2051 Charles Street, Racine, WI 53402
For more information about senior living options: (866) 208-4318
Overall Review of Excel Two
Pros
Tom Cecchini expressed interest in the project.- The on-site meeting demonstrated Tom's engagement with the project.
Cons
He is described as very disorganized and unreliable.- He did not respond for three weeks after the initial meeting.
- He repeatedly asked for more time but failed to provide updates.
- He continually promised a proposal yet did not deliver, delaying the project.
- He attributed delays to being busy and waiting on other bids, which the reviewer sees as excuses.
- The reviewer notes that their time was wasted for over two months.
Review
Excel Two in Racine, WI appears best suited for families that prioritize steady, predictable daily operations and a hands-on on-site management presence. The one credible consumer signal available centers on vendor and project-management reliability rather than care quality or amenity richness. For families where timely decisions, clear timelines, and dependable follow-through from leadership are non-negotiables, this community warrants careful scrutiny. The review paints a portrait of operations risk tied to how promptly and consistently the administration communicates and follows through on commitments, not simply how comfortable the living spaces feel.
Those considering alternatives should be aware of a clear red flag for residents who require rigorous governance around external vendors. If a move involves renovations, major improvements, or any situation where delays can ripple into relocation planning or daily life logistics, seek options with documented processes for vendor vetting, deadline adherence, and transparent status reporting. Families that demand proactive escalation, contractual clarity, and enforceable timelines will likely find Excel Two less reassuring than peers with stronger track records in project management and vendor accountability.
The principal con cited in the available input is disorganization and unreliability in handling a significant vendor bid process. The narrative describes weeks of radio silence, repeated promises with no delivery, and a pattern of delays that stretch for two months or more. This kind of drift undermines confidence not merely in a single project, but in the community’s capacity to coordinate external partners, manage expectations, and protect residents from avoidable disruptions. When leadership signals “we’re waiting on bids” and never lands a firm commitment, the resulting frustration can erode trust and complicate planning for families weighing a move.
In terms of offsetting factors, the absence of explicit positive attributes in the review means the cons carry outsized weight. For Excel Two to offset these weakness signals, concrete strengths would need to be evident in governance practices: rigorous vendor selection, published response times, regular progress updates, and enforceable timelines with accountability for missed milestones. If the community can demonstrate a clear framework, contract terms that include holdbacks, documented project plans, and a transparent escalation ladder for delays, these measures could mitigate concerns. Without them, the reported disorganization becomes a persistent risk rather than an isolated incident.
Practical steps for families evaluating Excel Two now should include a targeted set of questions and verification checks. Ask for the management team’s vendor approval process, including criteria, reference checks, and how bids are tracked from receipt to decision. Request documented timelines for any ongoing or planned projects, plus a commitment to weekly status updates and a dedicated point person. Seek assurances about remedies for delays, such as holdbacks or progress-based payments, and request contact information for current residents who have navigated similar vendor engagements. Reconfirm onsite management presence, maintenance request handling, and how communication is prioritized during emergencies.
In the end, the decision hinges on governance reliability as much as on living spaces or amenities. Excel Two presents a credibility gap around vendor management that could ripple into daily life for residents during any major project or service coordination. For families that prize timely, accountable leadership and strong contract discipline, this community should prompt caution and deeper due diligence. Those who cannot tolerate ambiguous timelines or uneven communication should confidently compare other Racine options with verifiable vendor-management practices and proven responsiveness, and pursue the alternatives that offer firmer assurances before committing.
4 resident community capacity
Assisted Living
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
General Mitchell International (15 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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