Legacy Assisted Living

Pros

• The staff at Legacy Assisted Living are described as professional, caring, and genuine, consistently providing attentive care to residents' needs.
• Legacy Assisted Living is praised for its beautiful and modern facilities, which are well-maintained and offer a quiet, private environment.
• The community is family-focused, with management responsive to concerns and dedicated to addressing issues in a timely manner.
• Residents enjoy numerous amenities such as communal areas, activities designed to stimulate mental acuity, and a nice dining room that allows private gatherings.
• Overall, the reviews highlight the outstanding teamwork and dedication of caregivers who demonstrate passion in their roles.

Cons

• The communication regarding the assessment process was disappointing, and it felt like they were making it difficult to get timely information.
• Some negative reviews raised red flags about the facility's management and operations.
• Essential items like adult diapers and personal care products were not adequately provided without additional costs, leading to health hazards for residents.
• Nutritional support was lacking, with limited meal options that did not cater to residents' dietary needs or preferences.
• There were concerns about unaddressed issues in resident care, particularly relating to skin care and nutrition.
• Staff encouragement for healthy eating habits seemed insufficient, as residents were allowed to subsist on high-sugar snacks instead of balanced meals.

Review

Legacy Assisted Living has garnered a mixed but generally positive response from visitors and residents. During a recent tour, one family expressed their admiration for the facility's cleanliness, professionalism of staff, and various amenities. They appreciated the presence of communal spaces such as a laundry room, cable TV options, and a nice dining room where families could reserve private dining experiences—something not commonly seen in other assisted living communities. However, the family found the 1-bedroom units to be smaller than expected despite their overall appeal. Additionally, while initial impressions were favorable due to the staff's demeanor and facility organization, lingering concerns regarding communication surfaced after their visit.

Despite an initially positive experience with the director of Legacy Assisted Living, one family's enthusiasm dampened when they faced challenges in communication regarding assessment for their brother-in-law. After expressing their concerns about negative reviews they had encountered prior to visiting, they were promised follow-up calls that ultimately never materialized. This led to feelings of disappointment as they attempted to navigate the process without sufficient guidance or timely responses from management. What began as a hopeful prospect turned into frustration as it appeared that effective communication was not prioritized.

On a brighter note, several reviewers praised Legacy Assisted Living for its family-focused culture and genuine staff who prioritize resident care. Many highlighted that team members were attentive and dedicated to addressing residents' needs efficiently. The community was described as modern with ample opportunity for activities designed to maintain mental acuity among residents. Some reviewers felt strongly about leaving positive feedback since they believed critical opinions often overshadowed genuine insights about the quality of care given at facilities like Legacy.

However, some visitors noted significant drawbacks during their assessments of Legacy’s services. While many aspects of care appeared satisfactory on the surface, deeper issues emerged regarding essential supplies that families had to provide separately. Instances were reported where vital items such as adult diapers and personal care products like lotion or shampoo ran low or were unavailable unless purchased by family members at additional costs. Such lapses in supply could potentially lead to health hazards if not addressed promptly by management.

Nutritional support within the facility also came under scrutiny during visits. Reviewers observed inadequate meal options tailored specifically for individual dietary needs—that left some residents opting out of meals altogether in favor of desserts instead. One visitor recounted an encounter where their friend could neither eat fish nor cheese but was still served those items without consideration for alternatives that would better suit her preferences or dietary restrictions—a concerning oversight given dietary needs are essential in assisted living settings.

In contrast to these criticisms, there were encouraging reports about individual experiences at Legacy Assisted Living from families whose loved ones have recently moved into the facility's memory care program. Many expressed relief over seeing adequate staffing levels and attentiveness toward medication management—key factors contributing to resident well-being across assisted living environments today. With adequate ongoing support in place thus far following her move-in date, families remained optimistic about monitoring future outcomes related to overall resident satisfaction and quality of life within this community.

Overall, while reviewers painted a picture showcasing both commendable aspects and areas requiring improvement at Legacy Assisted Living—from availability of vital supplies down through nutritional planning—the consistent theme emphasized by multiple parties indicates that fostering effective communication remains crucial in enhancing relationships with families considering residency at this establishment.

Restaurants

• 5 O'Clock Club (0.4 miles)
• Artisan 179 (1.3 miles)
• Doc's Dry Dock (1.5 miles)
• McDonald's (1.8 miles)
• Wendy's (1.9 miles)
• McDonald's (1.9 miles)
• Arby's (1.9 miles)

Pharmacies

• CVS Pharmacy (1.9 miles)
• Walgreens (2.1 miles)
• Express Scripts (2.5 miles)
• Walgreens (2.6 miles)
• Walmart Pharmacy (2.8 miles)
• Walgreens (3.3 miles)
• Walgreens (4.2 miles)

Physicians

• Orthopaedic Associates Wisconsin (2.1 miles)
• Wheaton Franciscan Medical GRP (2.3 miles)
• ProHealth Care Building (2.6 miles)
• Moreland Ear Nose & Throat (3.5 miles)
• Sanicola Shawn M DPM (4.5 miles)
• Froedtert Sussex Health Center (4.9 miles)
• Prohealth Care Medical Center (5 miles)

Parks

• Lake Park Park (2.9 miles)
• Wagner Park (3.3 miles)
• Waukesha Parks Rec & Forestry (3.3 miles)
• Glacier Cone Park (4 miles)
• Fox Brook Park (5.4 miles)
• Kettle Moraine State Forest - Lapham Peak Unit (6.6 miles)
• Cushing Memorial State Park (7.1 miles)

Cafes

• Starbucks (3.4 miles)
• Mama D's Coffee (4.7 miles)
• Panera Bread (4.8 miles)
• Starbucks (4.9 miles)
• Panera Bread (5.5 miles)
• Black Canyon Coffee (6.2 miles)
• Starbucks (6.6 miles)

Hospitals

• Waukesha Memorial Hospital (4.2 miles)
• Waukesha Memorial Hospital (4.5 miles)

Places of Worship

• First Congregational Church (4.7 miles)
• Riverglen Christian Church (7 miles)

Theaters

• Hillside Cinema Delafield, Wi (5 miles)
• Silverspot Cinema - The Corners of Brookfield (6.1 miles)