Comforts Of Home St Croix II

341 Mckenney Street, Saint Croix Falls, WI 54024

For more information about senior living options: (844) 490-3973

4.5 from 49 reviews
5 stars
37
4 stars
7
3 stars
1
2 stars
0
1 stars
4

Assisted Living Board and Care Home Memory Care

Overall Review of Comforts Of Home St Croix II

Pros

  • pro Troy Baxter keeps the facility looking spiffy and demonstrates compassion, patience, and professionalism.
  • pro He does it all - from cooking to remodeling - consistently going above and beyond to care for residents.
  • pro Amy Paulson, the house manager, is friendly and helpful with questions about residents' care.
  • pro The staff are caring, attentive, and dedicated to meeting residents' needs, with clear communication.
  • pro The facility is clean, homey, and peaceful, offering a comfortable, welcoming atmosphere.
  • pro The grounds and updates by Troy Baxter enhance the environment and overall upkeep.
  • pro The meals are highly praised, with Troy's cooking highlighted as excellent.
  • pro Outside professionals, such as hospice nurses, commend the staff for compassion, thorough care plans, and strong advocacy.

Cons

  • pro The management was disrespectful to employees.
  • pro The manager does not cover shifts.
  • pro Staff were described as making residents do the lifting at work.
  • pro The facility was described as very poorly managed.
  • pro There had been employee and management turnover problems prior to improvements.
  • pro Staff do not answer the phone when families need to contact them about appointments.
  • pro There were concerns that staff lack training to handle hygiene needs when residents resist.

Review

Comforts of Home in St. Croix Falls presents itself as a place where customized care, warm hospitality, and a peaceful, home-like atmosphere come together to support residents and their families. Across numerous reviews, visitors repeatedly note the combination of thoughtfully prepared meals, well-kept surroundings, and a climate of genuine respect. The grounds and interior feel inviting from the moment you arrive, with landscaped spaces that residents and families describe as comforting and well cared-for. The overall impression is that this is a place designed to feel less like a facility and more like a welcoming home where daily life can be lived with dignity, security, and a touch of beauty.

At the heart of the daily operation is a remarkable team of staff who earn praise for their compassion and reliability. Troy Baxter stands out as a standout multi-tasker who handles everything from cooking and maintenance to remodeling. Reviewers consistently describe him as patient, professional, and deeply caring - someone who goes above and beyond to help residents feel comfortable, respected, and well looked after. His hands-on approach is felt not only in practical repairs or updates but also in how he participates in meals and activities, reinforcing a sense of community and safety. The sentiment across comments is that Troy's work elevates the overall environment and demonstrates a level of dedication that residents show appreciation for.

The leadership team receives similar commendations, with Amy Paulson noted as the house manager who is friendly and helpful when families have questions about their loved ones. In the memory care unit, Amy P. is highlighted as the manager, with reviewers praising her guidance through difficult moments and her willingness to assist families navigating the care process. Together, these leaders help create a structure that families feel confident in, especially during transitions or questions about care plans. The consistency and openness of communication from the management team are repeatedly mentioned as reassuring aspects of the experience at Comforts of Home.

Dining and cuisine are another standout element. Several reviewers mention customized and delicious meals, with comments that the food consistently tastes fresh and appealing. Phrases like "great food," "smoked and grilled" offerings, and the aroma of meals being prepared are common threads in the feedback. The kitchen team is celebrated for delivering meals that residents enjoy, and the sense that meals are an important part of daily life helps reinforce the home-like atmosphere. There are even notes about the sensory cues of meals - like the smell of lunch and the quality of dining - contributing to a comforting, family-like environment.

Beyond the meals, the broader care setting is described as warm, welcoming, and deeply attentive. Caregivers, nursing staff, and other team members are depicted as knowledgeable, approachable, and patient with residents and families alike. One reviewer writing as a hospice nurse emphasizes not only individualized care plans tailored to each resident but also a culture of compassion and continuity. The staff are portrayed as sharing parts of themselves with families in a way that strengthens trust, and the environment is depicted as a true home - homey and familiar, particularly meaningful for residents with dementia who often benefit from routine, predictable surroundings.

The environment itself plays a crucial supporting role in the reviews. The facility is described as clean, well maintained, and "home-like," with outdoor spaces that invite sun, birds, and seasonal flora. Bird feeders and nature settings are specifically highlighted as small yet meaningful touches that contribute to the sense of serenity and normalcy for residents. Activities that enhance this feeling - such as live music, board games, and baking cookies - are cited as examples of how the culture at Comforts of Home fosters engagement and joy. Families appreciate that the environment honors a resident's history and individuality, helping people feel seen and valued as they continue to live their days.

Overall, the feedback emphasizes a strong emphasis on family partnerships and ongoing communication. Reviews consistently commend how families are kept informed, how care plans are adjusted to reflect changing needs, and how staff, from administrators to direct caregivers, work to ensure that families feel supported. Yet, there are caveats in the mix, reflecting a balanced view of any long-term care setting. A few reviewers point to past turnover and management challenges, noting that improvements have occurred under current leadership, particularly around consistency and responsiveness. One review raises concerns about staffing coverage and respect for employees, and another mentions a communication gap when phone calls about appointments go unanswered. These comments acknowledge that, while the overall experience is strongly positive, there are areas for ongoing development and attention.

