Reineke Care Homes

16805 Washington Avenue, Union Grove, WI 53182

For more information about senior living options: (844) 490-3973

3.5 from 31 reviews
5 stars
16
4 stars
3
3 stars
2
2 stars
1
1 stars
9

Assisted Living

Overall Review of Reineke Care Homes

Pros

  • pro Oak Ridge Care Center provides great care, attention to detail, compassion and friendliness.
  • pro The atmosphere is inviting and the staff are welcoming and professional.
  • pro The nurses and CNAs are knowledgeable and caring.
  • pro The food service is tasty and accommodating to dietary needs.
  • pro Housekeeping keeps everything clean and well maintained.
  • pro Physical therapy helped a resident walk within a month after years of immobility.
  • pro The caseworkers provide exceptional support coordinating insurance and home health care.
  • pro The staff truly care about residents, keeping them healthy, happy and safe; families would highly recommend Oak Ridge Care Center.

Cons

  • pro The place is the worst.
  • pro Two family members were admitted for rehab and were removed because they were in worse condition than when they went in.
  • pro There were injuries that no one in the facility knew how they got.
  • pro It took five days to send a family member to the emergency room despite requests.
  • pro A family member suffered a dislocated elbow and remained in pain for five days.
  • pro All they did was give meds to make residents sleep so they wouldn't have to deal with them.
  • pro The hallways had call lights on with no staff responding.
  • pro There was a lot of neglect.

Review

Oak Ridge Care Center emerges in these accounts as a facility that many families and patients genuinely value for its warmth, thoroughness, and commitment to rehabilitation and daily care. Across multiple reviews, the staff are repeatedly described as caring, compassionate, and professional, with nurses, CNAs, therapists, and support teams often singled out for their attentiveness and skill. Visitors repeatedly note an inviting atmosphere and a culture of concern for residents, with stories of patients regaining mobility and returning home thanks to aggressive and collaborative rehab programs. One reviewer highlighted a remarkable recovery: after not walking for five years, a patient walked within a month after beginning rehab, underscoring the potential of Oak Ridge's physical therapy, occupational therapy, and speech therapy services when coupled with motivated patients and dedicated staff. The overarching sentiment is that it's possible to find excellent, life-changing care here.

Several families emphasize the strength of Oak Ridge's rehab and care teams in navigating complex transitions. In various stories, the facility is praised not only for clinical care but also for the administrative and logistical support that makes transitions smoother. Caseworkers and administrative staff are repeatedly described as exceptional, especially in coordinating insurance matters, Medicare, and setting up home health care after discharge. A reviewer who joined after a spouse suffered a stroke commends the "dedicated staff" who worked through rehab using a range of techniques and equipment to help progress toward home care. The importance of this coordination is underscored by remarks about the entire staff - from the clinical teams to admitting and maintenance - being deeply involved in keeping loved ones healthy, happy, and safe.

There are especially heartfelt tributes to long-term care and end-of-life support. One reviewer spoke of a mother who, in her last days, was cared for as if she were a member of the staff's own family, with thanks extended to the MDs, RNs, LPNs, CNAs, therapists, dental, social work, dietitian, kitchen staff, and the broader support teams. The sentiment across these messages is consistent: Oak Ridge is seen as a place where compassionate, patient-centered care is real and persistent, with families feeling grateful for the staff's devotion during difficult times. In these narratives, the facility earns strong recommendations for families seeking skilled nursing care for loved ones.

Positive experiences extend to successful rehabilitation after injuries or medical events beyond the initial admission. A reviewer recovering from a fall and shoulder injuries recounts a supportive, home-like environment where therapists, administrators, social workers, and dietary staff made them feel welcomed and comfortable. They recall specifically capable therapists by name and express gratitude for encouragement and hospitality, while also noting practical room for improvement in bedding comfort. This personal testament reinforces a broader image of Oak Ridge as a capable, well-run setting where patients feel valued and supported through challenging recovery periods.

Yet, not all experiences align with these glowing portraits. Several reviews convey serious concerns about safety, responsiveness, and overall care quality. One family describes a situation in which a loved one endured injuries while at the facility, with claims that it took five days to obtain an ER evaluation and that medications tended to sedate residents rather than address their needs. The reviewer paints a stark picture of call lights constantly on in hallways and a lack of timely response, concluding with a forceful warning about compassion and the responsibility of care. This account stands in clear contrast to the overwhelmingly positive stories and raises questions about safety protocols, staffing levels, and accountability in certain circumstances.

Additional negative notes appear alongside a chorus of praise, contributing to a nuanced, mixed overall impression. Some reviewers point to staffing challenges and inconsistent call-light responses, while others describe administrative and operational problems such as payroll concerns (including a claim that younger staff were employed and underpaid) and other systemic issues. One reviewer even uses emphatic language about neglect, and another notes instances of patients feeling overlooked or not adequately cared for, especially in routine tasks like meal service or responding to requests. A few comments also reference a perceived decline from earlier days and question whether the facility has kept pace with evolving standards or regressed in certain areas.

