18328 Spring Street, Union Grove, WI 53182
For more information about senior living options: (844) 490-3973
Families describe a broad and unsettled range of experiences at Union Grove Veterans Home, with memories clustered around two facilities, Fairchild Hall and Gate Hall, and a mix of both praise and deep concern. In one set of memories, Fairchild Hall was for the most part "fine," giving a sense of ordinary daily care, but unease quickly emerged around talk of moving a father permanently to Gate Hall. In the heat of a meeting about such a move, the head nurse allegedly used intimidation, warning that the move needed to happen now. The sense of coercion was tied to concerns that if a move was not made immediately, there would be no room for him in a skilled nursing unit later on. This impression left the family feeling threatened and forced to confront a policy they viewed as potentially harmful rather than protective.
The fear and distress did not end there. During the stay at Gate Hall, an incident occurred in which staff broke the father's false teeth plate. The staff claimed the sister had taken the teeth home, a charge the family disputes. Years later, after the home had packed up his belongings, the sister discovered the missing teeth in boxes of his possessions. The home, the family says, insisted the sister took them, even though the teeth had apparently been at the facility the entire time. The father lived with this unresolved issue for years, crying that his sister should have them fixed, a sorrow the family believes might have been avoidable if the teeth had not gone missing in the first place.
Among the more pointed criticisms are accusations directed at the leadership and staffing. The author indicates that Michelle - whose current role, status, or even location is unclear - should be removed from her position if she is still in charge at Union Grove. The author, who works in nursing and home care for 21 years, says Michelle is mediocre and responsible for hiring problematic staff, asserting that the leadership at Union Grove bears the responsibility for many of the problems described. In one stark statement, the reviewer asserts that "they killed people with dehydration" and that Union Grove has the worst rating in the country, framing the critiques as systemic rather than isolated incidents.
A particularly painful thread runs through the narrative of medical care and hospitalization. The reviewer recounts that their father was hospitalized for sepsis on April 29, 2022, was discharged from Burlington Hospital Aurora and brought back to Union Grove on May 23, 2022, and that this readmission should not have occurred. They claim the care in that period was insufficient - poor cleaning and a lack of optimal care - and that the father was back in the hospital less than a month later. The family's heartbreak is palpable as they recount how the father "fights for his life now," a situation that left them feeling hurt and worried about the quality and safety of the care provided.
Another critical issue raised concerns the food service and daily meal preparation. The claim is that meals are not cooked on site; instead, they are brought in from the King VA, about two hours away, and served only once daily. The implication is that meals sit for a long period from the time they are prepared to the moment they are served, which the reviewer finds inappropriate and distressing for a resident who is depending on consistent, timely nourishment. The sense of systemic logistical shortcomings is reinforced by complaints that workers have reportedly been with the facility for years, yet the reviewer feels those staff members are not the ones actually delivering on the floor where care was needed most.
Despite the harsh critiques, the set of reviews contains moments of positive observations that contrast with the negative ones. Phrases like "Peaceful place and nice people" and "Awesome facility" hint at an atmosphere where residents can feel calm and where the physical environment is appreciated. Some descriptions emphasize "dedicated care," a strong commitment from nursing and admin staff, and a facility that is "very clean" with "lots to do." The mention of a high turnover of CNAs and short staffing serves to complicate these positives, suggesting that even when the people are caring and the place is orderly, the ongoing staffing struggles undermine consistent, high-quality care.
In the end, the collection of experiences presents a deeply mixed portrait. The author's father lived to 91, but the memories attached to his last years are overshadowed by disputes over care decisions, disputed property like the missing teeth, accusations of leadership failings, and troubling hospitalizations. The reviewer describes the journey as marked by hurt, unresolved grievances, and a pressing sense that improvements in leadership, staffing stability, and accountability would be essential to ensure safer, more dignified care in the future. The overall tone balances sorrow and frustration with a stubborn insistence that there are capable, caring people at the facility who are trying to do their best, even as systemic challenges cast a long shadow over a loved one's final years.
The Martin Family Care Home in Union Grove, WI is a warm and welcoming assisted living community that offers a range of amenities and services to ensure the comfort and well-being of its residents.
Within the care home, residents can enjoy delicious meals in the dining room, which is fully furnished for their convenience. The home also features a beautiful garden and outdoor space where residents can relax and enjoy the fresh air. Housekeeping services are provided to maintain a clean and tidy living environment.
The care home offers move-in coordination to make the transition as smooth as possible for new residents. Residents can stay connected with their loved ones through telephone and Wi-Fi/high-speed internet services.
In terms of care services, the Martin Family Care Home provides assistance with activities of daily living such as bathing, dressing, and transfers. The staff collaborates closely with health care providers to ensure comprehensive care for each resident. Special attention is given to those with dietary restrictions, including diabetes diets or other special dietary needs. Meal preparation and service are offered to ensure that residents receive nutritious and appetizing meals. Medication management is also provided to ensure that residents take their medications as prescribed.
Additionally, transportation arrangements for medical purposes, including transportation to doctors' appointments, are available to ensure that residents have access to healthcare when needed.
The Martin Family Care Home aims to provide engaging activities for its residents. Scheduled daily activities keep residents socially active and mentally stimulated.
Located in Union Grove, WI, this assisted living community benefits from its proximity to various amenities. There are cafes, pharmacies, physicians' offices, and restaurants nearby for convenient access to essential services.
Overall, the Martin Family Care Home offers a supportive environment where residents receive personalized assistance while enjoying a comfortable lifestyle.
Martin Family Care Home is located at 18328 Spring Street, Union Grove, WI 53182 in Racine County, Wisconsin
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