In sum, Comforts of Home in St. Croix Falls emerges from these reviews as a facility that many families would choose for the peace of mind it provides. It is praised for its compassionate, capable staff; its pairings of excellent management with hands-on care; and its home-like atmosphere that helps residents feel cherished and comfortable. The combination of well-cared-for surroundings, dedicated leadership, flavorful meals, and a culture of genuine care makes it a place where residents can thrive, families can feel reassured, and staff can take pride in the meaningful differences they make day to day. While not without the occasional concern, the prevailing narrative is one of trust, respect, and a shared commitment to treating residents with kindness and dignity in a setting that truly feels like home.

Features

Housing

  • 16 resident community capacity 16 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Comforts Of Home St Croix II is an assisted living community located in Saint Croix Falls, WI. We offer board and care home services as well as specialized memory care for individuals with dementia.

Our community is fully furnished and provides a comfortable and homelike environment for our residents. We have a spacious dining room where nutritious meals are prepared and served to meet any special dietary restrictions. Housekeeping services are provided to ensure a clean and tidy living space for our residents.

Residents can enjoy the beautiful outdoor space and garden area, perfect for relaxing or socializing with friends and family. Wi-Fi and high-speed internet are available throughout the community, allowing residents to stay connected with their loved ones.

Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that our residents receive the necessary medical care. Medication management is provided to ensure that medications are taken correctly.

We understand the importance of mental wellness, which is why we offer a mental wellness program to promote cognitive health among our residents. We also provide specialized memory care programming for individuals with memory impairments.

Transportation arrangements are available for medical appointments, ensuring that our residents can easily access healthcare services when needed. Nearby amenities include cafes, parks, pharmacies, restaurants, places of worship, and hospitals.

At Comforts Of Home St Croix II, we strive to provide a comfortable and caring environment where our residents can feel at home while receiving the support they need.

Nearby Places of Interest

Restaurants

  • Dalles Restaurant & Lounge (0.2 miles)
  • KFC (0.5 miles)
  • Tangled Up In Blue (0.8 miles)
  • The Drive In (0.9 miles)
  • Frostop (0.9 miles)
  • Uncle Donuts (1.5 miles)
  • Chopstick Town (1.6 miles)

Places of Worship

  • Alliance Church of the Valley (0.3 miles)
  • United Methodist Church (1.2 miles)
  • Fristad Lutheran Church (5.6 miles)
  • Wels (5.7 miles)
  • Faith Lutheran Church (5.9 miles)
  • First Baptist Church of Osceola (6 miles)
  • United Methodist Church (6.2 miles)

Parks

  • Wisconsin Interstate State Park (0.5 miles)
  • Pothole Park (0.7 miles)
  • Interstate Park - Minnesota Side (0.7 miles)
  • Taylor Falls Wayside Park (0.7 miles)
  • Saint Croix National Scenic Riverway (1.4 miles)
  • Interstate State Park (1.4 miles)
  • Heritage Park (1.6 miles)

Hospitals

  • St. Croix Falls Clinic (0.8 miles)
  • St Croix Regional Medical Center (0.8 miles)
  • Osceola Medical Center (6.2 miles)
  • Ladd Memorial Hospital (7.3 miles)
  • Longhorn Cafe (8.3 miles)
  • Fairview Lakes Health Services (11.2 miles)

Cafes

  • Coffee Talk (0.9 miles)
  • Caribou Coffee (6.2 miles)
  • Hopsack (9.7 miles)
  • Northwoods Roasterie (10.2 miles)

Pharmacies

  • Tangen Drug (1 miles)
  • Walmart Pharmacy (1.7 miles)
  • Clinic Pharmacy-Osceola (7.1 miles)
  • Gordy's Pharmacy (8.6 miles)
  • Balsam Lake Pharmacy (9.7 miles)
  • Melin Pharmacy (9.7 miles)
  • Unity Pharmacy (10.1 miles)

Physicians

  • St Eroix Orthopaedic Clinci (2.4 miles)
  • Hauge Dentistry (6.2 miles)
  • Delisi Stephen M MD - Hazelden Betty Ford Foundation (7.8 miles)

Transportation

  • Dresser Depot (3 miles)
  • U-Haul (3.4 miles)
  • U-Haul Moving & Storage (9.9 miles)

Frequently Asked Questions

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Nearby Communities

Related Resources

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    Memory care activities are essential for improving the quality of life of seniors with cognitive impairments, as they stimulate cognitive function, promote well-being, and encourage social interaction through tailored strategies. These activities combine structured exercises with spontaneous tasks, sensory engagement, physical workouts, creative pursuits, and intergenerational interactions to enhance emotional connection and a sense of purpose.

  • when to move from assisted living to memory careWhen to Transition from Assisted Living to Memory Care: Key Indicators, Steps, and Finding the Right Community

    Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.

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