Willow Brooke Point

Pros

• The staff at Willow Brooke Pointe Senior Living are described as friendly, pleasant, and willing to help residents with their needs.
• The facility is noted to be clean, well-kept, and newly remodeled, providing a comfortable environment for residents.
• Residents appreciate the spacious layout of the facility and the abundance of natural light from large windows.
• The availability of unique amenities, such as an ice cream shop and a beauty salon, adds to the overall appeal of the community.
• Communication from staff is highlighted as effective, ensuring that family members are informed about any issues concerning their loved ones.
• The presence of activities like bingo and live music helps foster a vibrant community atmosphere for residents.
• Many reviewers mention a positive impression of their tours, noting that staff members took quality time to answer questions and show around various areas of the facility.

Cons

• The openness of Willow Brooke Pointe Senior Living raised concerns about keeping an eye on residents.
• The dining area was described as old and unimpressive, lacking in quality furniture.
• Communication issues arose regarding the hospice care signed by the mother, leading to confusion about treatment plans for the father.
• There were complaints about the food being bland and average, with multiple residents expressing dissatisfaction.
• Residents must walk between buildings for meals, which is uncomfortable during winter months.
• The pricing structure was misleading; potential residents found a significant difference between quoted prices and actual costs upon visiting.
• Room sizes were deemed too small to accommodate basic furniture comfortably.
• The facility reportedly lacked adequate medical staff availability, with nurses only coming once a week.
• Cleanliness concerns were noted due to outside conditions affecting indoor cleanliness, such as duck droppings.

Review

Willow Brooke Pointe Senior Living is a facility that has generated mixed reviews from visitors and residents alike, showcasing both its strengths and weaknesses. Many reviewers noted the openness of the facility, characterized by long hallways and spacious areas filled with natural light. The building appears to have been remodeled from an older hotel, leading to a clean and comfortable environment. Staff members at Willow Brooke are often described as friendly, helpful, and responsive to the needs of residents. Visitors appreciated the welcoming atmosphere during tours, highlighting the staff's willingness to spend quality time addressing questions and concerns without feeling rushed.

Despite these positive aspects, some concerns were raised about the layout and functionality of Willow Brooke Pointe. For instance, while the openness of the facility can be an advantage for certain activities, several families expressed worries about safety and supervision for their loved ones in such expansive spaces. The dining area has received critiques for being somewhat outdated, with basic assisted living furniture that does not stand out in comparison to other facilities visited. Though there are activities available such as bingo and live music events, some reviews indicated a lack of recreational space overall—something that was mentioned as a drawback compared to other options in the area.

For residents like one woman who moved into Willow Brooke with her husband, life has been satisfactory but not without issues. While she found her suite room suitable with its kitchenette and bathroom facilities—providing a sense of independence—the food quality received harsh criticism across multiple reviews. Several family members voiced dissatisfaction with meal offerings describing them as plain or subpar; one resident's spouse commented on attempts to improve cognitive function through nutritional choices only to see those items discarded by staff.

Another concern revolves around inconsistencies in service delivery. One reviewer cited experiences with inadequate physical therapy services despite claims in promotional material suggesting otherwise. This discrepancy highlighted frustrations over what residents were led to expect versus what they actually received upon moving in. Additionally, reports about staff availability varied significantly—from claims of continuous medication management for one resident’s father juxtaposed against another guest's expectation for readily available medical care.

The practicalities of day-to-day living also came under scrutiny amid complaints regarding transportation assistance offered by Willow Brooke when it came time for appointments or engaging in community activities. Some residents felt left out when needing arrangements made due to mobility challenges; instances where nursing staff turned away requests even sparked further discontent among families who anticipated better support considering the associated costs of residency at this facility.

Finally, while visitors enjoyed exploring outdoor sitting areas—complete with views overlooking a pond—there were notable downsides too; specifically concerning cleanliness near outdoor spaces where wildlife frequented leaving behind waste could potentially jeopardize hygienic standards inside shared living areas. Compounding these grievances was feedback about price discrepancies between quoted costs initially discussed versus what ended up being billed monthly post-tour—a scenario triggering frustration especially among those seeking affordable yet adequate levels of care.

In summary, Willow Brooke Pointe Senior Living may offer a pleasant environment characterized by amiable staff presence coupled with well-designed rooms conducive for independent living arrangements—but significant concerns revolve around nutritional quality provided during meals alongside inconsistent service delivery models lessening overall resident satisfaction levels within its walls; making prospective tenants weigh their options critically prior opting into commitment at this senior living establishment amidst various considerations presented throughout firsthand experiences shared above.

Restaurants

• PJ's - SentryWorld (0.5 miles)
• Culver's (0.8 miles)
• China Wok (1 miles)
• Tokyo Steak House (1.1 miles)
• Papa John's Pizza (1.1 miles)
• Papa Joe's Bar (1.2 miles)
• Final Score (1.3 miles)

Cafes

• Starbucks (1.2 miles)
• CPS Café (1.5 miles)
• Tech Lounge (1.9 miles)
• The Cottage Cafe (2.2 miles)
• Panera Bread (4.7 miles)
• Starbucks (4.8 miles)

Physicians

• Cosmetic Surgery & Hair Rstrtn (1.3 miles)
• Atlas Psychiatry (1.4 miles)
• Klasinski Neurocare (1.4 miles)
• Klasinski Clinic (1.4 miles)
• Ambulatory Surgical Center of Stevens Point (1.4 miles)
• Marshfield Clinic Stevens Point Center (1.6 miles)
• Ministry Medical Group Psychiatry (1.6 miles)

Places of Worship

• Kingdom Hall of Jehovah's Witnesses (1.4 miles)
• Newman University Parish (1.5 miles)
• Hmong Alliance Church (1.7 miles)
• Trinity Lutheran Church (2 miles)
• Church Of The Intercession (2 miles)
• Good News Fellowship Church (2.4 miles)
• New Freedom Prison Ministry (3.4 miles)

Hospitals

• Ascension St Michael's Hospital Cancer Care (1.7 miles)
• Saint Michael's Hospital (1.7 miles)
• Electrolysis and Laser Center (2.1 miles)
• Aspirus Stevens Point Clinic - Hoover Road (4.2 miles)

Parks

• Pfiffner Pioneer Park (1.9 miles)
• Mathias Mitchell Public Square Main Street Historic District (1.9 miles)
• Veterans Memorial Park (2.5 miles)
• Iverson Park (2.6 miles)
• Lower Whiting Park (4.2 miles)
• Al Tech Park (4.8 miles)
• Little Plover River Park's (5.6 miles)

Pharmacies

• Home Town Pharmacy (1.9 miles)
• Walgreens (2.2 miles)
• Metro Market Pharmacy (2.3 miles)
• Walgreens (3.5 miles)

Transportation

• Longest train EVER (2.5 miles)
• U-Haul Neighborhood Dealer (2.8 miles)
• Prime Tines Taxidermy (3 miles)
• Alamo (3.6 miles)
• U-Haul Neighborhood Dealer (3.7 miles)