Martin Family Care Home

18328 Spring Street, Union Grove, WI 53182

For more information about senior living options: (844) 490-3973

3.8 from 15 reviews
5 stars
9
4 stars
2
3 stars
0
2 stars
0
1 stars
4

Assisted Living

Overall Review of Martin Family Care Home

Pros

  • pro The reviewer described the facility as beautiful.
  • pro The reviewer called it a peaceful place with nice people.
  • pro The reviewer described it as an awesome facility.
  • pro The staff delivered dedicated care.
  • pro Nursing and admin staff were very dedicated to the patients there.
  • pro The facility was excellent and very clean.
  • pro There were lots to do.

Cons

  • pro The head nurse allegedly threatened to move him immediately if the move wasn't approved, which felt coercive.
  • pro There was an alleged attempt to force an early move to skilled nursing, viewed as poor policy.
  • pro A staff member reportedly broke the patient's false teeth plate and blamed the sister for taking them.
  • pro The teeth went missing for years, and the family was blamed, causing lasting distress.
  • pro Michelle is described as mediocre and blamed for hiring poor staff.
  • pro The leader at Union Grove Veterans Home is said to be responsible for all problems.
  • pro Dehydration-related deaths were claimed, with the facility described as having the worst rating in the country.
  • pro Staff were criticized for prioritizing paychecks over patient care, with high turnover and short staffing.
  • pro The facility allegedly failed to provide proper cleaning and optimal care, leading to hospitalizations.
  • pro Food is not cooked on site and is delivered from a distant location, sitting for hours before service.

Review

Families describe a broad and unsettled range of experiences at Union Grove Veterans Home, with memories clustered around two facilities, Fairchild Hall and Gate Hall, and a mix of both praise and deep concern. In one set of memories, Fairchild Hall was for the most part "fine," giving a sense of ordinary daily care, but unease quickly emerged around talk of moving a father permanently to Gate Hall. In the heat of a meeting about such a move, the head nurse allegedly used intimidation, warning that the move needed to happen now. The sense of coercion was tied to concerns that if a move was not made immediately, there would be no room for him in a skilled nursing unit later on. This impression left the family feeling threatened and forced to confront a policy they viewed as potentially harmful rather than protective.

The fear and distress did not end there. During the stay at Gate Hall, an incident occurred in which staff broke the father's false teeth plate. The staff claimed the sister had taken the teeth home, a charge the family disputes. Years later, after the home had packed up his belongings, the sister discovered the missing teeth in boxes of his possessions. The home, the family says, insisted the sister took them, even though the teeth had apparently been at the facility the entire time. The father lived with this unresolved issue for years, crying that his sister should have them fixed, a sorrow the family believes might have been avoidable if the teeth had not gone missing in the first place.

Among the more pointed criticisms are accusations directed at the leadership and staffing. The author indicates that Michelle - whose current role, status, or even location is unclear - should be removed from her position if she is still in charge at Union Grove. The author, who works in nursing and home care for 21 years, says Michelle is mediocre and responsible for hiring problematic staff, asserting that the leadership at Union Grove bears the responsibility for many of the problems described. In one stark statement, the reviewer asserts that "they killed people with dehydration" and that Union Grove has the worst rating in the country, framing the critiques as systemic rather than isolated incidents.

A particularly painful thread runs through the narrative of medical care and hospitalization. The reviewer recounts that their father was hospitalized for sepsis on April 29, 2022, was discharged from Burlington Hospital Aurora and brought back to Union Grove on May 23, 2022, and that this readmission should not have occurred. They claim the care in that period was insufficient - poor cleaning and a lack of optimal care - and that the father was back in the hospital less than a month later. The family's heartbreak is palpable as they recount how the father "fights for his life now," a situation that left them feeling hurt and worried about the quality and safety of the care provided.

Another critical issue raised concerns the food service and daily meal preparation. The claim is that meals are not cooked on site; instead, they are brought in from the King VA, about two hours away, and served only once daily. The implication is that meals sit for a long period from the time they are prepared to the moment they are served, which the reviewer finds inappropriate and distressing for a resident who is depending on consistent, timely nourishment. The sense of systemic logistical shortcomings is reinforced by complaints that workers have reportedly been with the facility for years, yet the reviewer feels those staff members are not the ones actually delivering on the floor where care was needed most.

