900 Glarner Drive, New Glarus, WI 53574
For more information about senior living options: (844) 490-3973
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I've enjoyed my visits here, especially because I usually leave with a sense that my uncle is both happy and well looked after. The atmosphere feels welcoming, and it's clear that he's in a good place where his comfort and daily well-being are prioritized. Watching him smile and engage with staff and other residents has been a reassuring constant, and that warmth carries over to the whole building.
The building itself has a striking charm, described as a beautiful Swiss-style structure that somehow keeps a homey feel while still feeling dignified and well cared for. Alongside the aesthetics, the staff stand out as a consistently positive thread running through each visit. They're described as great, consistently kind, and attentive to the needs of residents. It's not just about appearances - the impression is that the people who work there genuinely care and do their best to create a welcoming, supportive environment.
But there's a snag in the everyday routine that can take the shine off the experience. The check-in process, in particular, is a point of frustration. The reviewer notes that it can be a real "pain in the a," especially for someone with mobility challenges like limited back and hip hardware. Leaning over a machine to check in is uncomfortable and impractical in the moment, and there's a palpable hope that the system will be refined or "bugs" worked out so that it patients and visitors don't have to endure unnecessary discomfort just to gain access.
Despite that friction at the front desk, the consistency of kindness from the staff remains a bright spot. The reviewer emphasizes that staff are always nice, which helps offset other irritations and reinforces the sense that the people there are doing their best to provide good care. That positive human connection is a recurring theme, underscoring how important thoughtful, friendly service is to residents and their families.
There are also concerns about consistency in medical routines, notably around Sundays. The review points out that there isn't always someone available to pass meds on Sundays, which is worrying. Medication administration is a critical component of daily care, and gaps in coverage can cause real anxiety for families who want to be sure their loved ones are receiving timely and proper treatment. The implication is that Sunday shifts may need more attention to ensure that care remains seamless across the week.
A particularly troubling anecdote concerns an incident just before Christmas. A Sunday worker allegedly refused entry to a visitor - a granddaughter who had come with gifts to deliver to Grandma - despite that same person having visited regularly throughout the warmer months. The account describes the worker as rude, using strong language ("rude AF") and implying a policy that could prevent entry, which conflicts with the grandmother's prior visits. The gifts were handed off to another person to deliver, but the reviewer remained uncertain about whether they were actually delivered, and they say they will find out. The tone here is one of confusion and disappointment, highlighting how a single interaction can cast a shadow over otherwise warm feelings about the place.
Taken together, the impressions balance warmth and care with practical concerns that matter to families: a beautiful setting and kind staff, paired with an imperfect check-in process, inconsistent Sunday medication coverage, and at least one troubling interaction that raises questions about policy consistency and communication. The overall sentiment is positive about the environment and the people who work there, but it's clear that improvements - especially around accessibility at check-in, reliable medication passing on Sundays, and clearer, kinder handling of visitor entries - would make the experience stronger and more reassuring for families visiting loved ones.
Welcome to Glarner Lodge, an exceptional assisted living community located in the charming town of New Glarus, WI. Our community offers a range of amenities and care services designed to provide comfort, convenience, and support to our residents.
Our well-appointed apartments are fully furnished and equipped with cable or satellite TV, Wi-Fi/high-speed internet access, and a small library for leisurely reading. Each apartment also features a kitchenette for added convenience and independence. Our on-site restaurant-style dining ensures that residents enjoy delicious and nutritious meals tailored to their dietary restrictions, including diabetes diets and special dietary needs.
At Glarner Lodge, our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our comprehensive medication management program ensures that residents receive their medications safely and promptly. We also offer a mental wellness program aimed at promoting emotional well-being among residents.
Our community encourages an active lifestyle through resident-run activities and scheduled daily activities. Whether it's engaging in a favorite pastime or exploring new hobbies, there is always something exciting happening at Glarner Lodge.
For those who prefer outdoor relaxation, our beautiful garden offers a peaceful space to unwind or socialize with fellow residents. Move-in coordination services are provided to ensure a smooth transition into our community.
Glarner Lodge is conveniently located near parks, pharmacies, physicians' offices, and restaurants providing easy access to necessary services and options for outings.
Come experience the warmth and welcoming atmosphere at Glarner Lodge in New Glarus. We are committed to providing exceptional care and creating a vibrant community where every resident can thrive.
Glarner Lodge is located at 900 Glarner Drive, New Glarus, WI 53574 in Green County, Wisconsin
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