3240 Wheelock, Racine, WI 53405
For more information about senior living options: (844) 490-3973
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Open Arms Assisted Living provides enrichment and socialization opportunities with dedicated staff and comprehensive care. The team demonstrates outstanding professionalism and makes families feel comfortable. The administrative team, especially Annah, is helpful in making families feel welcomed. Dai-Cheri Rashada is a terrific manager who is always responsive to residents' care and family requests. Glorious is an amazing house manager who is patient, kind, and helpful. Marquita is a highly capable manager who gets things done promptly. Open Arms is by far the best assisted living in its market area, clearly committed to excellence. Ashley and Michelle are amazing staff members who are very professional.
The reviewer claims the place is terrible and that staff mistreat the mom, suggesting the facility should be shut down. The reviewer warns others not to send loved ones, citing empty promises and neglect, noting the resident declined over two months and was barely showered or brushed. The reviewer says the staff are very poorly trained, lacking medical knowledge and hiring people off the streets. The reviewer alleges a staff member punched a resident in the face and put him in a choke hold, with no charges filed. The reviewer asserts that attempts to manage tough behaviors led to cops being called and the resident receiving a ticket. The reviewer describes a house manager as rude and unprofessional, suggesting her license should be revoked or she needs more training. The reviewer claims staff curse and behave disrespectfully toward clients in public, which is deemed unacceptable.Open Arms Assisted Living has drawn a broad range of experiences from those who have connected with it, with many reviewers emphasizing warmth, compassion, and professional leadership. A common thread across countless posts is that the facility feels like a place of enrichment and social engagement, where residents can enjoy meaningful activities and a sense of community. Several writers highlighted how their loved ones thrived there, noting opportunities for socialization, stimulating programs, and a staff team that seems genuinely dedicated to care. The overall tone from these voices is one of appreciation for the environment and the people who work there.
A number of reviewers singled out specific leaders and caregivers who made a lasting impression. Dai-Cheri Rashada is repeatedly described as a terrific manager who is consistently responsive to both residents and families, with comments praising her attentiveness to care needs and requests. Annah, identified as part of the administrative team, was praised for helping families feel comfortable and welcomed during the placement process. Glorious, described as a house manager by several reviewers, is consistently praised for her work ethic, kindness, patience, and the ability to keep residents calm and engaged; many posts say she goes above and beyond and that her presence positively shapes the home's atmosphere. Marquita also earns strong praise as a manager who is efficient, effective, and capable of getting things done promptly, with years of positive feedback from people who have worked with her or relied on her leadership. Other staff members, including Ashley and Michelle, are frequently highlighted for their professionalism and supportive care. The recurring sentiment is that these leaders and frontline staff foster a respectful, caring, and well-organized environment.
In addition to leadership, many reflections revolve around the day-to-day experience in the home. Several reviewers describe the facility as welcoming and well kept, noting that the home feels safe, clean, and full of friendly faces. Families describe their loved ones receiving attentive care, with caregivers who are loving and dedicated. One reviewer mentioned that the staff and management create a positive vibe that can brighten even tough days, adding that the staff's demeanor makes the home feel like a place where residents are truly valued. Another commenter emphasized how the staff take care of residents "the right way," underscoring a consistent message of compassionate, personalized care. The sense of a supportive community - where residents are cared for with gentleness and respect - appears to be a central strength cited by multiple voices.
The experience of working at Open Arms is also reflected in a number of positive notes from current or former employees. Several comments describe it as a great place to work, with managers who are supportive and a household atmosphere that fosters teamwork. Phrases like "very clean," "awesome manager," and "great people to work with" recurred, suggesting that for many staff members, the work environment is fulfilling and the leadership is aligned with a high standard of service. The combination of a stable, caring leadership team and a positive workplace culture appears to be a meaningful part of why many families feel confident about choosing Open Arms for their loved ones.
However, the picture is not uniformly glowing. There are also serious concerns raised by some reviewers. One post asserts that the staff is poorly trained and lacking essential medical knowledge, calling into question the thoroughness of training and preparedness in certain situations. This critique contrasts sharply with the many positive endorsements of staff competence and compassion, indicating that experiences can vary. It's worth noting that this viewpoint stands alongside praise for the same facility, suggesting a sizable split in perceptions that likely reflects differences in individual staff performance, management handling of concerns, or specific circumstances at particular times or locations.
Even more troubling are the explicit accusations of mistreatment surfaced by a few reviewers. One complaint uses strong language, calling the place terrible and insisting that everyone there should be fired due to perceived mistreatment of a non-ambulatory family member. Another post describes a sequence of alleged abusive incidents, including a staff member punching a resident and using a choke hold, and accuses the facility of broken promises and ineffective behavior plans. The writer also alleges that, in response to challenging behaviors, the facility preferred calling the police and issuing tickets over implementing appropriate care strategies. These accounts are grave and clearly labeled as complaints rather than general opinions, signaling that for some families, the experience was distressing and alarming.
Taken together, the collection of reviews presents a spectrum: a strong plurality of voices celebrate Open Arms Assisted Living for its empathetic caregivers, dedicated managers (notably Dai-Cheri Rashada, Annah, Glorious, and Marquita), and a warm, engaging environment where residents can thrive and feel valued. A smaller but significant set of reviews presents concerns about staff training, consistency, and in some cases, allegations of mistreatment. For families considering Open Arms, the narrative suggests a facility with many exemplary aspects - attentive leadership, caring staff, a welcoming atmosphere, and a clear commitment to high standards - alongside caveats about the need for ongoing oversight, transparent communication, and careful personal assessment to ensure safety and trust. If you're evaluating this home for a loved one, it may be beneficial to speak directly with multiple staff members, visit in person for firsthand impressions, and review any available safety and care records to form a well-rounded understanding.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Open Arms Assisted Living I in Racine, WI is a warm and welcoming community designed to provide exceptional care and support for seniors. Our fully furnished facility offers a comfortable and home-like environment where residents can enjoy their golden years with peace of mind.
We understand the importance of good nutrition, which is why we provide delicious meals in our elegant dining room. Our experienced kitchen staff caters to special dietary restrictions, ensuring every resident's nutritional needs are met.
At Open Arms Assisted Living I, we prioritize the physical well-being of our residents. Our dedicated caregivers offer assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that each individual receives the medical attention they require.
Our community encourages an active lifestyle by providing scheduled daily activities that cater to varying interests. Whether it's engaging in group exercises or participating in recreational pursuits, there is always something enjoyable for residents to partake in.
Additionally, our convenient location means that essential services and amenities are just a stone's throw away. With numerous cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals nearby, residents have easy access to everything they may need.
At Open Arms Assisted Living I in Racine, WI, we strive to create an atmosphere where residents feel at home while receiving compassionate care and support.
This part of Racine, Wisconsin offers convenient access to essential amenities such as pharmacies, restaurants, parks, hospitals, cafes, physicians, theaters, and places of worship. With multiple pharmacy options within a short distance, seniors can easily access their medication needs. There are a variety of dining choices available nearby including pubs, fast food chains, and sit-down restaurants. The presence of several parks allows for opportunities for outdoor activities and leisurely strolls. Additionally, the proximity to hospitals and healthcare facilities ensures that seniors have access to quality medical care when needed. Overall, this area provides a mix of services and recreational options suitable for senior living.
Open Arms Assisted Living I is located at 3240 Wheelock, Racine, WI 53405 in Racine County, Wisconsin
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