7263 South Delaine Drive, Oak Creek, WI 53154
For more information about senior living options: (844) 490-3973
Oak Park Place is described as a great facility in the Tosa area. Visitors are greeted by friendly staff who know them by name. Maintenance staff are proactive and go above and beyond to help residents. The common areas are consistently clean, contributing to a welcoming environment. The kitchen staff, including Jennifer, are praised for baking and desserts that residents enjoy. The food is wonderful with regularly updated menus and a variety of delightful choices. Oak Park Place offers engaging activities and brain-health seminars for residents. The staff are compassionate, patient, and respectful, routinely meeting residents' needs. The environment is warm and welcoming. Avery from the sales team is responsive, and staff overall are friendly and helpful.
The facility has had more than seven Directors of Housing in 4.5 years, indicating leadership instability. The current director allegedly used emotional abuse, retaliation, and bullying to push out a resident. The director reportedly entered the resident's room without permission and demeaned her as "feeble, and too much work." Some caregivers were instructed to strip the resident of established care needs, while others refused. The food is described as low quality and repetitively bland, with hotdogs and potato chips served frequently and no vegetables. There is no designated cleaning staff; caregivers must clean rooms in addition to other duties, leading to filthy, unhygienic conditions. The surrounding property reportedly accumulates trash, cigarette waste, and discarded masks, indicating neglectful upkeep. Families are advised to look elsewhere for higher levels of care, suggesting the facility may not meet the needs of residents requiring more assistance.Oak Park Place in Wauwatosa appears to be a facility that sparks strong, almost contradictory emotions among those who have lived it or visited it. On one hand, reviewers recount warm, welcoming environments, staff who go out of their way for residents, and a sense of community that makes it feel like a "one big happy family." On the other hand, there are sharply critical accounts claiming mismanagement, bullying, and a decline in care that leaves families alarmed. Taken together, the collection of reviews paints a picture of a place divided by experiences that run the gamut from deeply positive to deeply troubling, depending largely on who is sharing the story and when.
One of the most troubling narratives centers on what a reviewer describes as a coast-to-coast problem with leadership. The account alleges that Oak Park Place has seen more than seven Directors of Housing in roughly four and a half years, a turnover rate that the reviewer casts as evidence of systemic instability. According to this account, the current director, Candice, has conducted a campaign to push a loved one out of the facility, beginning in June 2024. The reviewer claims emotional abuse, retaliation, and bullying, including entering a resident's room without permission and making demeaning statements such as calling the resident "feeble, and too much work." The same account says that caregivers were instructed to strip away years of established care needs, with some staff complying and others resisting. The reviewer goes on to allege a broader neglect: low-quality food with a repetitive menu, a lack of vegetables, and "bland picnic food" served repeatedly; no designated cleaning staff, leaving caregivers overwhelmed and rooms left in unhygienic conditions. Fear of retaliation is a recurring undercurrent, with the reviewer choosing not to name caregivers to protect them. The message is clear: for those with more substantial care needs (Level 2 or 3 acuity), the reviewer believes the facility is not equipped or willing to provide dignified care, and they urge families to look elsewhere.
Yet amid these grave concerns, other voices describe a different experience - one filled with praise for both the atmosphere and the people who bring it to life. A reviewer who describes the property as a "great facility" notes a welcoming first impression, highlighting friendly staff, a convenient location near Highway 100 and local shopping, and an interior that feels inviting. The sentiment is buoyant: "First Class all the way!" This account focuses on the positive elements that many families weigh when choosing a place for a loved one, emphasizing a comfortable environment, good first impressions, and people who greet visitors warmly.
Another thread comes from a resident who identifies herself as Mary Sorensen, a retired Associate Dean from MATC, who frames Oak Park Place as a place of ongoing enrichment. She speaks about a lifestyle filled with opportunities to exercise the mind, attend monthly seminars on brain health, and engage in activities designed to keep residents mentally and socially active. She commends the staff for striving to meet residents' varied needs and describes the food as "wonderful," with menus that change and offer a variety of choices. According to this review, the Directors repeatedly attempt to address residents' needs "every step of the way," suggesting a responsive leadership style that emphasizes resident well-being and engagement rather than mere oversight.
Another powerful voice offers a deeply grateful, family-centered perspective. This review thanks Oak Park Place for its compassionate, dedicated care, noting that staff truly go "above and beyond," treating residents with kindness, patience, and respect. The reviewer highlights a warm, welcoming environment that provides peace of mind to families, with engaging activities and attentive medical care delivered through a professional and heartfelt approach. The gratitude expressed here emphasizes personal connections and the sense that the facility can be a stabilizing, reassuring home for loved ones, especially in moments requiring attentive, patient care.
