Matthews Of Saint Francis
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3620 East Denton Avenue, St. Francis, WI 53235
For more information about senior living options: (844) 490-3973
It describes the organization as great and promotes loving thy neighbor. It states that helping others is a gift to the greater community. It encourages neighbors to introduce themselves and discuss concerns one-on-one as decent adults. It notes 4- and 5-star ratings and conveys approval with thumbs up.
The snow removal pushed snow onto the neighbor's property and the public sidewalk, creating a large frozen drift. The manager was described as unprofessional, rude, sullen, argumentative, and miserable. A staff member named Trish allegedly told the reviewer to call corporate. The outfit was described as shady. Families should beware of their loved ones due to how neighbors were treated. It seemed employees were posting five-star reviews, with little substantive feedback. A caller described a staff member as clueless and rude, who hung up after saying goodbye. There is an impression that employees are posting reviews on Google. The company was criticized as lazy across multiple locations and needing new ownership or staff.The author begins with a hopeful note about community and neighborliness. They praise the idea of neighbors looking out for one another and invite people and businesses to introduce themselves and engage in direct, respectful conversations. The opening tone frames the piece as a call for constructive, adult dialogue rather than division, a belief that aligns with a broader sense of civic responsibility and mutual aid. The writer emphasizes that helping others is a gift to the larger community and expresses frustration with what they see as pervasive backstabbing and hate, contrasting that with a simpler approach: get to know one another and discuss concerns face to face.
As a neighbor of a particular facility, the author recounts a concrete incident involving snow removal. The guest describes how the company responsible for clearing snowfall pushed snow onto their property and onto the public sidewalk, creating a large drift that subsequently froze into a hazardous pile. The account paints a picture of disruption and risk, turning what should have been a straightforward service into a source of trouble for the writer and their surroundings. The tone here is strongly negative, focusing on the immediate impact of the snow removal on safety and accessibility, and it anchors the piece in a specific, uncomfortable experience rather than a vague complaint.
The narrative then zeroes in on the manager, whom the author identifies as a woman named Trish, though they describe the title as uncertain. The encounter is characterized as unprofessional and dismissive. According to the reviewer, Trish was rude, sullen, argumentative, and generally unpleasant in demeanor. The reviewer also recalls being told to "call corporate," a remark that they interpret as evasive or evasive in nature and perhaps indicative of a larger culture they view as shady. This section of the account underscores a sense of personal disrespect and a frustration with how a neighborly request was handled, reinforcing the impression that the company's customer relations were strained and unsatisfactory.
The piece then shifts to a broader critique of the company's online presence and the credibility of its reviews. The author notes the existence of 4- and 5-star ratings but observes a lack of substantive comments behind those scores, suggesting that the reviews are mostly thumbs-up without meaningful detail. They speculate that employees themselves may be posting positive reviews, a claim that points to concerns about integrity and transparency in feedback across multiple locations. The underlying worry is that the company's public image may be distorted by internal voices rather than a genuine, externally verifiable customer experience.
A second incident adds to the growing unease about the company's customer service. The author recounts calling the company and encountering a "very clueless rude employee" who allegedly hung up on them after the caller was told "byyyyyyyyyyyyyyyyyyye." The description of the moment - an abrupt exit with a dismissive farewell - reads as a sharp indictment of service quality and professionalism. The writer even questions whether children might be working there, using a hyperbolic but pointed line of critique to emphasize the perceived incompetence and lack of courtesy.
Toward the end, the author broadens the critique, suggesting a pattern of poor performance across the organization. They express the impression that employees may be contributing to the online reviews rather than customers, a belief that compounds their distrust. The call for accountability is explicit: they suggest the company would benefit from a new owner or new staff, and they even mention seeking increased oversight or citations from the state (specifically Wisconsin) as a remedy for what they view as lazy or inconsistent work. This portion of the narrative ties the individual experiences to a larger demand for systemic change.
In closing, the writer juxtaposes their initial ideal of neighborly cooperation with the troubling experiences described. The piece reads as a plea for better treatment of neighbors and more responsible, transparent service. The author's overall message is one of disillusionment with how the company has conducted itself in real-world interactions, particularly around a basic service like snow removal and the corresponding touchpoints with customers. While the opening celebrates community and mutual respect, the recounting of these encounters closes on a note of warning: if this is the standard, families and neighbors deserve to know and deserve better.
20 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (2 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Matthews Of Saint Francis is an assisted living community located in St. Francis, WI. We provide a board and care home environment where our residents can receive the support they need while enjoying a comfortable and fully furnished living space.
Our community offers various amenities to enhance the quality of life for our residents. Each room is equipped with cable or satellite TV and Wi-Fi/high-speed internet access, allowing them to stay connected and entertained. Our dining room provides nutritious meals prepared by our staff, taking into consideration any special dietary restrictions.
At Matthews Of Saint Francis, we prioritize the well-being of our residents. Our dedicated caregivers provide 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. We also offer medication management and coordinate with healthcare providers to ensure that all medical needs are met.
For residents with specific memory care needs, we have specialized programming in place to promote mental wellness. We also offer services such as a dementia waiver and a hospice waiver for those who require additional support.
In addition to our excellent care services, we understand the importance of staying active physically and socially. Our community organizes scheduled daily activities, which are often resident-run, allowing our residents to engage in meaningful interactions with others.
Matthews Of Saint Francis is conveniently located near various amenities in the area. There are three cafes nearby for residents to enjoy a cup of coffee or spend time with friends. Five parks offer opportunities for outdoor recreation and relaxation. There are also several pharmacies nearby to ensure easy access to medications, as well as physicians' offices for regular check-ups or consultations.
For transportation needs, we provide arrangement services for medical appointments and have six transportation options located nearby. In case of emergencies or specialized medical care requirements, there are two hospitals conveniently situated close by.
At Matthews Of Saint Francis, we strive to create a warm and welcoming environment where our residents feel supported and cared for. With our comprehensive care services, comfortable living spaces, engaging activities, and convenient location, we aim to make each day enjoyable for our residents and their families.
Matthews Of Saint Francis is located at 3620 East Denton Avenue, St. Francis, WI 53235 in Milwaukee County, Wisconsin
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