Hannah Home Health Care Inc in Mukwonago, WI

Pros

• Robert is gentle on wound care and truly cares about healing.
• The providers are caring and professional.
• Lynn, Emily, and Kelsey are fantastic and friendly professionals.
• Lynn and Meghan are among the best therapists.
• Lynn, Kelsey, and Ariel form a capable, helpful care team.
• The staff really cares about patients.
• Lynn is absolutely fantastic and incredibly caring.
• Dylan and Megan have been pivotal in recovery.
• Megan helped reduce lymphedema and restore social life.

Cons

• They are terrible at communicating, with supervisors who interrupt, speak over people, and hang up rudely.
• They are the worst home care agency encountered, consistently getting nothing right from what was ordered to scheduling.
• They went days without wound care and lied about visits, eventually discharging the patient and calling them non-compliant.
• They ceased providing services without proper notification to the VA or family, leaving a patient without medication for a week.
• They schedule visits without asking if it works for the patient, showing heartlessness and no regard for comfort.
• They are unreliable and often fail to show up, resulting in a disappointing experience.

Review

Hannah Home Health Care Inc is best suited for families seeking high-skill, in-home rehab and nursing support who value a very personable, patient-focused team. This agency excels when the goal is to restore or maintain independence at home through a robust combination of physical and occupational therapy, wound care, and reliable medication management delivered in a familiar environment. It is particularly well matched for clients with mobility challenges, post-acute recovery needs, or chronic conditions that require regular PT/OT sessions and attentive nursing oversight. For households prioritizing consistent daily scheduling and predictable administrative follow-through, this agency offers a compelling, hands-on option anchored by therapists and nurses who routinely earn praise for expertise and genuine care.

That said, potential clients should actively weigh the possibility that reliability gaps exist in practice. Some reviewers describe recurring scheduling difficulties, lagging communications, and even occasions of delayed or missed visits. For families where calendar predictability and administrative coordination are non-negotiable, these issues can be frustrating and disqualifying. The negative experiences highlighted by a minority of families, ranging from rude interactions to claims of incomplete services or miscommunication about care orders, signal that a cautious, confirm-every-detail approach is essential before committing. In short, this option may not be ideal for those who require a flawless, rock-solid scheduling system or for patients whose care plan hinges on unwavering consistency.

The strongest, most consistent positives lie in the clinical team’s capabilities. The PTs and OTs are repeatedly described as knowledgeable, encouraging, patient-centered, and exceptionally effective at helping patients reach meaningful goals. Therapists such as Lynn, Megan, Dylan, and Kelsey receive frequent, heartfelt praise for pushing limits safely, tailoring tasks to real life, and sustaining motivation. Wound care and medication management are consistently cited as reliable anchors of service, with nurses who manage regimens on time and with precision. The personal warmth and professional competence shown by many clinicians, often framed as a rare blend of skill and bedside empathy, turns in-home visits into genuinely healing experiences. When the team clicks, outcomes can be transformative, with patients regaining function and independence that once felt out of reach.

Yet the care landscape is not uniformly smooth. A handful of reviews flag communication as a persistent bottleneck, with reports of supervisors talking over families or failing to convey changes in plans clearly. There are instances of missed visits or scheduling misfires, and at least one account describes a breakdown in coordination with larger systems (such as a VA program) that impaired continuity of care. While these instances appear in the minority, they are real enough to warrant a proactive approach: set explicit expectations, request a primary point of contact, and insist on timely confirmations for every visit window. For families leaning on a seamless care continuum, these concerns cannot be dismissed.

Despite the imperfections, the programmatic strengths tend to overshadow the weaknesses when care goals align with home-based rehab and ongoing nursing support. Patients report tangible gains: successful wound progression, significant improvements in balance and mobility, and the proactive reduction of edema through targeted therapy. The sense of progress, whether measured by increased range of motion, the ability to wear supportive garments, or renewed social participation, creates a compelling offset to occasional logistical frictions. The agency’s culture, often described as family-like and deeply invested in patient outcomes, adds emotional resilience to the clinical gains, making the home environment a more comfortable and hopeful place for recovery and daily living.