There are voices that acknowledge the reality of operating a skilled nursing facility under state regulations and the pressures that come with staffing shortages. Some reviewers recognize these constraints and still describe overall experiences as positive, particularly in the context of rehab progress, family communication, and patient safety. Others emphasize that while many residents and families have had excellent experiences, there are instances of inconsistent care - where some days feel exemplary and other days reveal gaps. A minority of comments touch on ongoing challenges such as adjusting to COVID-19 health measures and the need for ongoing improvement in processes, suggesting that Oak Ridge is actively evolving in response to new realities and patient needs.

In summary, Oak Ridge Care Center is portrayed through these accounts as a facility capable of delivering outstanding rehab outcomes, compassionate daily care, and strong family involvement. For many, the staff's dedication and the center's collaborative approach turn difficult health journeys into hopeful progress, with stories of regained mobility and successful transitions home. For others, concerns about safety, staffing, and some administrative lapses remind readers that, like many large care facilities, outcomes can depend on the time, unit, and personnel involved. The mosaic of experiences suggests that families considering Oak Ridge should plan to visit, ask targeted questions about staffing ratios, call-light response times, and care coordination, and seek out current families' perspectives to form a well-rounded view of what the center can offer for their specific loved one.

Features

Housing

  • 4 resident community capacity 4 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • General Mitchell International (16 miles away) General Mitchell International (16 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Reineke Care Homes in Union Grove, WI is a premier assisted living community that offers exceptional care services and amenities for seniors. Our fully furnished homes provide a comfortable and cozy environment for residents to feel at home.

One of the highlights of our community is our spacious dining room, where residents can enjoy delicious meals prepared by our skilled chefs. We take special dietary restrictions into consideration to ensure that every resident's needs and preferences are met.

In addition to our dining services, we offer a wide range of amenities to enhance the overall experience of our residents. Our beautifully maintained garden provides a serene outdoor space for residents to relax and enjoy nature. Housekeeping services are provided to keep the homes clean and tidy, allowing residents to focus on enjoying their retirement years.

We understand the importance of staying connected in today's digital age, which is why we offer Wi-Fi/high-speed internet access throughout our community. Residents can easily keep in touch with friends and family or browse the internet at their convenience.

When it comes to care services, we prioritize the wellbeing and comfort of our residents. Our dedicated team assists with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure seamless communication and coordination of medical needs.

For residents with diabetes or other specific dietary requirements, we offer specialized meal plans. Our qualified staff carefully prepares meals that meet these dietary restrictions while still being delicious and nutritious.

Transportation arrangements are available for medical appointments, ensuring that residents have convenient access to necessary healthcare services. Additionally, there are cafes, pharmacies, physicians' offices, and restaurants located near our community for added convenience.

Our scheduled daily activities program aims to promote an active lifestyle among our residents. Whether it's exercise classes, arts and crafts sessions, or social events, there is always something enjoyable happening within our community.

At Reineke Care Homes in Union Grove, WI, we strive to provide personalized care in a warm and inclusive environment. Our team of dedicated professionals ensures that our residents receive the support and assistance they need while maintaining their independence and dignity.

Nearby Places of Interest

Restaurants

  • Culver's (2.7 miles)
  • Wendy's (2.8 miles)
  • McDonald's (3 miles)
  • A&W Restaurant (4.1 miles)
  • McDonald's (4.2 miles)
  • Tincan Roadhouse (4.7 miles)
  • Dover Inn (5.2 miles)

Cafes

  • Starbucks (3.1 miles)
  • Wilson's Coffee & Tea (9.7 miles)
  • Cafe 36 (9.8 miles)

Pharmacies

  • Aurora Pharmacy (3.7 miles)
  • Pick 'n Save Pharmacy (8.1 miles)
  • Aurora Pharmacy (8.2 miles)
  • Walgreens (8.2 miles)
  • Walmart Pharmacy (8.2 miles)
  • Nutritional Designs & Pharmacy (8.5 miles)
  • Walgreens (8.6 miles)

Physicians

  • Union Grove Clinic (3.9 miles)
  • Ascension Mount Pleasant (5.1 miles)
  • GI Associates (6.1 miles)
  • Ahmad Zia Khan, MD (6.5 miles)
  • Psychiatric Services (6.5 miles)
  • Aurora Dermatology (7.4 miles)
  • Great Lakes Dermatology (8.3 miles)

Theaters

  • Renaissance Cinema Sturtevant, Wi (5 miles)

Hospitals

  • Lakeview Specialty Hospital & Rehabilitation Center (8 miles)
  • Reach Unlimited (8.2 miles)
  • Wheaton Franciscan Healthcare - All Saints (9.3 miles)
  • Aurora Quick Care (11 miles)
  • R M Lakeshore Investments (11.1 miles)

Parks

  • Petrifying Springs Park (9.2 miles)
  • Racine Quarry Park (9.6 miles)
  • Lake Park (11.2 miles)

Places of Worship

  • St Stephen's Catholic Church (9.3 miles)
  • English Settlement United Methodist Church (9.4 miles)

Frequently Asked Questions

Where is Reineke Care Homes?

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