Serenity On Osborne

3700 Osborne Boulevard, Racine, WI 53405

For more information about senior living options: (844) 490-3973

4.4 from 17 reviews
5 stars
13
4 stars
1
3 stars
1
2 stars
1
1 stars
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Assisted Living Board and Care Home Memory Care

Overall Review of Serenity On Osborne

Pros

  • pro The staff are outstanding across all services.
  • pro Primrose is described by residents and families as the best place to live.
  • pro Primrose staff go above and beyond on a routine basis.
  • pro The Mt Pleasant facility is sparkling clean and well maintained.
  • pro The dining staff are spectacular, making mealtime a social highlight.
  • pro Primrose offers a small, home-like setting that residents love.
  • pro Residents enjoy activities seven days a week and build new friendships.
  • pro Families have peace of mind knowing their loved ones are well cared for at Primrose.

Cons

  • pro Some CNAs are lazy and sit down a lot, not caring for the residents.
  • pro Some of the food is terrible, highly processed, and not served hot, with cabbage soup repeated on the menu and little variety.
  • pro The kitchen director is very young, jokes around, and doesn't take the food seriously; needs to be more mature and stop the foolishness.
  • pro The reviewer would not recommend Primrose until there is better caring staff and a more capable kitchen director.
  • pro There is no memory care unit at this location, which is a drawback for residents who may eventually need memory care.
  • pro There are complaints about the food by some residents and some cliquish behavior among residents.

Review

Across several firsthand accounts, Primrose Retirement Community emerges as a warm, welcoming place that many families come to cherish as a true home for their loved ones. The tone is consistently family-centered, with residents and their relatives praising the environment as intimate and home-like, yet rich with opportunities for social connection, activity, and support. In particular, the Mount Pleasant location is highlighted for its bright, clean facilities and its ability to feel like a small, cozy neighborhood rather than a sterile institution. Guests and visiting family members repeatedly describe a sense of pride in the community and in the people who run it.

A standout feature across the reviews is the staff. Time and again, the Primrose team is described as outstanding, caring, and attentive across all service areas - from nursing and care to kitchen, housekeeping, maintenance, and administration. Several reviewers emphasize that staff members go "above and beyond" in meeting residents' needs, handling requests with kindness and patience. Even when a few employees do not meet expectations, the prevailing message is that the majority of the staff create a supportive, respectful atmosphere where residents feel valued and heard. Testimonials from families and residents alike consistently point to the staff as the core strength of Primrose, helping to transform ordinary days into meaningful, enjoyable experiences.

The dining experience and social life are repeatedly celebrated as highlights. Reviews consistently claim that Primrose offers exceptional dining, with many residents recalling meals as a high point of their day. The dining room is portrayed as a social hub where residents can enjoy meals together or in their own apartments, with staff who are attentive to dietary needs and preferences. Beyond meals, the community offers a rich slate of activities seven days a week, including summer outdoor time on patios, gardening, movie nights, card games in the bistro, and opportunities to participate in church services, performances, and classes. One reviewer even notes that their mother loved having her card club hosted in the bistro with coffee and lemonade provided - an example of how the residence cultivates a sense of neighborhood and belonging.

Family members frequently recount how Primrose supports independence and dignity while providing necessary assistance. For example, one review describes a mother who is over 100 years old and receives vigilant, respectful support that helps her live with greater peace of mind. The community is also praised for practical aspects like reliable transportation: a courtesy van that takes residents to grocery stores and other errands, helping seniors maintain connections with their communities and remain engaged in daily life. The concept of aging in place is a common thread, with families expressing relief and gratitude that their loved ones can receive appropriate support within Primrose as needs evolve.

The physical environment and day-to-day operations are described as well-kept and inviting. The Mount Pleasant facility is depicted as sparkling clean, with maintenance responsive to even small issues like a light bulb replacement handled promptly. Outdoor and common areas are portrayed as pleasant and welcoming, featuring green views, a fireplace sitting room, and a patio where residents can relax and socialize. These elements contribute to a sense of comfort and security, reinforcing the overall impression of Primrose as a place where residents can truly enjoy their time.

Not every account inflates the rosy picture, however. A minority of reviews raise concerns about staff consistency and service quality in particular areas. Some comments mention frustrations with certain nursing staff or with the kitchen leadership, citing experiences where care seemed uneven or where menu variety and food quality did not meet expectations. Other reviewers note staffing shortages at times and point to room for improvement in communication or responsiveness. One review specifically mentions the absence of a memory care unit at a Bristol location, which can influence decisions for families depending on future care needs. These critiques are presented alongside numerous positive experiences, offering a balanced view of opportunities for ongoing improvement.

Amid the varied feedback, several deeply personal stories stand out. Short visits by prospective residents, positive impressions from tours led by staff such as Paula, and long-standing family relationships forged over years all point to Primrose as more than just a place to live - it is described as a community where residents thrive socially and emotionally. Personal testimonials recount memorable moments like ice cream socials, casual conversations with staff, and the sense of "living" that residents speak of when describing their days. A number of reviewers explicitly express gratitude for the care and companionship their loved ones receive, often emphasizing that Primrose has become a home rather than merely a facility.

