Legacy Assisted Living in Pewaukee, WI

N26 W26511 College Avenue, Pewaukee, WI 53072

For more information about senior living options: (844) 490-3973

4 from 37 reviews
5 stars
23
4 stars
4
3 stars
3
2 stars
0
1 stars
7

Assisted Living Memory Care

Overall Review of Legacy Assisted Living

Pros

  • pro The Legacy is a wonderful assisted living home.
  • pro Tracy and her team of caregivers exceed expectations, caring for residents with attentiveness, respect, and a genuine sense of family.
  • pro The staff Jasmine, Crystal, and Taumaria are extremely helpful, caring, and understanding, helping residents feel comfortable.
  • pro Nick the maintenance staff is consistently there for residents and other residents' needs.
  • pro The Legacy staff treat residents like family and create a warm, welcoming environment.
  • pro The Executive Director Tracy is accommodating and incredibly helpful.
  • pro The facility is welcoming, clean, and well-maintained, with tasty meals and engaging activities.
  • pro The community is described as charming, with staff who care deeply and listen to concerns in a timely manner.

Cons

  • pro One reviewer stated the facility was "Not good!!" overall.
  • pro A reviewer said they would not recommend The Legacy, criticizing poor communication and the director's lack of empathy.
  • pro A reviewer alleged that residents were drugged to sleep if they made too much noise.
  • pro Ashley, the director, was described as not caring or compassionate and unfit for the role.
  • pro A reviewer recounted dehydration and dried feces found on a resident, indicating poor care.
  • pro During COVID, the facility allegedly isolated residents for 14 days without proper testing, and there was a COVID outbreak.
  • pro The couple suite was criticized as too small and lacking a closet, with private-pay residents potentially treated differently.

Review

Legacy Assisted Living in Pewaukee is best suited for families seeking a small, home-like setting where staff ownership of resident well-being and a genuinely welcoming culture are prioritized. The community earns its keep through relationships: caregivers who feel like part of the family, an executive team that stays closely connected to residents, and an atmosphere where residents appear valued rather than processed. Families that want ongoing, personalized attention - care plans discussed in detail, staff who know individual preferences, and daily interactions that feel warm and sincere - will find Legacy aligns with those expectations. The setting itself reinforces this, with clean, well-kept common areas, inviting dining spaces, and a rhythm of activities that keeps residents mentally and socially engaged. In short, this is a fit for those who prize human connection and a comforting, homelike routine.

Those weighing alternatives should note that Legacy is not the obvious match for every situation. Prospective buyers with high medical acuity or memory-care needs that demand highly specialized, tightly controlled protocols may want to compare options with larger, more clinical environments. Several families have raised questions about communication consistency and the cadence of assessments during transitions, and a few past reviews describe periods when leadership turnover tempered the responsiveness families expect. Pricing transparency and what is included versus charged separately also surface in some discussions, so teams should consider facilities known for fixed, straightforward pricing if that clarity is a priority. For memory-care purists or families anxious about long-term cost stability, alternatives with more rigid structures could feel more predictable.

The strongest positives center on the people who animate Legacy. Executive leadership and frontline staff consistently earn praise for genuine care, with residents described as treated like family and care plans that adapt to changing needs. The atmosphere is described as collaborative and respectful, with staff members such as nurses, care aides, and maintenance all contributing to a sense of security and belonging. The activities program is a standout feature - from lively events that draw residents into shared experiences to knowledgeable activity directors who tailor engagement to individual interests. Dining is portrayed as thoughtful and flavorful, and the facility's cleanliness and welcoming environment help families feel confident that a loved one is in a well-cared-for setting. These strengths provide a solid counterbalance to the inevitable wrinkles of any senior-care operation.

On the downside, a portion of the feedback expresses concerns that cannot be ignored. Some reviews recount past frustration around communication gaps, assessment delays, or leadership missteps, including critiques of director responsiveness and inconsistencies during transitions. There are also seriously troubling anecdotes about room configurations and family financial considerations that allegedly led to uncomfortable housing changes, along with claims of inadequate attention to basic care logistics and nutritional planning. A few reviewers describe dramatic declines in care quality, including allegations of dehydration, hygiene lapses, and even care that felt impersonal or unsafe. While these accounts are not universal, they underscore the reality that leadership stability, clear policies, and tight QA processes are essential in maintaining trust over time.

Still, the core pros do a meaningful job of offsetting many of the cons when current leadership is engaged and the care teams stay cohesive. The improvement trajectory noted by several families - especially after leadership changes - suggests Legacy can recalibrate quickly and regain its footing. The combination of a genuine sense of community, strong family involvement, and practical, compassionate care can make the difference for many residents and their families, particularly when paired with transparent communication and responsive problem-solving. The new or consistently present leaders who walk floors, join activities, and collaborate with families help convert risk into managed expectations, and the overall environment remains one where residents often feel valued and at home.

For families navigating a decision, Legacy offers a clear value proposition if the priorities are warmth, personalized attention, and a community that feels like a small, caring neighborhood. It is reasonable to favor it for those who want a strong, hands-on staff culture and a living environment that prioritizes resident dignity and daily engagement. It is prudent to pause and compare with alternative communities if medical oversight, strict memory-care protocols, or transparent, fixed pricing are non-negotiables. Prospective movers should arrange a thorough, in-person tour with a focus on meeting the executive director and direct-care team, request a current activity calendar, scrutinize the monthly fee inclusions, and review a recent care plan for a resident with similar needs. In the end, Legacy stands as a thoughtful, capable choice for families who value heart, continuity, and a home-like approach to assisted living, while recognizing that ongoing diligence is essential to ensure consistency aligns with expectations over time.

