2149 Abbey Road, Onalaska, WI 54650
For more information about senior living options: (844) 490-3973
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The Abbey offers a supportive and friendly community. The staff is professional, friendly, and quick to communicate. The amenities are top-notch and the buildings are consistently clean. The location feels safe and is near restaurants and shopping without being in a busy area. Tenants are friendly, and there is a great culture of people and pets. The pool, hot tub, and theater provide enjoyable amenities year-round. Maintenance is friendly, helpful, and takes time to explain what they are doing. The Abbey is secure, pet-friendly, and the staff genuinely cares about tenants, going above and beyond. Madisyn is outstanding during move-in, helping ensure a seamless transition. Jeremiah and Emma are exemplary ambassadors for The Abbey. The apartments are updated, modern, well-maintained, and aesthetically pleasing. The property offers convenient features like an underground garage and a 24-hour gym.
There was not enough parking for the 2,117 spaces. One reviewer described the management as money-hungry. Residents were charged a $250 marketing fee to fill the apartment despite a waitlist. Residents were charged a $300 cleaning fee. They were charged about $70 for broken blinds that were noted as broken at move-in. They faced a $175 fee for a minor paint issue after being told the provided paint could be painted over. Management refused to provide receipts for maintenance charges at move-out.The Abbey Apartments in Onalaska emerge in these reviews as a remarkably welcoming and well-managed community. Tenants consistently describe a supportive, friendly atmosphere where staff are professional, communicative, and genuinely invested in the well-being of residents. The property is praised for its clean, well-kept buildings and top-notch amenities, with a sense of safety and a pleasant balance between being close to restaurants and shopping without feeling overwhelmed by a busy corridor. Across multiple voices, there's a strong sense that The Abbey is more than just a place to live - it's a community where people and even their pets feel at home.
Long-tenured residents highlight the value and satisfaction that come with living there. One reviewer mentions four years in residence and notes that the Abbey's rent isn't dramatically higher than comparable complexes in the area, especially when weighed against the breadth of amenities on offer. The presence of a pool and hot tub is repeatedly cited as a real plus, ideas that resonate strongly on hot summer days and chilly winter nights alike. For sports fans, the on-site theater where you can watch major events like the Packers games or the Masters adds a distinctive lifestyle perk that goes beyond standard apartment conveniences.
A recurring thread across the feedback is the staff's accessibility and helpfulness. Residents describe the office team and maintenance crew as easy to work with, proactive, and quick to address issues. Several testimonials specifically commend maintenance professionals for going beyond the basics - taking the time to walk residents through what they're doing and ensuring tasks are completed to a high standard. In particular, employees like Jeremiah in maintenance, Emma in housekeeping, Madisyn during move-ins, and Bailey - along with other staff members - are highlighted as exemplary ambassadors for The Abbey. The sentiment is that the property truly earns its reputation through attentive service, clear communication, and a willingness to go the extra mile.
Security, pet-friendliness, and an emphasis on community life also stand out as core strengths. Reviewers repeatedly mention a sense of security and a culture that is welcoming to both residents and their pets. The Abbey is described as a place where common areas are kept clean and inviting, decor sees thoughtful updates, and social activities help residents connect. The management's attention to detail - whether it's timely snow and ice removal, lawn care and seasonal planting, or well-maintained sidewalks - contributes to an overall impression of a well-run, cared-for property that prioritizes a high standard of living.
Amenities play a central role in the Abbey experience. Reviewers frequently call out the "underground garage" for winter convenience, the well-equipped gym, the movie theater, and the overall modern, updated feel of the apartments themselves. The blend of practical features with leisure options - like the theater and cinema-style experiences - supports a lifestyle where residents can work, unwind, and socialize without leaving the property. Guests also note smaller, thoughtful touches, such as special events and activities (for instance, Christmas wrapping stations in community rooms) that foster a sense of community beyond routine maintenance and rent concerns.
People who have lived at The Abbey for several years paint a vivid picture of a place that truly invests in its residents. One account describes a smooth transition after moving from a longtime home, highlighting how the staff's professionalism and the property's attention to upkeep helped ease the move. Another review emphasizes how the apartments are spacious, well-appointed, and accompanied by amenities that make daily life more enjoyable. The consistent thread is a belief that The Abbey is not just about renting a space but about inhabiting a thoughtfully designed environment where management and maintenance teams take pride in the property and in the tenant experience.
Yet, no complex is without its friction, and one detailed review offers a cautionary counterpoint that merits attention. After a short-term lease, a resident recounts being charged several end-of-lease fees - the marketing fee, a cleaning fee, and a charge for allegedly damaged blinds and repainting the closet. The reviewer contends that some of these charges were not fully aligned with the condition at move-out or supported by receipts, and that the process to resolve the disputes was unsatisfactory. The experience culminates in a sense of disappointment and a feeling that a previously positive relationship with management had soured, turning what could have been a clean, straightforward exit into a sour goodbye.
Overall, The Abbey Apartments seem to offer a compelling package for renters seeking a vibrant, neighborly community with strong staff support, excellent amenities, and a secure, pet-friendly environment. The combination of responsive maintenance, engaging social opportunities, well-maintained facilities, and a location that balances accessibility with a quieter, more relaxed setting contributes to consistently positive impressions. While one resident's experience with end-of-lease charges provides a reminder to prospective tenants to review lease terms carefully and keep documentation, the broad consensus across the reviews is that The Abbey provides a high-quality living experience that is worth considering for anyone seeking a long-term, community-oriented home in Onalaska.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
La Crosse Municipal (3 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Holtan House Residential Services in Onalaska, WI is a welcoming and well-equipped assisted living community. Our residents enjoy a comfortable and fully furnished environment with access to various amenities that enhance their quality of life.
Our dining room offers delicious and nutritious meals tailored to meet special dietary restrictions. We understand the importance of having a balanced diet for our residents' overall health and well-being.
At Holtan House, we prioritize the care and assistance needed for activities of daily living. Our highly trained staff provides support with bathing, dressing, transfers, and medication management. We also coordinate with healthcare providers to ensure our residents receive proper medical attention.
To promote an active lifestyle, we offer a range of scheduled daily activities for our residents to participate in. These activities provide mental stimulation, physical exercise, and opportunities for socialization within our community.
The convenience of our location is a notable feature of Holtan House. With four cafes, two parks, eleven pharmacies, fifteen physicians' offices, twenty-nine restaurants, four places of worship nearby, our residents have easy access to necessary services and the opportunity to engage in their preferred recreational activities.
We understand the importance of maintaining personal connections outside the community as well. Transportation arrangements are available for medical appointments and visits to doctors' offices.
Whether enjoying the tranquility of our garden or accessing Wi-Fi/high-speed internet services in our outdoor space or individual rooms, Holtan House ensures that residents have access to modern amenities that enhance their comfort and connectedness.
At Holtan House Residential Services in Onalaska, WI, we strive to create an inclusive community where individuals can age gracefully while receiving personalized care tailored to their specific needs.
Holtan House Residential Services is located at 2149 Abbey Road, Onalaska, WI 54650 in La Crosse County, Wisconsin
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