1745 Spring Street, Racine, WI 53404
For more information about senior living options: (844) 490-3973
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Overall, the collection of experiences paints a hospital system that many patients find to be warm, responsive, and capable, with a strong emphasis on personal care from doctors and nurses. Across numerous reviews, people repeatedly highlight a sense of kindness, attentiveness, and professionalism from frontline staff. The rooms and offices are described as clean and well-maintained, and there is broad praise for how staff interact with each other as well as with patients. The overarching tone favors the medical care itself - doctors, nurses, and the teams around them - while acknowledging that operations and administration can be uneven at times.
Many patients single out the care teams for praise in detail. They describe doctors and nurse practitioners as attentive, patient-centered, and thorough. Specific clinicians are repeatedly named in glowing terms: Dr. Jankovic is called "top notch" and attentive; PA Laurie is described as knowledgeable and helpful; Dr. Stair is appreciated for clear communication in the cath lab and for asking about sedation preferences; Dr. Clearfield is praised for listening, taking concerns seriously, and maintaining a good sense of humor; Dr. Sweet and his team are described as understanding, efficient, and excellent at their craft; and Dr. Denis (the foot doctor) is another clinician who consistently earns positive remarks. Nurse Tiffany, Lauren who assisted with an MRI, and Nicole White NP are cited for their kindness and effectiveness, contributing to a sense of being cared for rather than just treated. Wound care also stands out as a highlight, with Rebekah K. Klussendorf and her team noted for consistent, compassionate care during a challenging recovery from a dog bite.
Patients consistently emphasize the ease and clarity of the clinical interactions themselves. They recount straightforward appointment scheduling, prompt check-ins, and smooth check-outs. When procedures occur - whether imaging like an MRI, an ultrasound, or in-office procedures - patients often describe the experience as well organized, with explanations that help them understand what to expect. One patient specifically notes a positive experience in the cath lab, where sedation levels were discussed openly, and another mentions receiving a well-structured plan for care after a visit with a PA or physician. Recovery from procedures is portrayed as generally smooth, with thanks extended to the teams who guided patients through the process.
Despite this largely positive clinical picture, there are clear, recurring concerns about the administrative and IT sides of the health system. A number of reviews point to frustrating experiences with scheduling, follow-up appointments, and ensuring that the correct tests get completed on time. For example, one patient highlights a missed ultrasound after a major surgery because the support staff failed to schedule it, which disrupted the planned follow-up. Another patient laments a disconnect between MyChart and the Epic system, calling the interface cumbersome, inaccurate at times, and non-functional on a visit where accurate information is critical. These IT and process issues contribute to a sense that, while the clinical care is strong, the backend systems sometimes hinder the patient experience.
There is also a notable undercurrent of frustration toward administration and corporate decisions. Several reviews express discontent with leadership and turnover, and there are explicit criticisms about administrative priorities. One reviewer describes a desire for better alignment with insurers and a sense that administrators prioritize money over patient care. The sentiment is that Ascension, as a broader organization, has not managed its direction well, leading some patients to consider switching to Aurora if labor relations with insurers like UHC do not improve. The tension between strong clinical teams and sometimes-strained administration creates a mixed landscape: patients often still trust their clinicians and care teams while feeling frustrated by systemic issues beyond the exam room.
Navigation within the facilities is another area where some patients see room for improvement. The request for clearer signage and easier wayfinding - particularly for locating the Atrium and other key areas - appears repeatedly. A common thread is the desire to make the facilities more navigable for both older patients and newcomers, reducing the time and confusion that can accompany a complex hospital campus. In this vein, several patients express appreciation for staff who go above and beyond to assist with directions and explanations, reinforcing the message that the personal touch remains a core strength of the practice.
Taken together, the reviews present a nuanced portrait: Ascension is seen by many as a place with outstanding clinical talent and compassionate care, where patients feel heard, respected, and hopeful about their health outcomes. The clinicians themselves are repeatedly described as capable, knowledgeable, and supportive, often taking time to explain diagnoses, discuss options, and tailor plans to individual needs. At the same time, the patient experience is clearly impeded by administrative challenges, IT limitations, and occasional miscommunications that disrupt care continuity. The strongest sentiment is loyalty to the caregivers and the care they provide, tempered by a desire for the system's leadership and processes to better match the high standard set by its clinicians. In short, patients perceive real value in the care delivered, while calling for improvements in scheduling, navigation, and administrative efficiency to ensure that every touchpoint - clinical and administrative - meets that same high standard.
Golden Age Care is an assisted living community located in Racine, WI. With a focus on providing exceptional care and support, our community offers a range of services and amenities to cater to the unique needs of our residents.
Our types of care include board and care home as well as memory care services, ensuring that individuals with varying needs can find the assistance and specialized programming they require.
Residents at Golden Age Care enjoy a comfortable and fully furnished environment, with amenities such as a dining room for communal meals, garden for outdoor relaxation, and Wi-Fi/high-speed internet access for staying connected with loved ones. Housekeeping services are provided to maintain cleanliness and tidiness within the community.
Our dedicated staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that residents receive proper medical attention and medication management. For those requiring specialized care, we offer dementia waivers, hospice waivers, diabetes diets, mental wellness programs, mild cognitive impairment assistance, specialized memory care programming, and special dietary restrictions.
Transportation arrangements are made for medical purposes as well as transportation to doctors' appointments. Our community is conveniently situated near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals.
At Golden Age Care, we strive to provide not only quality care but also an engaging lifestyle for our residents. Scheduled daily activities are offered to promote socialization and enjoyment among our residents.
Overall, Golden Age Care ensures that seniors in Racine have access to comprehensive care services in a warm and inviting environment where their overall well-being is prioritized.
Golden Age Care (1745) is located at 1745 Spring Street, Racine, WI 53404 in Racine County, Wisconsin
Golden Age Care's comprehensive suite of features is designed to address the multifaceted needs of residents with dementia or Alzheimer's disease, enhancing their quality of life and promoting independence. Assistance with dressing and bathing ensures that residents maintain personal hygiene and dignity, while meal preparation and service cater to specific dietary requirements, promoting health and well-being. Medication management eliminates the stress of self-administration, ensuring compliance and monitoring for potential side effects. Transportation arrangements for medical appointments facilitate necessary health care access, supported by coordination with health care providers for seamless communication regarding residents' needs. Activities of daily living assistance encourages residents to engage in meaningful tasks, fostering a sense of accomplishment. The round-the-clock supervision offers peace of mind for families while ensuring safety. Programs focused on mental wellness, mild cognitive impairment, and specialized memory care programming provide targeted support that nurtures cognitive function and emotional stability, creating an environment conducive to cognitive engagement and social interaction. Collectively, these features create a supportive ecosystem that promotes well-being and enhances the overall experience for individuals facing these challenges.
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