343 Mckenney Street, St Croix Falls, WI 54024
For more information about senior living options: (844) 490-3973
The facility offers customized delicious meals for residents and features beautiful landscaping. Comforts is described as a welcoming place to bring your family, with a warm, home-like feel. Troy Baxter is praised for compassion, patience, and professionalism, and for going above and beyond in cooking and maintenance. Troy’s work is impressive, showing meticulous attention to detail and versatility in his duties. Amy Paulson, the house manager, is friendly and helpful with questions about residents. The staff are caring, attentive, and knowledgeable, consistently providing excellent care. The memory care unit is well managed, with supportive caregivers and responsive administration. The environment feels like home: warm, cozy, and clean. The food is delicious, and the cooks are capable of preparing great meals. Families report improved care, strong communication, and high satisfaction, with many recommending Comforts of Home.
The facility is disrespectful to employees, with the manager not covering shifts and residents being asked to lift heavy loads, indicating very poor management. It is described as the worst place in Wisconsin, with claims of dementia care knowledge being lacking. The staff does not answer the phone when families try to contact them about appointments. Employee and management turnover is described as a problem.Comforts Of Home St Croix Falls I is best suited for families seeking a warm, home-like assisted living where residents are treated with genuine kindness, meals are tailored to individual tastes, and the daily rhythm feels comfortable and unhurried. It serves seniors who prize a community atmosphere over a clinical, impersonal setting, and who value attentive staff, clean surroundings, and well-tended grounds. For those managing memory care needs, the unit within Comforts Of Home is notably supported by a manager and care team described as compassionate and responsive, with residents able to enjoy a peaceful environment that still offers meaningful interaction, live music, and small, everyday pleasures.
At the same time, some families may want to consider alternatives. If a loved one requires intensive, highly clinical oversight or a level of programming that is expansive and highly structured, this community may not consistently meet those expectations, given the industry-wide challenges with staffing and turnover that have been noted in the past. Families who prioritize ironclad, rapid communication, especially around appointments, care changes, or daily questions, should verify current processes and response times, as a few reviews point to missed calls or slower-than-ideal follow-up. For residents who crave a rigorous activity calendar or who need highly specialized dementia programming on a daily basis, exploring other options with a more documented or broader activities framework could be prudent.
The core strengths of Comforts Of Home offset its potential drawbacks in meaningful ways. The staff is repeatedly described as dedicated, caring, and responsive, with resident well-being taking precedence in day-to-day care. The environment feels homey and well cared-for, with clean facilities, tasteful updates, and outdoor spaces that invite sun, birds, and relaxation. Meals receive strong marks for customization and quality, and the dining experience is repeatedly highlighted as a positive part of life there. The combination of attentive caregivers and a physician- and hospice-friendly culture helps families feel assured that their loved ones are not just safe, but personally valued and engaged.
Key pros are reinforced by standout leadership and practical amenities. The maintenance crew, especially Troy Baxter, is praised for going beyond routine duties to genuinely improve the living space, from cooking to remodeling, making a tangible difference in residents’ daily comfort. Amy Paulson, the house manager, is frequently cited as an approachable, knowledgeable advocate for families and a steady point of contact, including within the memory care unit. The facility’s home-like feel is not incidental: staff are described as welcoming, activities are available, and there is evidence of ongoing small-group interactions, music, baking, and seasonal programming that support a sense of normalcy and belonging, especially for residents who thrive on routine and familiar surroundings.
Yet concerns do surface and deserve thoughtful consideration. While many reviews celebrate stable, compassionate care, there are mentions of prior management turnover and some variability in staff coverage, which can influence consistency in care plans and responsiveness. A few families report gaps in communication, particularly around appointment timing or urgent questions, and one review notes a need for more structured hygiene training for staff in certain situations. For dementia residents, some families describe a desire for more activities to keep individuals engaged throughout the day. These factors do not erase the overall positive impression, but they do signal that families should perform thorough due diligence and confirm that current leadership and staffing align with the loved one’s expectations.
