Woodland Care Cbrf
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W4266 County Highway X, Owen, WI 54460
For more information about senior living options: (844) 490-3973
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The staff are loving and caring toward residents and treat them like family. Residents are kept busy with a wide range of activities, events, and outings. The facility is meticulously clean and well maintained. Rehab and nursing staff go above and beyond to ensure residents are comfortable and safe. The food smells appetizing and is well-regarded by visitors. Physical therapy has been great, with therapists who are confident, knowledgeable, and compassionate. The facility is nice, and most staff are great; overall it comes highly recommended for rehab or nursing home care.
The eavesdropping staff called the resident's guardian and falsely claimed the family wanted to move him out. Social workers avoid phone calls and never update the family, leaving relatives out of the care plan. A nurse spoke to a family member in a rude, condescending way and refused to help. Administration and billing are unresponsive, causing week-long delays in physical therapy. The physical therapy department's equipment is outdated or unavailable. Front desk and nursing staff are terrible, rude, and insensitive; families are advised not to trust them with loved ones. The facility is perceived as unsafe for employees due to violent residents and a disregard for staff safety. Residents receive barely any food and too few meaningful activities, leading to depression and loneliness. Don't send your elderly loved ones here.The facility is described by many who have interacted with it as a place where staff genuinely show love and care. Several reviews praise the caregivers for treating residents like family, keeping them actively engaged with a steady stream of activities, events, and outings, and maintaining a clean, welcoming environment. In particular, the rehabilitation and nursing teams are repeatedly called out for their competence and compassion, with one reviewer noting that the rehab and nursing staff "went above and beyond to make sure my mom was comfortable and felt safe," and another describing the direct care staff as excellent. The physical space and upkeep also get praise from some families, who say the building is meticulously clean and well maintained, and they appreciate the overall atmosphere that feels welcoming and supportive.
However, beneath these positive impressions lies a heavy strand of frustration and fear about administration, guardianship politics, and what some families see as a pattern of miscommunication and privacy breaches. A recurring grievance centers on the administration and guardian dynamics: eavesdropping staff allegedly call guardians to report intentions to move a resident, with one account insisting this accusation is false but still harming the family's access to guardianship. Several reviews describe guardianship as a barrier rather than a safeguard, with guardians and families feeling sidelined by a system that won't let them participate fully. Social workers are frequently criticized for not returning calls or including families in important conversations, leaving loved ones in the dark about their relative's care or status. In some cases, families say they have to beg for basic information, while guardianship actions are described as being influenced or amplified by facility staff.
There are particularly pointed complaints about 3 East, where multiple families report poor communication and privacy concerns. One brother's experience highlights an ongoing pattern: calls to the facility go unanswered, and the family is not informed that the resident should call them back; in addition, the resident's conversations are reportedly overheard because the resident is hard of hearing and the staff leave the speaker on. The reviewer explicitly connects this to broader privacy concerns, explaining that staff listening in on conversations has led to at least one instance where information was relayed to a guardian. Another troubling thread involves the time when the resident complained of a painful tooth, and it took a concerted effort involving an ombudsman before a dentist could be seen. The account suggests that staffing shortages and procedural delays impeded timely care, and a friend who is a nurse offered to help, underscoring the sense that the facility is sometimes able to mobilize quickly only when external advocates push.
The guardian-related anxieties extend beyond one resident. A reviewer recounts a situation where a nurse tried to deescalate a scene by insisting there was no one else to handle it, and another person is bold about not recommending the facility after a rude exchange at the nurse's station when signing out a father. This anecdote is paired with broader criticisms about administrative inflexibility and a perceived lack of respect toward families during routine interactions, such as being told to call before visiting or being treated as an inconvenient intrusion rather than partners in care. Some reviewers express disbelief at how the facility handles simple tasks, like arranging for a family member to leave for the day or coordinating transportation for medical appointments, painting a picture of an environment where the frontline caregivers are capable and caring, but the system above them feels strained and unresponsive.
