Progressive Caring

7415 West Congress Street Lower, Milwaukee, WI 53218

For more information about senior living options: (844) 490-3973

4.6 from 13 reviews
5 stars
11
4 stars
1
3 stars
0
2 stars
0
1 stars
1

Assisted Living

Overall Review of Progressive Caring

Pros

  • pro They found Dr. Roland to be very knowledgeable.
  • pro Dr Jasvir Kailey is described as sweet, a good listener, and genuinely caring.
  • pro The office is extremely clean, roomy, warm, and welcoming, with a convenient location.
  • pro The nurse is kind and careful.
  • pro The clinic accepts many insurance plans, including state programs.
  • pro Patients would follow Dr Jasvir Kailey anywhere; she is trusted and accessible.
  • pro Dr Jasvir Kailey listens to concerns and addresses them.
  • pro Progressive Medical Group is highly regarded, with primary doctors who fit patients in easily.

Cons

  • pro The patient waited over 30 minutes past the scheduled appointment time without being notified until a staff member retrieved them.
  • pro The patient was seen by a completely random doctor instead of the one they had scheduled.
  • pro Promised prescriptions discussed during the visit were never sent.
  • pro When following up, they were told to expect a callback, but no one ever returned their call.
  • pro The front desk denied the patient medications and no doctor called to follow up.
  • pro Overall, they would not recommend going there.

Review

Progressive Medical Group presents itself as a practice with strong doctors and a generally welcoming environment, but the experience shared here shows that not every visit goes as smoothly as one would hope. On one occasion, a patient described a frustrating sequence: after waiting more than half an hour past the expected time, they were not informed of the delay and were instead approached by a random doctor. That visit led to promises about sending antidepressant prescriptions that never materialized, followed by radio silence after multiple follow-up calls. When the patient finally needed the prescribed medications, the front desk denied them without a doctor's guidance, and the clinic closed for the day without a resolution. This particular experience left the patient feeling disappointed and unlikely to recommend the practice.

Amid the negative experience, bursts of gratitude and admiration appear strongly in other reviews. A patient wrote with warmth and enthusiasm, expressing that the doctor they encountered was "the best," incredibly kind, and deeply caring for their family. The sentiment conveys a level of personal connection and genuine compassion that stood out, suggesting that when care is delivered well, it makes a lasting positive impression. The tone shifts from disappointment to appreciation, underscoring that the practice can deliver meaningful, heartfelt care when things run smoothly.

There is also a note about a recent improvement: a phone issue was resolved. This indicates that at least some operational hiccups are being addressed over time. However, the feedback also points out a persistent area needing attention - how the practice communicates costs or estimated charges for patients who do not have insurance. Knowing in advance what to expect financially is described as very important, highlighting a gap between clinical care and the administrative process that affects patient planning and trust.

Beyond individual appointments, many reviews celebrate Progressive Medical Group as a whole. A patient expresses strong affection for the practice, noting that their primary doctor consistently finds a way to fit them in. The location is described as convenient, and the staff's care for detail is highlighted as a positive aspect of the experience. This reflects an integrated sense of reliability and accessibility that can be crucial for ongoing health management and continuity of care.

Another thread of the narrative centers on Dr. Palabrica, who is remembered as a lifelong physician for one patient until moving away. Returning to the Milwaukee area, the patient searched for a new home for care and found Progressive Medical Group to be a promising option. The sentiments about Dr. Palabrica are fond, but the current search led them to Dr. Jasvir Kailey, who is described as extremely warm, attentive, and genuinely caring. The overall impression is that the setting - extremely clean, roomy, warm, and welcoming - supports a positive patient experience, with the staff from front desk to medical assistants contributing to a welcoming atmosphere.

Dr. Jasvir Kailey's presence is further praised. The reviews highlight her as sweet, a good listener, and genuinely caring. The staff, from receptionists to medical assistants, are described as a "vibe" that reinforces the sense of a supportive, attentive team. The practice is portrayed as not being tied to a single corporate group, which some patients appreciate as allowing access to "the best of the best" when referrals to specialists are necessary. The nurse is also singled out as kind and careful, emphasizing a culture of considerate, patient-centered care.

Logistics and access also emerge as strong points in several comments. The location's convenience, coupled with the cleanliness and spaciousness of the interior, helps patients feel less crowded and more comfortable during visits. The ability to see Dr. Kailey for ongoing care over a span of years is highlighted as a major advantage - one patient notes being with Kailey for about five years and praising her responsiveness and daily availability. This kind of reliability - being reachable the same day when needed - stands out as a critical factor for families seeking dependable care.

Finally, the reviews celebrate the breadth of insurance acceptance, including state programs, which broadens access and reduces barriers for many patients. One patient even goes as far as to say the practice deserves "10 stars" and to refer family and friends, underscoring a strong endorsement when the service aligns with patient needs. Across the various voices, the common thread is a mix of highly valued doctor-patient connections, responsive and compassionate care, and a welcoming, well-run environment that can make a real difference in people's lives when it works well.