For families considering options beyond Hannah Home Health Care Inc, alternatives are worth evaluating if reliability and administrative clarity are non-negotiable. Fully managed facility-based care, other home-health agencies with a proven track record of scheduling discipline, or a more centralized care model may deliver greater consistency. Conversely, for those who can tolerate occasional scheduling hiccups in exchange for access to highly skilled therapists, a compassionate nursing cadre, and care that genuinely feels tailored to individual goals, Hannah’s remains a strong, practical choice. The decisive factor is clarity on expectations: what level of daily reliability is acceptable, which therapists align with the patient’s goals, and how quickly care plans can be adjusted when life changes.

In the end, a disciplined, outcome-driven decision will serve families best. Start by identifying the patient’s top priorities, goal-focused rehab, reliable medication management, or deep personal warmth from clinicians, and then align those with Hannah Home Health Care’s strengths. Seek a named point person, confirm a clear schedule and backup coverage plan, and request a trial period to test responsiveness and therapeutic rapport. Verify the ability to coordinate closely with any other care providers or programs in play, including specialty wound care or regional health systems, to prevent gaps. If the emphasis is on achieving meaningful, measurable improvements at home through highly skilled PT/OT and attentive nursing, Hannah Home Health Care Inc stands as a candid, capable ally. If, instead, unwavering punctuality and unambiguous administrative execution are non-negotiable, explore alternatives with a proven track record of flawless scheduling before committing.

Cafes

• Starbucks Mukwonago (0.1 miles)
• 2894 On Main (6.2 miles)
• Cafe 36 (8.9 miles)
• Panera Bread (10.1 miles)
• Vintage Grounds (10.8 miles)
• Starbucks (11.5 miles)
• Black Canyon Coffee (11.5 miles)

Physicians

• Medical Eye Associates, S.C. (0.4 miles)
• Norelli Anthony, MD (0.4 miles)
• Sandra G Amadon MD (0.4 miles)
• Holzhauer Donald Oral And Maxillofacial Surgery Associates Mukwonago Mukwonago (0.4 miles)
• Cornerstone (0.4 miles)
• Aurora Health Center (1.2 miles)
• Hearing Services (1.2 miles)

Pharmacies

• Walmart Pharmacy (0.5 miles)
• Walgreens (0.9 miles)
• H2O Health Solutions (6.9 miles)
• Home Town Pharmacy (6.9 miles)
• Pharmacy Station (8.3 miles)
• Aurora Pharmacy (8.7 miles)
• Walgreens (8.9 miles)

Restaurants

• Blue Bay Family Restaurant (0.5 miles)
• Sol De Mexico (0.7 miles)
• McDonald's (1.7 miles)
• McDonald's (5.4 miles)
• Eagle Springs Pub (5.6 miles)
• Papa Stache (6.3 miles)
• East Troy Brewery (6.3 miles)

Hospitals

• D N Greenwald Center (0.6 miles)
• Eagle's Wing Free Clinic (1.2 miles)
• Linden Grove (1.3 miles)
• Ascension Wisconsin Hospital - Waukesha Campus (6.4 miles)
• Lakeview Specialty Hospital & Rehabilitation Center (11.2 miles)
• Waukesha Memorial Hospital (11.7 miles)
• Kettle Moraine Equine Hospital - Jon Gieche, DVM, FAVD EQ (12.4 miles)

Parks

• Mukwonago Dog Park (3.8 miles)
• Rivers Crossing Park (7.7 miles)
• Kettle Moraine Southern Unit (7.7 miles)
• Ottawa Lake Fen State Natural Area (9.8 miles)
• Idle Isle Park (10.4 miles)
• Glacier Cone Park (11.1 miles)

Transportation

• East Troy Electric Railroad Depot & Museum (6 miles)
• Burlington Municipal Airport (BUU) (11.2 miles)

Places of Worship

• Riverglen Christian Church (9.5 miles)
• St Leonard Catholic Church & School Muskego (10.3 miles)
• English Settlement United Methodist Church (11.6 miles)
• First Congregational Church (11.9 miles)