Matthews Of Saint Francis in St. Francis, WI
Save
Matthews Of Saint Francis is an assisted living community in St. Francis, WI.
Information last verified:
3620 East Denton Avenue, St. Francis, WI 53235
For more information about senior living options: (866) 208-4318
It is described as a great organization, with neighbors loving thy neighbor. Helping others is seen as a gift to the greater community. The guidance encourages neighbors to introduce themselves to new neighbors and discuss concerns as decent adults. The reviews include positive thumbs-up indicators.
A reviewer describes the manager as unprofessional, rude, sullen, argumentative, and downright miserable. A reviewer notes the snow removal team pushed snow onto the property and the public sidewalk, creating a large drift that froze over. They call the outfit shady and say it’s hard to get someone of importance to address issues. They warn that this is how the company treats neighbors, advising families to beware. A caller states that a clueless, rude employee hung up after telling them goodbye. They claim the company needs a new owner, new staff, and more citations from the state. They speculate that employees are posting reviews on Google. They remark that several five-star reviews lack comments, suggesting they may come from employees.This community is best suited for seniors who want a tight-knit, neighborly atmosphere and are willing to trade some operational polish for social connection and a lower-key care setting. It appeals to residents who value daily interactions with nearby peers, participate in small-town-style engagement, and accept occasional service gaps as the price of a warm, communal living experience. For families prioritizing a strong sense of belonging and affordable, straightforward care, Matthews Of Saint Francis offers a recognizable, people-first environment that can feel like a supportive extended neighborhood.
Those who require consistently polished service, rapid issue resolution, and impeccably coordinated operations should consider alternatives. A resident who needs reliable, proactive management, dependable snow removal, timely return calls, and a transparent chain of accountability will likely find the current dynamics insufficient. If family oversight, formal complaint handling, and predictable responses from leadership are non-negotiable, this community invites careful comparison against other options with more structured administration and steadier communication.
The real strengths lie in the community ethos and the impression that neighbors look out for one another. The setting fosters social activity, a sense of belonging, and opportunities for informal support among residents. When staff interactions land positively, residents describe meaningful connections and a welcoming ambiance that can dramatically improve daily mood and engagement. These social advantages are tangible and can make the difference between an acceptable daily routine and a genuinely satisfying living experience.
Yet the most consequential drawbacks center on management and operations. Several accounts describe rude or unprofessional behavior from leadership, including friction with neighbors and frustration over service delivery like snow removal. There are pointed memories of dismissive phone encounters and a perception that responsiveness and courtesy are inconsistent. A recurring theme is that the front-facing team’s attitude and problem-solving approach shape the resident experience far more than any advertised amenities, and the current pattern raises legitimate concerns about reliability.
Because the community’s strengths depend so heavily on everyday interactions and a trusting, respectful environment, these strong social benefits do not fully compensate for the management weaknesses. When care needs escalate or safety-critical issues arise, the lack of dependable oversight and timely communication becomes a clear liability. The contrast between a warm, neighborly culture and the friction in administrative responsiveness creates a judgment call: the same setting that can lift spirits can also erode confidence if issues are not promptly acknowledged and resolved.
Decision-makers should approach Matthews Of Saint Francis with a plan. If there is genuine interest, arrange a multi-day stay to observe staff interactions during peak activity times, request a direct conversation with leadership to gauge tone and accountability, and confirm snow removal protocols and public-facing responsiveness. Talk to current residents about how often concerns are escalated and how quickly problems are resolved. If these experiences align with family priorities, community warmth, affordable living, and personal autonomy, the option may fit. If reliability, professional consistency, and proactive care oversight are non-negotiable, pursue alternatives that demonstrate steadier management and clearer, more consistent communication.
