Divine Rehabilitation And Nursing At St Croix
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750 East Louisiana Street, St Croix Falls, WI 54024
For more information about senior living options: (844) 490-3973
Divine Rehabilitation And Nursing At St Croix offers competitive pricing for its services compared to both Polk County and the broader Wisconsin market. For a studio room, the monthly cost is $5,400, which is significantly higher than Polk County's average of $4,423 and also surpasses the state average of $3,999. Similarly, their one-bedroom accommodation is priced at $8,000 per month, again exceeding Polk County's rate of $7,096 and the considerably lower state average of $3,412. These figures suggest that while Divine Rehabilitation And Nursing At St Croix may be positioned at a premium within its local and state context, this pricing could reflect enhanced services or facility quality that potential residents may find valuable in their care decisions.
| Floor plans | Divine Rehabilitation And Nursing At St Croix | Polk County | Wisconsin |
|---|---|---|---|
| Studio | $5,400 | $4,423 | $3,999 |
| 1 Bedroom | $8,000 | $7,096 | $3,412 |
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The collection of experiences paints a facility that elicits a wide range of strong opinions. On one hand, several accounts describe a place that is sometimes welcoming and friendly, with staff who are patient, caring, and attentive. In those moments, visitors felt their loved ones were treated with warmth and respect, and they walked away with a sense that the environment could be comfortable and supportive. For example, some reviewers described the staff as "very friendly and hospitable, making my visit enjoyable and comfortable," and others called the atmosphere "welcoming" with "great caring staff," noting kindness and attentiveness in day-to-day interactions. A resident's family member even described the care as "top notice," signaling that positive experiences do exist alongside the negatives.
But the more dominant thread in many reviews is a concern about responsiveness, communication gaps, and overall care consistency. One recurring complaint centers on accessibility and administrative follow-through. Several reviewers reported calling the facility and not getting a usable answer - no one would pick up the phone, or calls were met with voicemail or even an unsatisfactory brush-off. One account described the experience of being told to contact the administrative director but being redirected to voicemail, while another recounted that attempts to reach anyone resulted in being hung up, which fueled worry about whether a loved one would receive timely attention. The frustration is amplified by episodes where the front desk seemed unengaged and unhelpful, with a claim that staff were "sitting at the front desk doing nothing," and it could take more than 30 minutes for a bell to be answered.
Cleanliness and maintenance also feature prominently, with some visits described as troubling. There were specific, gory details that stand out to families: a commode bucket left in a corner with dried urine, a bathroom that was not clean during visits, and a bedroom floor that appeared dirty as if never cleaned in weeks. In another visit, a bottle lay on the floor, dust coated the surfaces, and the room gave the impression of overflowing storage space for wheelchairs rather than a residential room. Several comments contrast these experiences with past memories of the facility when it was "very clean" or considered "one of the cleanest care facilities," suggesting that cleanliness can vary significantly over time or by cohort of staff.
Communication about a loved one's status during transitions also drew concern. One reviewer described finding out about a mother being transferred there and then struggling to reach anyone for basic information - the frustration of "trying to call and call and call," with no answer or even a basic explanation - creating legitimate anxiety for families who must navigate decisions under pressure. The sentiment was that better administrative communication and responsiveness would go a long way toward easing families' worries, especially when there is little say in the placement or transfer process.
Amid the mixed sentiment, several reviewers emphasized the reality of understaffing and the financial pressure that accompanies care. Phrases like "completely understaffed," "underpaid staff," and "greatly understaffed" recur, sometimes paired with the observation that the facility is costly and should be able to hire adequate staff to meet residents' needs. In contrast, other reviewers highlighted the positive day-to-day experiences created by friendly staff and regular activities, which hints at pockets of strong care and engagement despite systemic staffing challenges.
Longer-term resident stories add nuance to the picture. One reviewer noted that their mom had been there for 16 years and praised the people as kind and wonderful, with really good food and consistent cleanliness, and with ongoing activities for residents. This kind of testimony suggests that when the environment is properly staffed and energized, the facility can deliver a positive, well-rounded experience that families value and remember. Yet another reviewer reiterated that while the facility is nice, the overarching reality is understaffing, implying that positive daily experiences may hinge on where and when staff capacity allows for attention and interaction.
In sum, the place described here is one of contrasts. There are clear moments of warmth, kindness, and effective care, especially in visits that feature attentive staff and engaging activities. But there are also serious concerns about accessibility, responsiveness, and cleanliness, underscored by repeated observations of understaffing and resource strain. Whether a family member or a care recipient has a positive or negative experience seems to hinge on timing, specific staff on duty, and the facility's communication practices. For anyone considering placement, it would be prudent to verify current staffing levels, request a tour focused on daily routines and call-bell response, ask about maintenance and housekeeping schedules, and speak with multiple staff and families to get a current, balanced sense of how care is being delivered day to day.
Divine Rehabilitation And Nursing At St Croix is an assisted living community located in the peaceful town of St Croix Falls, WI. Our community offers a range of amenities to ensure that our residents feel comfortable and well-cared for.
Our residents can enjoy their favorite TV shows with cable or satellite TV in their fully furnished apartments. We have a beautiful dining room where residents can enjoy delicious meals prepared by our talented culinary team. For those who prefer a more independent lifestyle, our apartments also come with kitchenettes for convenience.
We understand the importance of maintaining an active and engaging lifestyle, which is why we offer a variety of activities for our residents to participate in. From resident-run activities to scheduled daily activities, there is always something fun happening at Divine Rehabilitation And Nursing At St Croix. Our community also features outdoor spaces and gardens where residents can relax and enjoy the fresh air.
The well-being of our residents is our top priority, which is why we provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our trained staff also ensures that medication management is taken care of and can accommodate special dietary restrictions such as diabetes diets.
In terms of location, Divine Rehabilitation And Nursing At St Croix is conveniently situated near various amenities. There are several cafes, parks, pharmacies, restaurants, places of worship, transportation options, and hospitals nearby. This allows our residents easy access to essential services and opportunities for social outings.
Overall, Divine Rehabilitation And Nursing At St Croix offers a comfortable living environment with excellent care services and plenty of opportunities for socialization and engagement. We strive to provide a warm and welcoming atmosphere where our residents can thrive and enjoy their golden years.
Divine Rehabilitation And Nursing At St Croix offers competitive pricing for its services compared to both Polk County and the broader Wisconsin market. For a studio room, the monthly cost is $5,400, which is significantly higher than Polk County's average of $4,423 and also surpasses the state average of $3,999. Similarly, their one-bedroom accommodation is priced at $8,000 per month, again exceeding Polk County's rate of $7,096 and the considerably lower state average of $3,412. These figures suggest that while Divine Rehabilitation And Nursing At St Croix may be positioned at a premium within its local and state context, this pricing could reflect enhanced services or facility quality that potential residents may find valuable in their care decisions.
Divine Rehabilitation And Nursing At St Croix is located at 750 East Louisiana Street, St Croix Falls, WI 54024 in Polk County, Wisconsin
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