In practical terms, families evaluating Comforts Of Home St Croix Falls I should approach with a clear checklist. Schedule a tour and insist on meeting the memory care leadership to understand how individualized plans are created and updated, then observe interactions during peak activity times to gauge responsiveness and warmth. Ask about how care plans are communicated and updated with families, and request recent examples of coordination with external providers or hospice teams. Assess the activity calendar and ask for specifics on daily stimulation, outings, music programs, games, and health-monitoring routines, and confirm that the environment feels consistently “home-like” for the resident in question. Finally, verify that the leadership team has stabilized, and seek recent references from families with loved ones in similar care levels.
Overall, Comforts Of Home St Croix Falls I offers a compelling package for seniors who prize a comforting, intimate setting where meals, maintenance, and genuine staff engagement shape daily life. It remains a strong choice for families seeking a homey atmosphere, personalized care plans, and a responsive team that can adapt as a loved one’s needs evolve, particularly in memory care. For residents requiring more intensive clinical oversight, a more active activity program, or rock-solid, bug-free communication culture, it pays to compare with other options. When alignment exists between the resident’s preferences for a warm, neighborly environment and the facility’s demonstrated strengths in care, hospitality, and day-to-day livability, Comforts Of Home St Croix Falls I stands out as a practical, trustworthy route to preserving dignity, comfort, and a sense of belonging in aging-in-place.
15 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Comforts Of Home St Croix Falls I is an assisted living community located in the charming town of St Croix Falls, WI. We provide exceptional care and support for seniors in a comfortable and homelike environment. With a focus on board and care as well as memory care, our dedicated staff is trained to meet the unique needs of individuals with varying levels of assistance required.
Our community offers a range of amenities to enhance the quality of life for our residents. The dining room provides a warm and inviting space for meals, where residents can enjoy delicious, nutritious meals that cater to their special dietary restrictions. Each living space is fully furnished to ensure comfort and convenience.
Outdoor spaces such as gardens offer opportunities for relaxation and enjoyment of nature. Housekeeping services are provided to maintain a clean and tidy living environment. In addition, move-in coordination is available to assist residents with settling into their new home seamlessly.
We understand the importance of staying connected, which is why we provide telephone services and Wi-Fi/high-speed internet access throughout the community. This allows residents to stay in touch with their loved ones and engage in online activities they enjoy.
Our highly trained care staff is committed to meeting the individualized needs of each resident. We provide assistance with activities of daily living such as bathing, dressing, and transfers. Coordination with health care providers ensures that each resident receives the necessary medical attention and support. For those needing memory care, we offer specialized programming to promote mental wellness.
Transportation arrangements are made for medical appointments, ensuring that residents have easy access to necessary healthcare services. Other nearby amenities include cafes, parks, pharmacies, restaurants, places of worship, and hospitals.
At Comforts Of Home St Croix Falls I, we strive to create a comfortable and supportive environment where residents can thrive. Our dedication to providing personalized care ensures that each individual's unique needs are met while promoting independence, dignity, and overall well-being.
Comforts Of Home St Croix Falls I is located at 343 Mckenney Street, St Croix Falls, WI 54024 in Polk County, Wisconsin
Comforts Of Home St Croix Falls I integrates a comprehensive suite of services designed to enhance the quality of life for residents with memory impairments. Assistance with dressing and bathing helps maintain personal hygiene and dignity, while medication management ensures that residents receive their prescribed treatments without confusion. Meal preparation and service provide nutritious options tailored to individual dietary needs, promoting both physical health and cognitive function. Transportation arrangements for medical appointments facilitate access to necessary healthcare, complemented by coordination with healthcare providers to ensure continuity of care. With 24-hour supervision, residents benefit from constant support, reducing feelings of anxiety often associated with dementia. Specialized memory care programming and a mental wellness program engage residents meaningfully, providing stimulation that is crucial for cognitive health. Activities of daily living assistance further supports independence, while the dementia waiver addresses unique challenges faced by those in varying stages of cognitive decline, creating an environment where comfort and safety are paramount.
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