20 resident community capacity
Assisted Living
Board and Care Home
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
General Mitchell International (2 miles away)
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers Coordination with health care providers
Dementia waiver
Diabetes diet
Hospice waiver
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Specialized memory care programming
Transportation arrangement (medical)
Transportation to doctors appointments Diabetes diet Special dietary restrictions Community-sponsored activities Resident-run activities Scheduled daily activitiesMatthews Of Saint Francis is an assisted living community located in St. Francis, WI. We provide a board and care home environment where our residents can receive the support they need while enjoying a comfortable and fully furnished living space.
Our community offers various amenities to enhance the quality of life for our residents. Each room is equipped with cable or satellite TV and Wi-Fi/high-speed internet access, allowing them to stay connected and entertained. Our dining room provides nutritious meals prepared by our staff, taking into consideration any special dietary restrictions.
At Matthews Of Saint Francis, we prioritize the well-being of our residents. Our dedicated caregivers provide 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. We also offer medication management and coordinate with healthcare providers to ensure that all medical needs are met.
For residents with specific memory care needs, we have specialized programming in place to promote mental wellness. We also offer services such as a dementia waiver and a hospice waiver for those who require additional support.
In addition to our excellent care services, we understand the importance of staying active physically and socially. Our community organizes scheduled daily activities, which are often resident-run, allowing our residents to engage in meaningful interactions with others.
Matthews Of Saint Francis is conveniently located near various amenities in the area. There are three cafes nearby for residents to enjoy a cup of coffee or spend time with friends. Five parks offer opportunities for outdoor recreation and relaxation. There are also several pharmacies nearby to ensure easy access to medications, as well as physicians' offices for regular check-ups or consultations.
For transportation needs, we provide arrangement services for medical appointments and have six transportation options located nearby. In case of emergencies or specialized medical care requirements, there are two hospitals conveniently situated close by.
At Matthews Of Saint Francis, we strive to create a warm and welcoming environment where our residents feel supported and cared for. With our comprehensive care services, comfortable living spaces, engaging activities, and convenient location, we aim to make each day enjoyable for our residents and their families.
Matthews Of Saint Francis is located at 3620 East Denton Avenue, St. Francis, WI 53235 in Milwaukee County, Wisconsin
Matthews of St. Francis
Saint Francis, WI
Attentive staff, clean environment, quality meals, engaging activities, with competitive pricing.
Matthews Of Saint Francis I
Milwaukee, WI
Specialized memory care with 24-hour supervision and affordable studio pricing
Thompson Meadows
Saint Francis, WI
Clean, well-maintained facilities with affordable pricing and engaging 55+ activities.
Cottonwood Trails
Cudahy, WI
Very affordable 1- and 2-bedroom rents with on-site devotional services.
Creative Living Environments Haven
Cudahy, WI
Specialized memory care with 24-hour supervision and memory-focused programming; private furnished apartments with kitchenettes and restaurant-style dining.
Howard Village Senior Living
St Francis, WI
Friendly, attentive staff and a welcoming, activity-rich community.
Clare Heights
Milwaukee, WI
Safe, clean, and well-maintained with attentive management and underground parking.
St Ann Rest Home
Milwaukee, WI
Clean facility with friendly staff, good dining, and a variety of activities.
Clare Terrace
Milwaukee, WI
Beautiful chapel, caring staff, and good value.
Vibrant Senior Living: A Comprehensive Guide for Active Older Adults
Vibrant Senior Living emphasizes active senior living communities that promote independence and engagement through diverse amenities and activities, fostering wellness and social interaction among older adults. These communities range from independent to assisted living, with a focus on personal growth, family involvement, financial planning, and leveraging technology to enhance residents' experiences.
Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.
Assisted Living and Memory Care: Understanding Their Core Differences
Assisted living provides moderate support for seniors seeking independence, while memory care offers specialized support for individuals with dementia or cognitive impairments through structured routines and trained staff. Key differences include care approaches, environment security measures, staff training levels, activity types, and cost considerations.
Interior
When to Transition from Assisted Living to Memory Care: Key Indicators, Steps, and Finding the Right Community