North Crest/North Haven/North Ridge

Pros

• The staff is described as friendly, professional, and caring, going out of their way to accommodate the unique needs of residents.
• The community is noted for being clean and welcoming, providing a pleasant environment for residents.
• The quality of care provided is regarded as good, with residents thriving in the community.
• Communication from the staff is appreciated, as they have effectively answered questions through various channels.
• The food served at the community is praised as excellent, contributing to overall satisfaction with the services provided.

Cons

• The reviewer was not pleased with the community, believing that their loved one could have been alive or more comfortable in a different facility.
• There was a lack of attention to detail and basic needs for residents.
• Staff members were reported to be insufficiently attentive during critical times, as evidenced by an incident where another resident's oxygen ran out overnight without timely intervention.
• The manager was described as unhelpful, and adequate care was only observed when the loved one was dying.
• There were no provided activities for residents, leading to a lack of engagement.
• The food served was described as very unappetizing and not suitable for residents' needs.

Review

In the realm of senior care facilities, the quality of service can vary dramatically from one community to another, as illustrated by two contrasting reviews. While one reviewer praises an establishment for its professionalism, cleanliness, and dedication to meeting residents' needs, another offers a starkly different narrative filled with disappointment and concern. The experiences shared reflect the crucial aspects that families consider when placing their loved ones in such environments.

The first review paints a picture of a thriving community where both residents and their families feel supported and cared for. The reviewer expresses immense satisfaction with the level of attentiveness demonstrated by the staff. They highlight how staff members have gone above and beyond to accommodate unique resident needs, ensuring personalized care that fosters well-being. This attention extends beyond mere physical care; the staff has proven accessible through various channels—whether via phone or email—making themselves available for questions and concerns. This effective communication has undoubtedly contributed to a sense of security and peace of mind for families.

Moreover, it’s noteworthy that the cleanliness and welcoming atmosphere are cited as important factors in creating a positive environment for residents. A clean facility not only enhances comfort but also reflects an institution's commitment to health standards—a critical consideration in senior care. The quality of food served is also emphasized in this review; excellent meals can significantly influence residents’ overall happiness and health. Given that nutrition is paramount at advanced ages, having nutritious and appealing food options makes a considerable difference in quality of life.

Conversely, the second review reveals an alarming situation within another community that had left its residents feeling neglected and unsafe. The reviewer reflects on painful memories about their husband’s experience there, suggesting severe shortcomings in care management that could potentially have affected his well-being—and even his life. The lack of attention to detail is particularly striking; basic needs were reportedly overlooked until it was nearly too late. Such incidents raise red flags regarding the adequacy of staffing levels, training, or overall commitment to resident welfare.

One chilling example includes an incident concerning another resident who ran out of oxygen during the night—a clear violation of safety protocols expected in such settings. It was only when his wife discovered him with an empty tank that attention was finally given to his dire situation—a scenario that underscores potential systemic failures within this community's operational practices. Moreover, complaints about unappetizing food only contribute further to dissatisfaction among residents who rely on these facilities for comprehensive care.

These contrasting experiences serve as reminders of the importance of thorough research when selecting a senior care facility. Families must advocate for their loved ones by asking tough questions about staff qualifications, emergency procedures, activities offered to residents, and how often they are monitored for potential health issues. Positive feedback can illuminate ideal places where dignity is preserved while negative accounts signal caution—creating an imperative dialogue around standards in elderly care services.

Ultimately, choosing a suitable community is an emotional decision fraught with hope yet tinged with anxiety over what lies ahead for cherished family members. Both reviews highlight key elements: attentive caregiving fosters trust while neglect can lead to devastating outcomes. As families weigh their options based on real-life experiences shared by others, it's evident that transparency from facilities about their operations will be essential in building confidence among prospective residents seeking compassionate homes during such critical stages in life.

This part of Stevens Point, Wisconsin offers a variety of amenities and services that cater to senior living. There are several restaurants nearby such as PJ's at SentryWorld and Culver's, providing convenient dining options. Places of worship including Kingdom Hall of Jehovah's Witnesses and Newman University Parish are within reach for spiritual support. Medical care is easily accessible with Marshfield Clinic Stevens Point Center and Ministry Medical Group Psychiatry in close proximity. Additionally, parks like Pfiffner Pioneer Park and Veterans Memorial Park offer opportunities for outdoor recreation. Transportation options such as U-Haul Neighborhood Dealer and Alamo provide convenience for getting around town. Overall, this area provides a comfortable and convenient environment for seniors looking to settle down in Stevens Point.

Restaurants

• PJ's - SentryWorld (0.2 miles)
• Culver's (0.9 miles)
• China Wok (0.9 miles)
• Tokyo Steak House (1.1 miles)
• Papa John's Pizza (1.1 miles)
• Papa Joe's Bar (1.2 miles)
• RockN Roll Cafe (1.3 miles)

Places of Worship

• Kingdom Hall of Jehovah's Witnesses (1 miles)
• Newman University Parish (1.4 miles)
• Hmong Alliance Church (1.4 miles)
• Trinity Lutheran Church (1.9 miles)
• Church Of The Intercession (2 miles)
• Good News Fellowship Church (2.6 miles)
• New Freedom Prison Ministry (3.1 miles)

Physicians

• Marshfield Clinic Stevens Point Center (1.1 miles)
• Ministry Medical Group Psychiatry (1.2 miles)
• Cosmetic Surgery & Hair Rstrtn (1.3 miles)
• Atlas Psychiatry (1.4 miles)
• Klasinski Clinic (1.4 miles)
• Ambulatory Surgical Center of Stevens Point (1.4 miles)
• Klasinski Neurocare (1.4 miles)

Cafes

• Starbucks (1.1 miles)
• CPS Café (1.5 miles)
• Tech Lounge (2 miles)
• The Cottage Cafe (2.5 miles)
• Panera Bread (4.4 miles)
• Starbucks (4.4 miles)

Hospitals

• Ascension St Michael's Hospital Cancer Care (1.5 miles)
• Saint Michael's Hospital (1.5 miles)
• Electrolysis and Laser Center (2.1 miles)
• Aspirus Stevens Point Clinic - Hoover Road (3.9 miles)

Pharmacies

• Walgreens (1.9 miles)
• Home Town Pharmacy (2 miles)
• Metro Market Pharmacy (2.1 miles)
• Walgreens (3.3 miles)

Parks

• Mathias Mitchell Public Square Main Street Historic District (2 miles)
• Pfiffner Pioneer Park (2 miles)
• Iverson Park (2.3 miles)
• Veterans Memorial Park (2.5 miles)
• Lower Whiting Park (4 miles)
• Al Tech Park (4.7 miles)
• Little Plover River Park's (5.4 miles)

Transportation

• U-Haul Neighborhood Dealer (2.4 miles)
• Longest train EVER (2.5 miles)
• Prime Tines Taxidermy (2.7 miles)
• Alamo (3.1 miles)
• U-Haul Neighborhood Dealer (3.5 miles)