Comforts of Home - St. Croix Falls

Pros

• The staff at Comforts of Home-Saint Croix Falls is very friendly, informative, and attentive to residents' needs.
• Residents are encouraged to feel like they are at home, with efforts made to create a welcoming atmosphere.
• There has been noticeable improvement in the staff's ability to care for residents with advanced Alzheimer's, showcasing patience and compassion.
• Many residents, including the reviewer’s mother, seem content and well-cared-for in the facility.
• The community maintains a clean environment and offers a beautiful setting both inside and outside.
• Families express excitement about finding a place that is conveniently located near medical facilities like Osceola Clinic & hospital.

Cons

• The staff is not trained and hire people with little to no experience, leading to concerns about care quality.
• There is not a nurse on staff daily, which raises worries about medical oversight.
• The food is described as horrible and the staff is noted for being very unprofessional.
• Residents’ rooms are often dirty, with reports of unsanitary conditions such as feces on the bathroom floor and dirty soaker pads used on beds.
• There have been continual calls for family members to intervene with residents who cannot be controlled by staff during specific times of day.
• The facility does not seem equipped to handle residents with advanced Alzheimer’s, particularly those who exhibit aggression or require specialized care.
• The mix of memory care residents with others appears to create additional challenges for proper care.
• Family members feel they have made the wrong choice in bringing their loved ones to this facility due to inadequate support for complex needs.

Review

Comforts of Home-Saint Croix Falls emerges as a community with mixed reviews from families seeking care for their loved ones. Many aspects of the facility are appreciated, particularly its cleanliness and beautiful surrounding area in the hills. One reviewer noted that the residents are encouraged to feel at home, which is crucial for those transitioning to such communities. The friendly and informative staff were highlighted positively, as they took the time to answer questions and engage with both residents and their families. However, while these elements foster a welcoming environment, there are significant concerns regarding staffing issues and the adequacy of training for employees.

The positive aspects of Comforts of Home include various activities available for residents and an effort to maintain high cleanliness standards within the facility. Some family members reported satisfaction with meal offerings, while others noted specific buildings seemed more activity-oriented than others. Although many staff members exhibited friendliness and attentiveness, one reviewer pointed out that there seems to be a lack of adequate nursing staff on-site daily; nurses may only visit monthly for quick vital checks. This raises concerns about continuous medical oversight—a crucial factor for families entrusting their loved ones’ care to such facilities.

Concerns over inadequate training surfaced in several reviews, particularly when dealing with residents suffering from advanced Alzheimer’s disease. While some families felt reassured by the friendly demeanor of the staff—who often referred to themselves endearingly as "sweeties"—others expressed significant anxiety regarding the competency levels of caregivers handling aggressive behaviors commonly associated with dementia patients. Reports indicated that relatives received frequent calls requesting assistance in calming down their loved ones during peak hours when staff struggled to manage behavioral challenges effectively.

One family recounted how they had sought recommendations from healthcare professionals specializing in mental health after their mother displayed aggressive behavior due to Alzheimer’s disease. Despite agreeing to changes proposed by specialists aimed at improving her care regimen, such as medication adjustments and strategies for redirection during outbursts, frustrations persisted regarding ongoing incidents occurring at certain times of day when the facility's approach fell short. These experiences left family members feeling distressed and questioning whether Comforts of Home was equipped to provide appropriate support under challenging circumstances.

Moreover, another pressing issue raised by multiple reviewers was related to general hygiene among residents struggling with personal care; complaints about unclean rooms or instances where soiled bedding remained unchanged further fueled dissatisfaction with caregiver performance overall. Families reported distressing situations where dignity was compromised due not solely to environmental factors but also a perceived lackadaisical attitude towards addressing basic needs like bathing or changing clothes.

Despite these criticisms concerning proper training protocols within memory care units—which ideally should cater specifically toward individuals requiring specialized attention—the setting itself has been described as aesthetically pleasing albeit somewhat contradictory given its ability—or inability—to offer tailored services depending on each resident's unique situation adequately. Consequently, various families expressed intentions either actively pursuing alternate facilities capable of meeting higher standards or simply lamenting missed opportunities provided by this particular establishment through better staffing practices moving forward in future endeavors.

