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4.7 from 84 reviews
5 stars
74
4 stars
4
3 stars
0
2 stars
1
1 stars
5
Overall Review of TheKey Wisconsin
common12 reviews mention this
Friendly, attentive people stand out
Residents and clients consistently describe staff members as kind, professional, and easy to work with.
A large share of reviews emphasize how staff makes appointments feel comfortable and manageable. People repeatedly mention being listened to, treated kindly, and helped with outcomes like color corrections, rescheduling, or careful recommendations. Some reviewers also note the care team tried to match ongoing caregivers for consistency, and that reliability helped reduce stress for families.
common8 reviews mention this
The space feels welcoming and fun
Many reviewers comment on the welcoming atmosphere and visual style of the setting.
Several reviews describe the salon environment as warm, relaxing, and easy to enjoy while youâre there. Reviewers also mention an attractive aesthetic and a âfunâ or âfreshâ vibe when they walk in. For people booking services that include scalp work, at least one reviewer adds that the space can be lively, which matters if youâre aiming for complete quiet.
caveat3 reviews mention this
Scheduling and communication can slip
Some reviewers report problems with appointment timing, cancellations, or communication before visits.
A few reviews raise concerns about scheduling reliability. One reviewer says an appointment was canceled the day of without notice, leading to calls and texts before help came through. Another reviewer describes being turned away when running late due to weather, and a separate review says an appointment was canceled despite confirmation messages, with limited next-step availability.
common3 reviews mention this
In-home agency support is praised
Families describe the in-home care agency as friendly, accommodating, and dependable.
The in-home care reviews highlight support that comes directly to the home and feels responsive to family needs. Reviewers mention friendly, accommodating caregivers and describe efforts to keep a consistent set of caregivers when possible. One reviewer also reports no issues with billing and another explains their experience focused on the in-home side rather than community-based activities or cleanliness.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
General Mitchell International (12 miles away)
Nearby Places of Interest
Whitefish Bay, Wisconsin, is a charming suburb with convenient access to essential amenities. With multiple pharmacies such as Walgreens and CVS nearby, seniors can easily manage their medication needs. The area also offers a variety of dining options, including The Cheesecake Factory and Culvers, for enjoyable meals out. For outdoor recreation, several parks like Estabrook Park and Kern Park provide opportunities for leisurely strolls and picnics. Additionally, there are reputable healthcare facilities in the vicinity, such as Wheaton Franciscan - St. Joseph Campus and Aurora Sinai Medical Center, ensuring quality medical care. Overall, Whitefish Bay offers a well-rounded community with easy access to essential services for seniors looking for a comfortable retirement living option.
Pharmacies
Walgreens (0.4 miles)
CVS Pharmacy (1 miles)
CVS Pharmacy (2.1 miles)
Walgreens (2.2 miles)
Walgreens (3.1 miles)
Walgreens (3.4 miles)
Walgreens (3.4 miles)
Restaurants
The Cheesecake Factory (0.4 miles)
Culverâs (0.4 miles)
Kopp's Frozen Custard (0.4 miles)
Estabrook Beer Garden (1.3 miles)
The Brick Pub & Grill (1.5 miles)
McDonald's (2 miles)
Culver's (2.2 miles)
Parks
Estabrook Park (1.4 miles)
Kern Park (2.5 miles)
Atwater Park (2.7 miles)
Brown Deer Park (3.5 miles)
Algonquin Park (4.4 miles)
Red Arrow Park (5.2 miles)
Lakeshore State Park (5.7 miles)
Cafes
Starbucks (1.6 miles)
Colectivo Lakefront (4.6 miles)
Starbucks (5.1 miles)
Starbucks (6.8 miles)
Panera Bread (7.2 miles)
Physicians
Rheumatic Disease Center (1.9 miles)
Aurora Nephrology (2.8 miles)
Premier Vision (6.7 miles)
Transportation
U-Haul Moving & Storage (4.3 miles)
Milwaukee Intermodal Station (5.8 miles)
Places of Worship
Redemption Lutheran Church (4.4 miles)
Northwest Baptist Church (6.2 miles)
Hospitals
Wheaton Franciscan - St. Joseph Campus (4.5 miles)
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