Despite the harsh critiques, the set of reviews contains moments of positive observations that contrast with the negative ones. Phrases like "Peaceful place and nice people" and "Awesome facility" hint at an atmosphere where residents can feel calm and where the physical environment is appreciated. Some descriptions emphasize "dedicated care," a strong commitment from nursing and admin staff, and a facility that is "very clean" with "lots to do." The mention of a high turnover of CNAs and short staffing serves to complicate these positives, suggesting that even when the people are caring and the place is orderly, the ongoing staffing struggles undermine consistent, high-quality care.

In the end, the collection of experiences presents a deeply mixed portrait. The author's father lived to 91, but the memories attached to his last years are overshadowed by disputes over care decisions, disputed property like the missing teeth, accusations of leadership failings, and troubling hospitalizations. The reviewer describes the journey as marked by hurt, unresolved grievances, and a pressing sense that improvements in leadership, staffing stability, and accountability would be essential to ensure safer, more dignified care in the future. The overall tone balances sorrow and frustration with a stubborn insistence that there are capable, caring people at the facility who are trying to do their best, even as systemic challenges cast a long shadow over a loved one's final years.

Features

Housing

  • 4 resident community capacity 4 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • General Mitchell International (18 miles away) General Mitchell International (18 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Martin Family Care Home in Union Grove, WI is a warm and welcoming assisted living community that offers a range of amenities and services to ensure the comfort and well-being of its residents.

Within the care home, residents can enjoy delicious meals in the dining room, which is fully furnished for their convenience. The home also features a beautiful garden and outdoor space where residents can relax and enjoy the fresh air. Housekeeping services are provided to maintain a clean and tidy living environment.

The care home offers move-in coordination to make the transition as smooth as possible for new residents. Residents can stay connected with their loved ones through telephone and Wi-Fi/high-speed internet services.

In terms of care services, the Martin Family Care Home provides assistance with activities of daily living such as bathing, dressing, and transfers. The staff collaborates closely with health care providers to ensure comprehensive care for each resident. Special attention is given to those with dietary restrictions, including diabetes diets or other special dietary needs. Meal preparation and service are offered to ensure that residents receive nutritious and appetizing meals. Medication management is also provided to ensure that residents take their medications as prescribed.

Additionally, transportation arrangements for medical purposes, including transportation to doctors' appointments, are available to ensure that residents have access to healthcare when needed.

The Martin Family Care Home aims to provide engaging activities for its residents. Scheduled daily activities keep residents socially active and mentally stimulated.

Located in Union Grove, WI, this assisted living community benefits from its proximity to various amenities. There are cafes, pharmacies, physicians' offices, and restaurants nearby for convenient access to essential services.

Overall, the Martin Family Care Home offers a supportive environment where residents receive personalized assistance while enjoying a comfortable lifestyle.

Nearby Places of Interest

Physicians

  • Union Grove Clinic (1.7 miles)
  • Ascension Mount Pleasant (6.5 miles)
  • Ahmad Zia Khan, MD (7.5 miles)
  • Psychiatric Services (7.5 miles)
  • GI Associates (7.6 miles)
  • Aurora Dermatology (8.8 miles)
  • Aurora Health Center (9.1 miles)

Pharmacies

  • Aurora Pharmacy (1.7 miles)
  • Walgreens (9 miles)
  • Aurora Pharmacy (9.1 miles)
  • Pick 'n Save Pharmacy (9.2 miles)
  • Walgreens (9.3 miles)
  • Pharmacy Station (9.5 miles)
  • Aurora Pharmacy (9.6 miles)

Restaurants

  • McDonald's (1.9 miles)
  • Tincan Roadhouse (2.4 miles)
  • LIVE at 1175 (3.8 miles)
  • Culver's (4.3 miles)
  • Dover Inn (4.4 miles)
  • Wendy's (4.4 miles)
  • McDonald's (4.6 miles)

Cafes

  • Starbucks (4.6 miles)
  • Cafe 36 (9 miles)
  • Starbucks (10.6 miles)

Theaters

  • Renaissance Cinema Sturtevant, Wi (6.4 miles)

Hospitals

  • Lakeview Specialty Hospital & Rehabilitation Center (6.9 miles)
  • Reach Unlimited (9.4 miles)
  • United Hospital System (9.9 miles)
  • Aurora Health Care (10.3 miles)
  • Aurora Labor and Delivery (10.8 miles)
  • Aurora Medical Center (10.8 miles)
  • Wheaton Franciscan Healthcare - All Saints (10.9 miles)

Places of Worship

  • English Settlement United Methodist Church (7.9 miles)
  • Journey Church (10.8 miles)

Parks

  • Petrifying Springs Park (9.5 miles)
  • Fischer County Park (10.3 miles)
  • Playground (10.9 miles)

Frequently Asked Questions

Where is Martin Family Care Home?

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