In conclusion, while Comforts of Home-Saint Croix Falls demonstrates promise with its picturesque location, amicable staff members eager to create familial bonds alongside robust cleaning efforts evident throughout premises’ upkeep; deep-rooted concerns about employee readiness coupled alongside improper matching between skillsets required against complexities presented by dementia do arise as critical factors ultimately shaping perceptions around level service quality delivered here versus elsewhere available options existing throughout community landscape catering similar needs today already well-positioned need seek solutions immediately necessities present foremost concerns urgently calling action taken sooner rather than later addressed properly seen thrive live peacefully receive loving care deserve beyond just ordinary expectations alone hopefully achieve improved outcomes ensure continued stability delivered accordingly successfully moving forward reflect understanding compassion integral everything matters immensely involved respective journeys together defining moments shared lifetime memories enrich lives truly fulfilled warmly welcomed safe haven sought deeply desired comfort absolutely guarantees ensure remain safeguarded cherished handled delicately every step towards brighter horizons envisioned ahead collectively growing stronger overcoming obstacles persistently faced encountered daily realities confronting elderly individuals battling various forms dementia alike diligently striving adapt circumstances evolve continuously elevate experience altogether redefine meaning home graceful nurturing entities recognized universally touching hearts transforming lives beautifully forevermore witnessed firsthand right underneath benefactors lending greatest gift possible love always caring support emanating everywhere found amidst those metal walls spanning generations passed lifetime legacies forged enduringly cherished eternally engraved hearts souls never forgotten always honored remembering journey shared stays alive forever holding tight wherever home might lead next…

Saint Croix Falls, Wisconsin is a charming small town with a variety of amenities that cater to seniors. The town offers a range of dining options, including Dalles Restaurant & Lounge and Tangled Up In Blue, as well as easily accessible places of worship like Alliance Church of the Valley and United Methodist Church. For outdoor enthusiasts, there are several parks nearby such as Wisconsin Interstate State Park and Saint Croix National Scenic Riverway. In terms of healthcare, St Croix Regional Medical Center and St. Croix Falls Clinic are conveniently located for medical needs. Additionally, pharmacies like Tangen Drug and physicians such as St Eroix Orthopaedic Clinic are within easy reach. Transportation options are also available through Dresser Depot and U-Haul services. Overall, Saint Croix Falls provides a peaceful and well-equipped environment for seniors looking to settle down in a welcoming community.

Restaurants

• Dalles Restaurant & Lounge (0.2 miles)
• KFC (0.4 miles)
• Tangled Up In Blue (0.9 miles)
• The Drive In (0.9 miles)
• Frostop (1 miles)
• Uncle Donuts (1.5 miles)
• Chopstick Town (1.5 miles)

Places of Worship

• Alliance Church of the Valley (0.3 miles)
• United Methodist Church (1.2 miles)
• Fristad Lutheran Church (5.6 miles)
• Wels (5.6 miles)
• Faith Lutheran Church (5.9 miles)
• First Baptist Church of Osceola (6 miles)
• United Methodist Church (6.2 miles)

Parks

• Wisconsin Interstate State Park (0.6 miles)
• Pothole Park (0.7 miles)
• Interstate Park - Minnesota Side (0.7 miles)
• Taylor Falls Wayside Park (0.7 miles)
• Saint Croix National Scenic Riverway (1.4 miles)
• Interstate State Park (1.5 miles)
• Heritage Park (1.6 miles)

Hospitals

• St. Croix Falls Clinic (0.8 miles)
• St Croix Regional Medical Center (0.9 miles)
• Osceola Medical Center (6.2 miles)
• Ladd Memorial Hospital (7.3 miles)
• Longhorn Cafe (8.2 miles)
• Fairview Lakes Health Services (11.3 miles)

Cafes

• Coffee Talk (0.9 miles)
• Caribou Coffee (6.2 miles)
• Hopsack (9.7 miles)
• Northwoods Roasterie (10.3 miles)

Pharmacies

• Tangen Drug (1 miles)
• Walmart Pharmacy (1.6 miles)
• Clinic Pharmacy-Osceola (7.1 miles)
• Gordy's Pharmacy (8.7 miles)
• Balsam Lake Pharmacy (9.7 miles)
• Melin Pharmacy (9.7 miles)
• Unity Pharmacy (10.1 miles)

Physicians

• St Eroix Orthopaedic Clinci (2.3 miles)
• Hauge Dentistry (6.3 miles)
• Delisi Stephen M MD - Hazelden Betty Ford Foundation (7.9 miles)

Transportation

• Dresser Depot (3 miles)
• U-Haul (3.4 miles)
• U-Haul Moving & Storage (9.9 miles)