1743 Spring Street, Racine, WI 53404
For more information about senior living options: (844) 490-3973
Senior Helpers' staff is compassionate and genuinely cares about clients. They can quickly arrange care, helping families keep loved ones at home. Ivan and his team are attentive, reliable, and consistently communicate with families. Milie and other caregivers go above and beyond, providing companionship and practical help. Clients and families express gratitude for thoughtful, high-quality care and support. The company helps with additional needs, such as VA benefits forms and coordinating care across shifts. Caregivers are kind, professional, and active in assisting with daily tasks and end-of-life care. Families would highly recommend Senior Helpers for in-home care. Senior Helpers shows up consistently and delivers excellent service. The staff's dedication makes difficult times more manageable.
The company is untrustworthy, with inconsistent coverage and dropping clients without warning. The reviewer says promises to help were not fulfilled: nobody ever shows up, nobody answers the phone, and staff don't know what others are doing. The new manager is horrible, with no communication with clients, and they accuse the company of ripping caregivers from their clients, especially in memory care. They were extremely disappointed by the company's actions, noting caregivers are late consistently and there have been no-call, no-shows, with difficulty obtaining a refund. The reviewer calls the place a joke due to lack of care and communication.Across the many comments about Senior Helpers of Racine, there's a clear pattern: the service can be a lifeline for families dealing with disability, mobility challenges, and the daily realities of aging loved ones. For some clients, the help arrives just when it's most needed - assistance with household tasks, meal preparation, and transportation to appointments after surgeries or during recoveries. Folks describe how having reliable in-home support enabled loved ones to stay at home rather than moving to a nursing facility, and how even small acts - like someone to help with cleaning, errands, or companionship - can make a tangible difference in daily life. In one account, a caregiver helped with everything during a recovery from foot surgery and even assisted with transport to multiple doctor visits for a spouse with limited mobility. It's repeatedly framed as more than just "care" - it's practical support that helps a household function when multiple people have medical or functional needs.
The most consistently glowing praise centers on individual caregivers and staff who go above and beyond. Several reviewers highlight specific people by name, underscoring how their kindness, reliability, and attentiveness have left a lasting impression. Milie, for example, is singled out for going above and beyond, with the client describing life as feeling "back to normal" thanks to her companionship and help. Letha is praised for regular communication about visits, and families note how the team's familiarity with the person they care for creates continuity and a sense of safety. In other stories, Ivan and his team are lauded for their attentiveness, quick placement of care, and the ability to introduce a caregiver who then forms a trusted relationship with a loved one. In some cases, the care team is so appreciated that families feel a sense of gratitude for the way care planning includes practical elements like bathing, grooming, exercise, and even scheduling or VA benefit support.
Beyond daily tasks, several accounts highlight the human impact of compassionate, experienced caregiving. Stories describe end-of-life care that feels supportive rather than clinical, with caregivers who communicate well, respect the family's wishes, and create an atmosphere of safety and dignity for a loved one. Others emphasize how the agency helps families navigate non-medical yet essential components of care - like organizing and coordinating with VA benefits, helping plan daily routines, and coordinating shifts so that a previous caregiver can hand off smoothly to a new one. There are also mentions of high-tech safety features provided at no extra charge, which adds a sense of reassurance for families dealing with memory care or safety concerns in the home.
Yet, the same collection of testimonials contains loud cautions about reliability and communication. A number of reviewers describe the company as untrustworthy or inconsistent, with phrases that convey frustration and disappointment. Complaints include difficulties in obtaining consistent coverage, being dropped as a client with little or no warning, and persistent communication gaps. One reviewer specifically states, "This place is a joke! My uncle got no care, no communication whatsoever!! Everybody calling in and the company doesn't call and communicate with you." These accounts paint a picture of a system that can work beautifully when staffing is stable and relationships are strong, but can fail dramatically when coverage is thin or management changes.
The more troubling notes tend to revolve around staffing challenges, late arrivals, and cancellations. Some families report repeated lateness, no-shows, or difficulty getting timely refunds after disputes. A review mentions: "We hired Senior Helpers and have been extremely disappointed by their actions. Ivan does a great job making you believe they actually care about your loved ones. Please don't be fooled by this. Since we hired them, they have been late consistently, and twice no call, no showed. We have been trying to reach them for a refund and can't get a phone call back." Others reference "new management" and describe a lack of communication with clients as a major drawback. The phrase "rip caregivers from their clients" appears in one review, suggesting fears that changes in staffing or management may destabilize the very relationships families rely on.
