3010 16Th Street, Racine, WI 53405
For more information about senior living options: (866) 208-4318
Overall Review of Professional Care Group Racine
Cons
The therapists quit after the children share their traumatic life stories.- The place is not trustworthy and is warned against for anyone who cares about their kids.
- They cannot reach their psychiatrist for a week and there is no follow-up on medication.
- It feels like a money grab that charges insurance and leaves patients on their own.
- Scheduling glitches and non-compassionate policies lead to poor service.
- The staff allegedly manipulated and falsified records, undermining professional conduct.
- The reviewer recommends finding another agency.
- They would give 0 stars if possible.
Review
This Racine facility is best suited for budget-conscious families who can tolerate notable instability in care, inconsistent therapist availability, and uncertain continuity of treatment. The overwhelming takeaway from the feedback is that price or convenience does not compensate for frequent turnover, poor follow-through, and a pattern of care that fails to translate into reliable progress. For families seeking steady therapy for children, timely medication management, or transparent, professional communication, this option is not a prudent fit.
Explicitly, alternatives should be strongly considered by anyone needing dependable mental health support. If trauma-focused therapy for kids is a goal, or if ongoing psychiatric oversight and timely prescriptions are non-negotiable, this provider should not be the first choice. Adults attempting to adjust medications or rely on coordinated care across therapists will likely encounter recurrent communication gaps and delays. In short, when reliability, accountability, and ethical conduct are priorities, other providers offer a far safer path.
From a practical standpoint, the few perceived benefits are easily outweighed by the core drawbacks. A minimal sense of accessibility and referral convenience may exist, but those small advantages vanish against a backdrop of staff turnover, reports that are incomplete or misleading, and a perception that the organization operates more to secure payments than to deliver consistent therapeutic outcomes. The contrast between any potential affordability and the persistent care disconnect is stark and consequential.
The cons in play are concrete and consistently echoed across reviewer experiences. Therapists quitting after short stints undermines trust and disrupts progress, particularly for children who carry trust issues already. Communication lapses are pervasive, delayed or failed follow-ups on medication adjustments, prescriptions that do not reach pharmacies in a timely fashion, and a sense that patient concerns are not prioritized. Instances of scheduling glitches compound the problem, while egregious claims about professional conduct and document integrity suggest a culture where accountability is not reliably enforced. The cumulative effect is a service that feels reactive rather than responsible.
Decision-makers should demand a rigorous, protective approach if choosing to engage here. Insist on a stable, assigned clinician with documented continuity plans, and request concrete timelines for prescription renewals and medication changes. Probe for transparent care protocols, explicit escalation paths for missed appointments or miscommunications, and access to a reliable care coordinator who can harmonize child and adult services if needed. Before enrollment, verify licensing, seek recent patient-reported outcomes, and compare with other regional options that demonstrate steadier clinician rosters, stronger follow-through, and proven pediatric/psychiatric collaboration.
Overall, the weight of evidence points away from relying on Professional Care Group Racine for families seeking dependable, compassionate, professionally conducted mental health care. The repeated concerns about ethics, accuracy of records, and straightforward care delivery leave little room for confidence. Alternatives with demonstrable continuity, timely medication management, and accountable leadership should be prioritized. In a field where every day of therapy and every prescription matter, the prudent choice is to pursue providers with a track record of stability, clear communication, and unwavering professional integrity.
4 resident community capacity
Assisted Living
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
General Mitchell International (17 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Intimate, personalized care in a small, fully furnished home with diabetes-friendly meals and transportation for medical appointments.
Comprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment
Guiding Elderly Parents Who Refuse Assisted Living: 6 Practical Steps
Your Comprehensive Guide to Luxury Assisted Living: Elevated Facilities, Amenities, and Costs