Holtan House 2

2147 Abbey Road, Onalaska, WI 54650

For more information about senior living options: (844) 490-3973

4.5 from 24 reviews
5 stars
20
4 stars
1
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1
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2

Assisted Living

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    Overall Review of Holtan House 2

    Pros

    • pro The Abbey provides a supportive and friendly community with a great culture of residents and pets.
    • pro The staff are professional, friendly, and quick to communicate.
    • pro The amenities are top-notch, and the apartments are updated, modern, and well-maintained.
    • pro The buildings are clean and well-kept, with thoughtful maintenance and decor.
    • pro The location feels safe and is convenient to restaurants and shopping without being in a busy area.
    • pro The pool, hot tub, theater, gym, and other amenities enhance daily living.
    • pro The underground garage is a major convenience in winter.
    • pro The Abbey is secure and pet-friendly, with staff who genuinely care about tenants.
    • pro Maintenance is prompt, thorough, and helpful, often taking time to explain what they're doing.
    • pro Outstanding staff members (e.g., Madisyn, Jeremiah, Emma, Bailey, Megan) are exemplary ambassadors for the Abbey.
    • pro The Abbey hosts community events and activities that foster connection among residents.
    • pro The Abbey comes highly recommended and is regarded as one of the nicest complexes in the area.

    Cons

    • pro They were charged a $250 marketing fee to fill the apartment despite a waitlist.
    • pro They were charged a $300 cleaning fee, presented as the best option but felt to be excessive.
    • pro They were charged about $70 for broken blinds that were noted as broken on move-in.
    • pro They faced a $175 fee for mispainted closet walls after reporting a paint color mistake.
    • pro Management refused to provide receipts or proof of repaint.
    • pro They felt the end-of-lease charges and handling left them disappointed and turning a bittersweet goodbye into a sour one.

    Review

    The Abbey Apartments come across in these reflections as a vibrant, well-run community that many residents consider one of the nicest places to live in the area. Across multiple years of living there, people consistently praise the environment as supportive and friendly, with a sense of belonging that extends beyond simply renting an apartment. Tenants repeatedly describe the complex as secure, clean, and well maintained, with a neighborhood feel that balances accessibility to restaurants and shopping with the calm of a less hectic setting. The overarching sentiment is that The Abbey delivers a high-quality living experience that tends to outpace nearby options on many fronts.

    A standout theme in the feedback is the caliber of the on-site staff and management. Review after review notes professionals who communicate quickly, stay responsive, and go above and beyond to help residents. Maintenance is repeatedly commended for not only fixing issues promptly but also taking the time to explain what they're doing, which tenants greatly appreciate. Several staff members earn particular praise, including Jeremiah in maintenance, Emma in housekeeping, Madisyn for a smooth move-in experience, and Megan for her assistance. The consensus is that the staff strike a rare balance between professional efficiency and genuine warmth, making residents feel seen and supported in day-to-day living and during transitions.

    Another major strength is the breadth and quality of amenities, which regularly appear as a decisive factor for long-term stays. Residents highlight updated, well-kept apartments and common spaces, as well as standout facilities such as a movie theater, a full gym available around the clock, and a resort-style pool and hot tub. The underground parking is prized in particular during colder months, allowing cars to be ready for winter conditions. The common areas are described as clean and attractive, with ongoing improvements that keep the property feeling modern and inviting. There are also thoughtful touches that small communities notice and appreciate, such as seasonal events, activity programs, and even practical conveniences like in-building walks and the occasional community-driven activity that fosters a sense of togetherness.

    Community life at The Abbey clearly matters to residents. Many speak to a strong, friendly culture among tenants and pets alike, with neighbors who look out for one another and participate in social activities if they choose to. The staff actively supports these connections, organizing gatherings and maintaining spaces that facilitate interaction. Some residents reflect on long tenures - lived there for five years or more - and describe it as a place where people form meaningful relationships. The social fabric is complemented by a feeling of security and pride in living there, with numerous testimonials acknowledging that the community is not just about a place to live, but about belonging to a well-cared-for, considerate environment.

    From a value perspective, The Abbey often earns praise for offering higher-end amenities and maintenance at a reasonable price relative to other complexes in the area. Reviewers note that rent was not always higher than nearby options, given the quality of the facilities and services available. The combination of upscale amenities, attentive staff, and a safe, friendly location - without feeling overwhelmed by traffic or noise - contributes to a strong argument that The Abbey delivers good overall value. Location is repeatedly cited as a key plus: close enough to dining and shopping to be convenient, yet far enough from the bustle to feel peaceful and secure.

    Not every note is uniformly glowing, and there are cautionary points to consider. A recurring concern centers on parking, with one comment indicating there aren't enough spaces to accommodate all residents, despite a large total number of spots. This is a practical caveat for potential renters who rely on parking availability as part of their daily routine. There are also mixed experiences related to move-out procedures and fees. At least one former resident described significant end-of-lease charges, including what they viewed as questionable marketing and cleaning fees, a charge for blinds that had already been reported as damaged, and an extensive repaint requirement tied to a mis-specified paint color found in the unit. In that case, the resident felt there was a lack of transparency and documentation (receipts or proof of repaint) to justify the charges, leaving them disappointed with how the end-of-lease process was handled. While these concerns appear in a minority of reviews, they underscore the importance of clear communication and documentation when it comes to lease terms and move-out charges.