Nevertheless, several families acknowledge that even when the system isn't perfectly reliable, the organization often makes earnest efforts to help. Some mention temporary gaps due to staffing shortages but also describe proactive steps taken by the leadership to secure replacements or to adjust plans during a period of unplanned surgery or caregiver absence. One family notes that in a time of staffing strain, they still found the team to be thoughtful and capable, with ongoing communication about how the situation would be resolved. Others emphasize how the company's support for family members - such as assisting with form completion for benefits or coordinating with doctors - has been instrumental during difficult periods.
Overall, the mixed experiences point to a service with substantial upside when relationships with dependable caregivers are established and maintained, but with notable risks when coverage is inconsistent or when management decisions disrupt the continuity of care. Many reviewers express deep appreciation for specific caregivers and managers who show genuine care, competence, and reliability. They describe care that is not just about meeting basic needs but about supporting a family's overall well-being: companionship that reduces isolation, practical assistance that lightens daily burdens, and a sense of safety in the home. Others remind potential clients to enter the arrangement with clarity about scheduling, communication expectations, and contingency plans for staffing gaps.
In sum, Senior Helpers of Racine appears to be a deeply valued resource for many families facing physical limitations, mobility challenges, and the complexities of caregiving at home. The strongest testimonials celebrate caregivers who deliver consistent, compassionate, and comprehensive support that allows loved ones to live with dignity at home. At the same time, the reviews acknowledge the real frustrations that can arise from inconsistent coverage, communication lapses, and managerial changes. For families considering this service, the messages are clear: you're most likely to benefit when you securely align expectations with the team, maintain open lines of communication, and plan for potential scheduling contingencies while leveraging the caregivers who bring genuine warmth, skill, and reliability to the home.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (16 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Golden Age Care is an exceptional assisted living community located in Racine, WI. Our mission is to provide a warm and welcoming environment where residents can receive the individualized care they need while enjoying a fulfilling and engaging lifestyle.
At Golden Age Care, we offer two types of care: Board and Care Home and Memory Care. Our Board and Care Home provides personalized assistance with activities of daily living, including bathing, dressing, and transfers. We also provide coordination with health care providers to ensure our residents receive the medical attention they require. Additionally, we offer specialized memory care programming for those dealing with dementia or mild cognitive impairment.
To enhance the comfort of our residents, our community boasts a range of amenities. Our dining room serves delicious meals that cater to special dietary restrictions, ensuring all nutritional needs are met. Residents can enjoy a fully furnished living space that feels like home. We have beautiful gardens and outdoor spaces where residents can relax and enjoy nature. Our housekeeping services keep everything clean and tidy, allowing residents to focus on their well-being and hobbies.
Golden Age Care understands the importance of staying connected in today's digital world. Therefore, we provide telephone services as well as Wi-Fi/high-speed internet access throughout the community.
Our staff also takes care of transportation arrangements for medical appointments, making it easier for residents to attend necessary healthcare visits. For added convenience, there are numerous cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals nearby.
In addition to meeting physical needs, we believe in fostering mental wellness among our residents. That is why we offer a mental wellness program designed to promote cognitive abilities and emotional well-being. Engaging scheduled daily activities cater to various interests and preferences.
Golden Age Care strives to create a nurturing environment where seniors can live comfortably while receiving high-quality care. We invite you to join our community where compassionate staff members are dedicated to providing exceptional support at every stage of life.
Golden Age Care (1743) is located at 1743 Spring Street, Racine, WI 53404 in Racine County, Wisconsin
Golden Age Care's comprehensive features are designed to meet the diverse needs of residents with dementia or Alzheimer's, ensuring their safety and enhancing their quality of life. Assistance with dressing and bathing promotes personal dignity while helping residents maintain daily routines. Medication management ensures adherence to prescribed treatments, which is crucial for overall health stability. Meal preparation and service cater to nutritional needs, accommodating specific dietary requirements that can significantly impact cognitive function. Transportation arrangements facilitate access to medical appointments, reducing stress for both residents and families. Regular coordination with healthcare providers helps in monitoring health changes and adapting care plans accordingly. Support for activities of daily living allows residents to engage in meaningful tasks, which fosters independence and self-esteem. The 24-hour supervision provides a secure environment where immediate assistance is available if needed. Programs addressing mental wellness, mild cognitive impairment, and specialized memory care programming offer tailored interventions that stimulate cognitive engagement while also catering to emotional well-being, ultimately creating a holistic approach to memory care that respects the individuality of each resident.
Golden Age Care (1745)
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Comprehensive dementia/memory care with 24-hour supervision, specialized programming, and coordinated medical support in an intimate, fully furnished setting.
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Competitive pricing with semi-private and studio options.
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Small, fully furnished board-and-care with 24/7 supervision and memory care programs.
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Caring staff with engaging activities and quality therapy.
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Caring staff and effective therapy; improvements under new management.
How to Communicate with a Loved One Living with Dementia: 10 Supportive Strategies
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