Features

Housing

  • 32 resident community capacity 32 resident community capacity
  • Studio apartments Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Security gate Security gateSecurity gates provide an added layer of protection and peace of mind for seniors living in a community. They help prevent unauthorized entry, deter potential intruders, and create a sense of security for residents. This extra security measure can make seniors feel safe and secure in their living environment.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • TV room TV roomTV rooms are important for seniors in senior living communities because they provide a space for social interaction, entertainment, and relaxation. Watching TV can help reduce feelings of loneliness and boredom, and create a sense of community among residents. Additionally, TV rooms offer a break from daily routines and can be a source of comfort and familiarity for seniors.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • General Mitchell International (21 miles away) General Mitchell International (21 miles away)
  • Transportation & parking Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities off-site Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Legacy Assisted Living in Pewaukee, WI is a premier senior living community that specializes in Memory Care. Our residents receive the highest level of care and support in a comfortable and nurturing environment.

Our community offers a wide range of amenities to enhance the quality of life for our residents. They can enjoy a visit to our beauty salon to pamper themselves or relax in our TV room and catch up on their favorite shows with cable or satellite TV. Our fully furnished apartments provide a cozy and welcoming space for our residents to call home.

A delicious dining experience awaits our residents in our elegant dining room where they can savor restaurant-style meals prepared by our expert culinary team. With special dietary restrictions taken into consideration, we ensure that each meal is both nutritious and enjoyable.

We understand the importance of staying connected, which is why we provide Wi-Fi/high-speed internet throughout the community. Our small library offers a tranquil space for reading and quiet reflection, while the garden provides a picturesque outdoor space for relaxation and enjoying nature.

At Legacy Assisted Living, we prioritize the well-being of our residents. With 24-hour supervision, medication management, and assistance with activities of daily living such as bathing and dressing, our dedicated staff ensures that each resident's needs are met with compassion and professionalism.

We also offer specialized memory care programming for those experiencing mild cognitive impairment or who require memory support. Our mental wellness program focuses on promoting cognitive health through engaging activities designed specifically for memory care residents.

In addition to providing exceptional care services, we also offer an array of social activities to keep our residents active and engaged. From community-sponsored activities to resident-run events, there is always something fun happening at Legacy Assisted Living.

Located in Pewaukee, WI, our community is conveniently situated near several amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. Our move-in coordination services make transitioning into our community seamless and stress-free.

At Legacy Assisted Living, we are committed to providing a safe, comfortable, and vibrant environment where our residents can thrive and enjoy their golden years.

Nearby Places of Interest

Restaurants

  • 5 O'Clock Club (0.4 miles)
  • Artisan 179 (1.3 miles)
  • Doc's Dry Dock (1.5 miles)
  • McDonald's (1.8 miles)
  • Wendy's (1.9 miles)
  • McDonald's (1.9 miles)
  • Arby's (1.9 miles)

Pharmacies

  • CVS Pharmacy (1.9 miles)
  • Walgreens (2.1 miles)
  • Express Scripts (2.5 miles)
  • Walgreens (2.6 miles)
  • Walmart Pharmacy (2.8 miles)
  • Walgreens (3.3 miles)
  • Walgreens (4.2 miles)

Physicians

  • Orthopaedic Associates Wisconsin (2.1 miles)
  • Wheaton Franciscan Medical GRP (2.3 miles)
  • ProHealth Care Building (2.6 miles)
  • Moreland Ear Nose & Throat (3.5 miles)
  • Sanicola Shawn M DPM (4.5 miles)
  • Froedtert Sussex Health Center (4.9 miles)
  • Prohealth Care Medical Center (5 miles)

Parks

  • Lake Park Park (2.9 miles)
  • Wagner Park (3.3 miles)
  • Waukesha Parks Rec & Forestry (3.3 miles)
  • Glacier Cone Park (4 miles)
  • Fox Brook Park (5.4 miles)
  • Kettle Moraine State Forest - Lapham Peak Unit (6.6 miles)
  • Cushing Memorial State Park (7.1 miles)

Cafes

  • Starbucks (3.4 miles)
  • Mama D's Coffee (4.7 miles)
  • Panera Bread (4.8 miles)
  • Starbucks (4.9 miles)
  • Panera Bread (5.5 miles)
  • Black Canyon Coffee (6.2 miles)
  • Starbucks (6.6 miles)

Hospitals

  • Waukesha Memorial Hospital (4.2 miles)
  • Waukesha Memorial Hospital (4.5 miles)

Places of Worship

  • First Congregational Church (4.7 miles)
  • Riverglen Christian Church (7 miles)

Theaters

  • Hillside Cinema Delafield, Wi (5 miles)
  • Silverspot Cinema - The Corners of Brookfield (6.1 miles)

Frequently Asked Questions

What floor plans and room types does Legacy Assisted Living offer?
Where is Legacy Assisted Living?
Does Legacy Assisted Living provide care for residents with dementia or Alzheimer's disease?

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Related Resources

  • active senior livingVibrant Senior Living: A Comprehensive Guide for Active Older Adults

    Vibrant Senior Living emphasizes active senior living communities that promote independence and engagement through diverse amenities and activities, fostering wellness and social interaction among older adults. These communities range from independent to assisted living, with a focus on personal growth, family involvement, financial planning, and leveraging technology to enhance residents' experiences.

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