In sum, the collection of reviews paints Primrose Retirement Community as a place with a strong, compassionate staff, vibrant social and activity opportunities, and a caring, home-like atmosphere. The Mount Pleasant location in particular is praised for its cleanliness, accessibility, and welcoming environment, while families note the peace of mind that comes from reliable transportation, attentive daily care, and the ability for residents to age in place. While there are occasional concerns about staffing pressures or menu consistency, the overarching message is one of warmth, respect, and genuine commitment to the well-being and happiness of both residents and their families. For those considering Primrose, these narratives invite a tour, a meal in the dining room, and a firsthand chance to see why so many describe their experience as a meaningful chapter in their loved ones' lives.

Features

Housing

  • 4 resident community capacity 4 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • General Mitchell International (15 miles away) General Mitchell International (15 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Serenity On Osborne in Racine, WI is an assisted living community that specializes in board and care home and memory care services. Our facility offers a range of amenities to ensure our residents' comfort and convenience. The dining room provides delicious meals, and the fully furnished accommodations create a cozy atmosphere for our residents. Our outdoor space and garden allow for relaxation and enjoyment of nature. Housekeeping services are provided to maintain cleanliness, and we offer move-in coordination to make the transition as smooth as possible.

At Serenity On Osborne, we prioritize the well-being of our residents by providing various care services. Our dedicated staff assists with activities of daily living, such as bathing, dressing, and transfers. We coordinate with healthcare providers to ensure our residents receive any necessary medical attention. For those with dementia or mild cognitive impairment, we have specialized memory care programming to promote mental wellness.

Our staff also helps manage medications and provides support for special dietary restrictions, including diabetes diets. We offer a hospice waiver for individuals requiring end-of-life care and provide meal preparation and service for all residents.

Transportation arrangements are available for medical purposes, including transportation to doctors' appointments. Additionally, we provide Wi-Fi/high-speed internet access so that residents can stay connected with loved ones.

To keep our residents engaged and entertained, we offer scheduled daily activities. Nearby amenities include cafes, parks, pharmacies, restaurants, theaters,and hospitals for further convenience.

At Serenity On Osborne in Racine, WI, we strive to create a warm and welcoming environment where our residents receive quality care tailored to their specific needs.

Nearby Places of Interest

This area of Racine, Wisconsin offers convenient access to a variety of healthcare providers, including physicians, pharmacies, and hospitals within close proximity. With Wheaton Franciscan Healthcare - All Saints hospital just 0.2 miles away, residents can feel assured that medical care is easily accessible. In addition to healthcare facilities, there are several cafes and restaurants nearby for dining options such as Wilson's Coffee & Tea and O&H Danish Bakery. The area also features parks like Racine Quarry Park and Racine Lakefront Parkway for leisurely strolls and outdoor recreation. Overall, this neighborhood provides a mix of essential services and amenities that may be appealing to seniors looking for a well-rounded community in which to reside.

Physicians

  • Atrium At Wheaton Franciscan (0.1 miles)
  • Spring Street Medical Offices (0.2 miles)
  • All Saints Pediatrics (0.2 miles)
  • Eye Clinic Of Racine (0.3 miles)
  • Neurological Clinic (0.3 miles)
  • GI Associates (0.3 miles)
  • Rudy Byron, MD (1 miles)

Pharmacies

  • Ascension Rx - Racine Pharmacy (0.1 miles)
  • CVS Pharmacy (0.8 miles)
  • Walgreens (0.9 miles)
  • Walgreens (1 miles)
  • Nutritional Designs & Pharmacy (1.2 miles)
  • Walgreens (1.3 miles)
  • Aurora Pharmacy (1.5 miles)

Hospitals

  • Wheaton Franciscan Healthcare - All Saints (0.2 miles)
  • R M Lakeshore Investments (2 miles)
  • St Luke's Sleep Center (2.2 miles)
  • Wheaton Franciscan Healthcare-All Saints (2.2 miles)
  • Mental Health Service-st Lukes (2.2 miles)
  • Reach Unlimited (2.3 miles)
  • Aurora Quick Care (6.9 miles)

Cafes

  • Wilson's Coffee & Tea (0.8 miles)
  • Starbucks (6.4 miles)
  • The Coffee Pot (9.6 miles)
  • Harborside Common Grounds (9.8 miles)

Parks

  • Racine Quarry Park (1.2 miles)
  • Racine Lakefront Parkway (2.4 miles)
  • Lake Park (3.4 miles)
  • Petrifying Springs Park (5.9 miles)

Restaurants

  • Burger King (1.3 miles)
  • Chick-Fil-A (1.3 miles)
  • Taco Bell (1.4 miles)
  • O&H Danish Bakery (1.6 miles)
  • Joey's (1.7 miles)
  • Jose's Blue Sombrero Restaurant & Cantina (1.9 miles)
  • McDonald's (2.1 miles)

Theaters

  • Renaissance Cinema Sturtevant, Wi (4.6 miles)

Places of Worship

  • Lakeside Lutheran Church (8.9 miles)
  • Holy Rosary Parish (9.2 miles)

Frequently Asked Questions

Where is Serenity On Osborne?
Does Serenity On Osborne provide care for residents with dementia or Alzheimer's disease?

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Related Resources

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