    Taken as a whole, the collective voice about The Abbey Apartments is one of strong endorsement. Residents consistently describe the property as beautiful, well maintained, and staffed by people who are genuinely invested in the well-being of their tenants. The combination of top-tier amenities, a supportive and responsive team, a secure and community-oriented atmosphere, and a reasonable sense of value makes The Abbey stand out in the local market. For many, it has been more than just a place to live; it has been a community where meaningful relationships form, daily life is smooth and comfortable, and the experience of calling it home is reinforced by a steady stream of positive interactions with the staff and fellow residents. While it's wise to be mindful of parking capacity and to approach move-out charges with due diligence, the overarching narrative is one of satisfaction, trust, and a strong recommendation to others looking for a high-quality living experience in the area.

    Features

    Housing

    • 4 resident community capacity 4 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • La Crosse Municipal (3 miles away) La Crosse Municipal (3 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Holtan House 2 in Onalaska, WI is a fully furnished assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

    The community features a spacious dining room where residents can enjoy delicious meals prepared by our staff. Special dietary restrictions are also accommodated to meet individual needs. Additionally, housekeeping services are provided to maintain a clean and organized living environment.

    Residents can take advantage of the beautiful garden and outdoor space for relaxation or engaging in outdoor activities. For connectivity, telephone and Wi-Fi/high-speed internet services are available throughout the premises.

    Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. They also coordinate with health care providers to ensure that residents receive the necessary medical attention. Medication management is offered to ensure proper administration and adherence to medication regimens.

    To enhance the social lives of our residents, scheduled daily activities are organized for their enjoyment. Transportation arrangement for medical appointments is provided for convenience.

    Holtan House 2 boasts a convenient location with several amenities nearby. There are four cafes, two parks, eleven pharmacies, fifteen physicians' offices, twenty-nine restaurants, four places of worship, and four hospitals within close proximity.

    At Holtan House 2 in Onalaska, WI, we strive to create a comfortable and supportive environment where residents can thrive while receiving personalized care and enjoying an active lifestyle.

    Nearby Places of Interest

    Restaurants

    • McDonald's (0.7 miles)
    • Blue Moon (1.5 miles)
    • Lindy's Subs & Salads (2.2 miles)
    • Senor Villa (2.5 miles)
    • Coulee Golf Bowl (2.6 miles)
    • Burger King (2.7 miles)
    • Taco Bell (2.8 miles)

    Places of Worship

    • Apostolic Life Church (1.1 miles)
    • Saint Patrick's Catholic Parish (2.2 miles)
    • Holmen Lutheran Church (3.7 miles)
    • St Elizabeth Ann Seton Catholic Church (3.9 miles)

    Parks

    • Community Park (1.6 miles)
    • Deerwood Park (3 miles)
    • Veterans Freedom Park (5.3 miles)
    • Copeland Park (5.5 miles)
    • Rotary Park (6 miles)
    • Hixon Forest Park (6.7 miles)
    • Riverside Park (6.9 miles)

    Pharmacies

    • Gundersen Pharmacy Onalaska (Degen Berglund) (2.2 miles)
    • Pinnacle Pharmacy of Lax (2.7 miles)
    • Gundersen Pharmacy Holmen (Degen Berglund) (2.8 miles)
    • CVS Pharmacy (3.6 miles)
    • Complete Nutrition (3.7 miles)
    • Walgreens (3.7 miles)
    • Walmart Pharmacy (3.8 miles)

    Physicians

    • Better Hearing Center (2.2 miles)
    • Better Hearing Center (2.5 miles)
    • Freedland Robert J MD Freedland, Robert, J, MD (3.2 miles)
    • Allergy Associates of La Crosse (3.4 miles)
    • Gundersen Lutheran Express Care (3.4 miles)
    • Oral Surgery Clinic of La Crosse (3.4 miles)
    • Gundersen Lutheran Dialysis Center (3.8 miles)

    Hospitals

    • Mayo Clinic Health System-Franciscan Healthcare (2.5 miles)
    • Gundersen W. R. Yutuc Renal Dialysis Center Onalaska (3.8 miles)
    • Gundersen Lutheran Family Medicine (4 miles)
    • Restoration Myofascial Release (4 miles)
    • La Crescent Health Care Center (7 miles)

    Cafes

    • Jacqlons Country Cafe & Pub (3.3 miles)
    • Panera Bread (3.4 miles)
    • Caribou Coffee (3.7 miles)
    • Starbucks (3.7 miles)
    • Greengrass Cafe (7 miles)
    • Moka (7.1 miles)

    Transportation

    • Amtrak (5.6 miles)

    Frequently Asked Questions

    Where is Holtan House 2?

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