Ingleside Manor
Save407 North Eighth Street, Mount Horeb, WI 53572
For more information about senior living options: (844) 490-3973
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The experiences folks have had at Ingleside and the nearby Ingleside Manor span a broad spectrum, painting a picture of both heartfelt care and serious concerns. On one end, families described conditions that felt unsafe or neglected: reports of no air conditioning over a weekend when residents were in their rooms, windows that were locked with no apparent way to open them, and a strong odor in some areas. There were alarming mentions of three deaths happening during a period when the facility lacked AC, as well as worries about cleanliness and even laundry practices that left clothes missing or unaccounted for. In short, some reviews portray an environment where basic comfort and safety were compromised, and where maintenance and communication seemed wanting.
Against that backdrop, many reviewers sing a very different tune about the people who work there. A large portion of comments are filled with gratitude for the staff: "so many kind employees," "the CNAs," "the nurses," and especially the therapists. Several reviewers highlighted that the physical therapists and occupational therapists were wonderful, helping residents regain their health and function. Nurses were repeatedly praised for their dedication, and transportation staff like David were described as reliable and kind. In these accounts, the care teams are portrayed as doing their best within the constraints of the facility, with the people delivering direct care often receiving the strongest praise.
There's a clear call for family involvement and vigilance, however. One message urges families to visit loved ones regularly because "they need you," underscoring how important oversight and personal presence can be in long-term care settings. Alongside praise for individual caregivers, there's a recurring emphasis on management and policy. Several reviews label management as problematic - accusing leadership of changing policies to suit their own needs, poor communication, and high turnover among both management and staff. The refrain is to be cautious and to look for facilities with stable leadership and clear, consistent policies. A few reviewers even encourage avoiding the company altogether, suggesting alternatives where care and communication are more reliable.
There are also vivid, personal rehab stories that illustrate the dual reality. One reviewer spoke of returning for rehabilitation during a second hospitalization and choosing Ingleside willingly. Even in a frail state - cancer and pneumonia - the person received attentive care: therapists helped rebuild strength, nurses provided extra pain relief, and CNAs offered constant assistance. The patient notes that they initially lost weight but, with treatment and good meals, regained appetite and health, ultimately expressing willingness to return if more therapy were needed. This contrasts sharply with other critiques and shows that, for some residents, the rehab experience can be deeply positive and effective when staffing is responsive.
The assisted living component, sometimes referred to as Ingleside Manor or Inglehaven, brings its own set of concerns and praise. Several comments highlight turnover in management and staff, modest care levels for the price, and complaints about the physical environment - dead plants, overgrown walkways, questionable lighting, and a sense that the facility lacked pride in upkeep. Some reviewers pointed to the exterior and grounds as uninviting, and there were specific criticisms about lighting and pathways that could be hazardous at night. Yet there are also affirmations from others who found the environment clean and the staff kind, suggesting that experiences can vary even within the same campus.
A number of testimonials underscore the human side of the operation: remarkable kindness from front-line workers, appreciation for those who go "above and beyond," and calls to recognize the ongoing hard work of the staff, especially through trying times like a pandemic. Several reviewers encouraged generosity of spirit toward the people who care for residents, noting that even small gestures - like a card or a gift - can mean a lot to overworked staff trying to keep people safe and comfortable. The tension between appreciation for the workers and frustration with systemic issues - communication gaps, policy inconsistency, or organizational turnover - appears repeatedly.
In the end, the narratives converge on a nuanced truth: Ingleside and its related facilities host a m?lange of experiences. Families describe moments of exceptional compassion and skill from nurses, CNAs, therapists, and transport staff, alongside criticisms about safety, cleanliness, communication, and administrative stability. Some residents and families celebrate the care they received, citing stellar interactions and effective therapy, while others warn prospective residents and their loved ones about management practices and maintenance problems. The common thread across these reviews is the critical importance of proactive family involvement, transparent communication, consistent leadership, and a culture that truly values both residents and the staff who care for them.
Ingleside Manor in Mount Horeb, WI offers a warm and inviting assisted living community that provides various types of care including independent living and skilled nursing facility services. Our residents enjoy a wide range of amenities designed to enhance their quality of life.
The community features a beauty salon where residents can pamper themselves and look their best. They can also relax and unwind while enjoying cable or satellite TV in the comfort of their own private rooms. For added convenience, we offer community operated transportation for our residents to run errands or attend appointments.
Our computer center allows residents to stay connected with loved ones or browse the internet at their leisure. The dining room provides restaurant-style dining experiences where residents can enjoy delicious meals prepared by our skilled staff. For those who prefer cooking on their own, each room is fully furnished with a kitchenette.
Ingleside Manor boasts several recreational areas for residents to engage in physical activities and socialize. Our fitness room is equipped with exercise equipment to help residents stay active and maintain their wellness. The gaming room provides opportunities for friendly competitions and entertainment.
Nature lovers will appreciate our beautiful garden and outdoor space, allowing them to enjoy fresh air and tranquility. The small library is perfect for literary enthusiasts seeking a quiet place to read or study. Telephone services are available to effortlessly connect with family members and friends.
We understand the importance of providing transportation options, both non-medical and to doctors' appointments, ensuring that our residents can easily access necessary services outside the community premises. Additionally, our onsite wellness center promotes overall health and well-being.
With Wi-Fi/high-speed internet available throughout the community, residents can indulge in online activities or utilize technology as they wish.
At Ingleside Manor, our dedicated staff ensures 24-hour call system monitoring for resident safety. Our trained caregivers provide assistance with activities of daily living such as bathing, dressing, and transfers as needed. Special dietary restrictions are accommodated to promote health, including diabetes diets. Medication management services are also available to ensure residents receive the proper medications at the right times.
We offer a plethora of engaging activities to enrich our residents' lives. Our concierge services are readily available to assist with any needs or requests. Fitness programs and scheduled daily activities keep residents physically and mentally active. Planned day trips and resident-run activities encourage socialization and exploration within the vibrant community.
Ingleside Manor benefits from its convenient location, with nearby amenities including cafes, parks, pharmacies, physicians, restaurants, places of worship, and transportation options.
Experience a fulfilling assisted living lifestyle at Ingleside Manor where individualized care is provided in a welcoming and nurturing environment.
Ingleside Manor is located at 407 North Eighth Street, Mount Horeb, WI 53572 in Iowa County, Wisconsin
Ingleside Manor on seniors.fyi includes 3 photos including images showing landscaping, physical therapy, rehabilitation, exercise equipment, architecture, outdoors, wheelchair, therapy room, and more.
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