Beyond individual residents and families, professional entertainers who have performed at Oak Park Place describe the staff and residents as consistently well cared for and professionally treated. One reviewer, who has engaged with the facility for decades, calls Oak Park Place one of their favorite venues and credits the staff, residents, and corporate teams with promptness, courtesy, and a genuine commitment to residents' best interests. This perspective reinforces the sense that the facility can shine in terms of atmosphere, hospitality, and organizational professionalism, particularly in settings that involve events and engagements with the broader community.
There are also practical confirmations of satisfaction from prospective residents and their families. A reviewer notes Avery from the sales team as consistently prompt in following up, with tours that leave the impression of a friendly, approachable staff. The sentiment across these accounts is that residents appear happy, the staff are kind, and the environment supports a welcoming, personalized approach to care. Specific praise is given to individuals like Laurie, the Activity Director, and to Jennifer, who is singled out for desserts that leave a memorable impression. Overall, this voice suggests that for many, Oak Park Place can feel like a place where attention to residents' daily lives and personal preferences makes a meaningful difference.
However, not every update is glowing. A detailed 3/18/2024 update describes a shift in cleanliness and upkeep that troubles many readers. The property's grounds, courtyard, and surrounding areas are said to have fallen into disorder, with cigarette butts, wrappers, and other litter becoming a near-constant sight. The reviewer describes a sense of fear about retaliation that prevents relatives from speaking up, and urges attention to parking lot exits and the addition of trash receptacles and consistent maintenance. In contrast, another note from the same community acknowledges a short-term improvement, reporting "NOT a speck of trash" on a later walk, and suggests the situation may have improved, though the concerns about overall cleanliness resume amid descriptions of ongoing challenges. For families with expectations of well-kept surroundings and safe, toxin-free environments, these passages underscore the complexity and the stakes of maintaining a high standard of care both inside and outside the building.
Despite the mixed reviews, several stories reinforce a trusted, long-standing belief in Oak Park Place as a viable option for many families. One account shares a positive memory of a sister who moved in in 2022, initially in assisted living, with a gradual progression to memory care as mobility and memory needs changed. The director at the time reportedly recommended memory care, and the family sought out a sunny, welcoming room. While there were concerns and issues raised by the family along the way, the relationship with staff was characterized by ongoing communication and reassurance that their loved one was safe, fed, and treated with respect. The reviewer emphasizes that even with typical care challenges, the staff's consistent support proved invaluable, and the overall experience was marked by care, empathy, and a commitment to the resident's dignity.
In the end, Oak Park Place in Wauwatosa emerges as a place of strong contrasts: stories of exceptional kindness, rich programming, and responsive, caring staff sit alongside accounts of leadership instability, perceived neglect, and serious concerns about safety and dignity. For families evaluating this facility, the reviews offer a nuanced picture - one that acknowledges individual staff members who go above and beyond, while also reporting deeper systemic issues that some residents and their families fear could compromise the quality of care. The breadth of experiences highlights the importance of direct, ongoing engagement - visits, conversations with staff, observation of daily routines, and careful consideration of acuity needs - when deciding whether Oak Park Place is the right match for a loved one.
75 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (2 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Oak Park Place of Wauwatosa in Oak Creek, WI is an exceptional assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community boasts a beauty salon to help residents maintain their personal appearance, as well as cable or satellite TV for entertainment purposes. Community operated transportation is available for those who need assistance getting around, and a computer center allows residents to stay connected with loved ones.
The dining room at Oak Park Place of Wauwatosa provides restaurant-style dining, offering delicious meals prepared by professional chefs. Residents can also enjoy the convenience of a kitchenette in their own living space. Housekeeping services are provided to ensure that residents can enjoy a clean and tidy environment.
For recreational activities, the community offers a fitness room and gaming room where residents can engage in physical and mental exercises to stay active. A small library is available for those who enjoy reading, while outdoor spaces such as gardens provide opportunities for relaxation and fresh air.
Care services at Oak Park Place of Wauwatosa include 24-hour call system and supervision, ensuring that residents can receive immediate assistance whenever needed. Trained staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure that residents take their medications appropriately, while special dietary restrictions can be accommodated.
The community also offers transportation arrangements for both non-medical purposes and doctor's appointments. A wellness center is available to promote overall well-being among residents. Wi-Fi/high-speed internet is provided for easy communication and connectivity.
Oak Park Place of Wauwatosa is conveniently located near various amenities such as cafes, parks, pharmacies, restaurants, places of worship, theaters, physicians' offices, and hospitals. This enables residents to easily access necessary resources within the vicinity.
With its extensive array of amenities and care services, Oak Park Place of Wauwatosa provides a comfortable and enriching environment for seniors to thrive in.
Oak Park Place Of Wauwatosa is located at 7263 South Delaine Drive, Oak Creek, WI 53154 in Milwaukee County, Wisconsin
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