The reviews also diverge on safety and staff conduct, with a subset warning of unsafe conditions and a pervasive sense of disrespect that can color the entire experience. Several accounts claim that some members of the staff - particularly at the front desk and in nursing - can come across as rude or dismissive, and a few reviews describe a climate where resident safety is compromised by poor coordination, prioritization issues, or conflicts among staff. One reviewer even notes that the facility has recently started admitting residents who are more violent or volatile, which is framed as placing additional pressure on staff safety and raising concerns about the working environment. These pieces contribute to a fear that the very people meant to safeguard residents may sometimes be overwhelmed or blinkered by administrative demands.
Amid the chorus of criticisms, there are still voices of appreciation that acknowledge the good that exists within the facility. Some reviewers praise the rehabilitation team for their skill and empathy, especially in physical therapy, where comments like "PT has been great! Love their confidence, knowledge, and compassion while recovering from an injury" recur. A handful of families feel that direct care providers - nurses, CNAs, and cleaners - are largely excellent, and that the core care of residents is well executed. There are also mentions of positive experiences on other floors or wings, where residents' physical and emotional needs are tended to with warmth, and where the environment remains clean and comfortable. In sum, the place seems to be a confluence of dedicated care on one hand and systemic friction on the other, producing a spectrum of experiences that range from deeply reassuring to profoundly frustrating.
Taken together, the reviews paint a complex portrait of a facility that can deliver compassionate, capable care in the hands-on moments of daily life - especially in rehabilitation and direct caregiving - while simultaneously struggling with communication, privacy, and administrative responsiveness. Families consistently point to the human strengths of the frontline staff and the importance of ongoing, meaningful involvement in care decisions, yet they also emphasize the need for better coordination, faster and clearer communication from social workers and administrators, and a more respectful, transparent approach to guardianship and family interactions. For anyone considering this facility, the message is clear: expect high-quality hands-on care and a warm, home-like environment in many respects, but be prepared to advocate vigorously for consistent updates, privacy, and administrative responsiveness to truly feel supported in the care journey.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Woodland Care CBRF in Owen, WI is a warm and inviting assisted living community that offers a range of care services to meet the unique needs of each resident. With a focus on providing personalized assistance, our dedicated staff is committed to ensuring the comfort and well-being of all individuals who call Woodland Care home.
Our community offers both board and care home options as well as skilled nursing facility services, allowing residents to receive the level of care that best suits their needs. Residents will find our fully furnished accommodations comfortable and inviting, with each room designed to provide a sense of home. Our housekeeping services ensure that living spaces are always clean and tidy.
At Woodland Care, we understand the importance of maintaining an active lifestyle. Residents can enjoy daily activities that cater to their interests and preferences, enhancing their overall well-being. From scheduled activities to outings and trips, there is always something engaging happening for everyone to participate in.
Nutrition plays a crucial role in the health and happiness of our residents. Our dining room serves delicious meals prepared by our experienced chefs, taking into consideration any special dietary restrictions or diabetes-specific diets. This ensures that each resident receives balanced nutrition tailored to their individual needs.
Transportation arrangements are available for medical appointments, enabling residents to access the healthcare they require conveniently. In addition, we have excellent connectivity with nearby amenities such as cafes, pharmacies, restaurants, transportation options, and places of worship – making it easy for residents to maintain an active social life within the community.
At Woodland Care CBRF in Owen, WI, we strive to create a welcoming environment where residents feel safe, supported, and cared for. Whether it's assistance with daily tasks like bathing and dressing or coordination with healthcare providers – our compassionate team is here every step of the way.
Woodland Care Cbrf is located at W4266 County Highway X, Owen, WI 54460 in Taylor County, Wisconsin
Woodland Care Cbrf on seniors.fyi includes 3 photos including images showing dining, interior, windows, rehabilitation, and more.
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