Information last verified:
2147 Abbey Road, Onalaska, WI 54650
For more information about senior living options: (844) 490-3973
The Abbey offers a supportive and friendly community. The staff are professional, friendly, and quick to communicate. The amenities are top-notch and the buildings stay clean. The location feels safe and conveniently near dining and shopping. The community includes friendly tenants and a welcoming culture for people and pets. The pool, hot tub, theater, and gym create a comprehensive living experience. The staff consistently goes above and beyond to help and resolve issues promptly. The Abbey is highly recommended by its residents.
They felt there wasn’t enough parking for the complex’s 2,117 parking spaces. They were charged move-out fees, including a $250 marketing fee and a $300 cleaning fee. They were billed about $70 for broken blinds that had been noted at move-in. They claim the office management refused to provide receipts and would not negotiate the charges. They felt the end-of-lease process was handled unfairly, turning a bittersweet goodbye into a sour one. They believed the $175 mispaint fee for minor closet issues was excessive for an honest mistake.Holtan House 2 in Onalaska is best suited for active seniors who want a refined, service-driven living environment with strong social ties, dependable staff, and a robust set of amenities. The community appears to reward residents who value a supportive, neighborly atmosphere where staff are professional and quick to respond, and where maintenance issues are handled promptly and with clear communication. It is a good fit for those who enjoy a location that feels secure and convenient to restaurants, shopping, and daily errands, all within a pet-friendly setting. Those seeking a stark, sparsely staffed building with minimal programming or a stricter, quieter lifestyle may find this environment too bustling and resource-rich.
Nevertheless, there are circumstances where alternatives deserve consideration. While the overall tone of reviews leans highly positive, a handful of concerns surface in the mix: a perception of potentially opaque or variable charges at move-out, and a note that parking can feel tight for the size of the property. Prospective residents who must pin down predictable, straightforward pricing or who require guaranteed, ample parking may want to compare lease terms, parking allocations, and fee schedules side by side with other area options. In short, the best-fit profile excludes those who cannot tolerate occasional billing questions or who need ironclad parking certainty.
On balance, the key pros in this ecosystem offset the most salient drawbacks. The strongest drivers are staff responsiveness and a genuine culture of care, which translate into easy communication, fast maintenance attention, and help with daily needs. The array of amenities, well-maintained common spaces, social opportunities, and reliable access to recreation and fitness facilities, creates a compelling value proposition for residents who want an active, engaged living environment. The security, cleanliness, and pet-friendly policies further reinforce a sense of comfort and belonging that is hard to match in simpler, non-amenitized settings.
That said, the adverse experiences described in the reviews warrant careful scrutiny. A notable negative profile centers on move-out charges and fee disputes, including marketing fees, cleaning charges, and, in some cases, disputed painting costs. Another point of friction involves parking, where at least one review flagged insufficient parking for the scale of the community. These concerns do not negate the strong positives, but they do highlight the need for transparent, written fee policies and a clear, documented walk-through at move-in and move-out. For families, this means insisting on a detailed, itemized fee schedule and keeping all communications in writing to prevent surprises.
When evaluating Holtan House 2, the practical takeaway is to anchor the decision in clarity of cost and parking, without compromising the experiential benefits. If a resident cherishes a vibrant social calendar, easy access to amenities like a pool, theater, gym, and communal gatherings, and a care-forward staff, this community warrants serious consideration. The experiences shared suggest a living environment where maintenance, decor, and common-area upkeep are consistently prioritized, contributing to a sense of pride and stability that can be invaluable for aging in place. The overarching message is that value is highest where service, safety, and community are consistently delivered, with costs transparently explained up front.
For families making a final call, the action steps are straightforward. Schedule a thorough tour with questions about parking allocations, guest policies, and the exact terms of any move-in or move-out charges. Request a copy of the current fee schedule and a sample lease that itemizes every potential charge, then verify how disputes are resolved and what recourse exists if an amount is disputed. Speak with current residents about their experiences with staff responsiveness and social programming to gauge consistency beyond the promotional materials. This due diligence will determine whether Holtan House 2 delivers the predictable value and the high-touch experience that its strongest reviews promise.
In the end, Holtan House 2 stands out as a top option for residents who want a lively, amenity-rich, service-oriented living environment in Onalaska. It is particularly well-suited for those who prize proactive management, a welcoming community, and dependable maintenance, paired with strong security and pet-friendly policies. It is less ideal for those who require absolute fee predictability or guaranteed parking, or who prefer a more reserved, low-traffic setting with minimal programming. For families seeking a balance of comfort, activity, and care, this community offers a compelling, practical path to aging in place with high satisfaction potential, provided the lease terms and fees are laid out clearly and understood upfront.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
La Crosse Municipal (3 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Holtan House 2 in Onalaska, WI is a fully furnished assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community features a spacious dining room where residents can enjoy delicious meals prepared by our staff. Special dietary restrictions are also accommodated to meet individual needs. Additionally, housekeeping services are provided to maintain a clean and organized living environment.
Residents can take advantage of the beautiful garden and outdoor space for relaxation or engaging in outdoor activities. For connectivity, telephone and Wi-Fi/high-speed internet services are available throughout the premises.
Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. They also coordinate with health care providers to ensure that residents receive the necessary medical attention. Medication management is offered to ensure proper administration and adherence to medication regimens.
To enhance the social lives of our residents, scheduled daily activities are organized for their enjoyment. Transportation arrangement for medical appointments is provided for convenience.
Holtan House 2 boasts a convenient location with several amenities nearby. There are four cafes, two parks, eleven pharmacies, fifteen physicians' offices, twenty-nine restaurants, four places of worship, and four hospitals within close proximity.
At Holtan House 2 in Onalaska, WI, we strive to create a comfortable and supportive environment where residents can thrive while receiving personalized care and enjoying an active lifestyle.
Holtan House 2 is located at 2147 Abbey Road, Onalaska, WI 54650 in La Crosse County, Wisconsin
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