Taken together, these perspectives depict Progressive Medical Group as a place of potential excellence. The strongest praise centers on clinicians who listen, empathize, and stay accessible for their patients - particularly Dr. Jasvir Kailey and Dr. Palabrica - and on a staff culture that feels warm and supportive. At the same time, the critiques about appointment wait times, communication around prescriptions, and clarity about costs for uninsured patients remind us that even good intentions require robust administrative systems to truly deliver consistent, outstanding care. The feedback suggests that with continued attention to communication, scheduling reliability, and transparent cost information, the practice can fully realize the positive, patient-centered experience many reviewers already value.

Features

Housing

  • 3 resident community capacity 3 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • General Mitchell International (12 miles away) General Mitchell International (12 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Progressive Caring in Milwaukee, WI is an assisted living community that offers a wide range of amenities and care services for seniors. Our community is fully furnished and includes a dining room where residents can enjoy delicious meals prepared by our talented chefs. The outdoor space and garden provide a peaceful setting for relaxation and socializing with fellow residents.

We understand the importance of maintaining a clean living environment, so our housekeeping services ensure that each resident's apartment is kept tidy and comfortable. Move-in coordination is also available to assist new residents during their transition into our community.

In terms of care services, we provide assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff works closely with healthcare providers to coordinate any necessary medical care for our residents. We also offer diabetes diet management, medication management, and special dietary restrictions to meet individual needs.

Transportation arrangement for medical purposes is available, ensuring that residents can easily attend appointments. Additionally, transportation to doctors' appointments is provided for added convenience.

Our community promotes an active lifestyle through scheduled daily activities that cater to various interests and abilities. Residents can participate in engaging social events, educational programs, fitness classes, and more.

In terms of nearby amenities, Progressive Caring is conveniently located near three cafes where residents can enjoy a cup of coffee or grab a bite to eat. There are also three parks nearby for leisurely walks or outdoor activities. Access to pharmacies, physicians' offices, restaurants, places of worship, hospitals are also easily accessible from our location.

At Progressive Caring in Milwaukee, WI, we strive to provide a supportive and caring environment where seniors can live comfortably while receiving the assistance they need.

Nearby Places of Interest

This particular area of Milwaukee, Wisconsin offers a variety of amenities and services that may be appealing to seniors looking for a convenient and accessible location. With multiple pharmacies within close proximity, residents have easy access to healthcare needs. There are also several restaurants nearby, providing dining options for individuals looking to explore different cuisines or enjoy familiar favorites. In terms of healthcare facilities, there are hospitals, physicians' offices, and places of worship within a reasonable distance for potential medical care and spiritual support. Additionally, the abundance of parks in the area offers opportunities for outdoor recreation and relaxation. For those who enjoy a good cup of coffee, there are multiple Starbucks cafes available for a morning pick-me-up or socializing with friends. Overall, this area provides a blend of convenience, amenities, and services that may be attractive to seniors considering it as a potential location for senior living.

Pharmacies

  • Walgreens (0.5 miles)
  • Walgreens (1.5 miles)
  • Walgreens (1.5 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.2 miles)
  • Walgreens (2.7 miles)
  • Swan Service-U Pharmacy (2.7 miles)

Restaurants

  • Checkers (0.5 miles)
  • Shark's Fish & Chicken (1.4 miles)
  • McDonald's (2.7 miles)
  • McDonald's (3.2 miles)
  • Culver's (3.2 miles)
  • Chick-Fil-A (3.3 miles)
  • Leff's Lucky Town (3.4 miles)

Places of Worship

  • Northwest Baptist Church (1.2 miles)
  • Redemption Lutheran Church (1.7 miles)
  • Honey Creek Church (4.2 miles)

Hospitals

  • Wheaton Franciscan - St. Joseph Campus (2.1 miles)
  • Aurora Psychiatric Hospital (3.5 miles)
  • Froedtert Pavilion (3.9 miles)
  • Ambulatory EEG Recordings (4.3 miles)
  • Aurora Sinai Medical Center (5.4 miles)

Physicians

  • Aurora Advanced Healthcare (2.6 miles)
  • Froedtert Hospital (4 miles)
  • Froedtert Clinical Cancer Center (4 miles)
  • Wheaton Franciscan Medical Group (4.1 miles)
  • Aurora Health Center (4.3 miles)
  • Aurora Nephrology (4.5 miles)
  • Rheumatic Disease Center (5.8 miles)

Parks

  • Hoyt Park (3.1 miles)
  • Wil-O-Way Underwood Park (3.5 miles)
  • Algonquin Park (4.7 miles)
  • Estabrook Park (5 miles)
  • Brown Deer Park (5.2 miles)
  • Elm Grove Village Park (5.2 miles)
  • Kern Park (5.6 miles)

Cafes

  • Starbucks (3.2 miles)
  • Starbucks (3.5 miles)
  • Starbucks (4.3 miles)
  • Starbucks (5.5 miles)
  • Starbucks (6.1 miles)

Transportation

  • U-Haul Moving & Storage (3.7 miles)
  • Milwaukee Intermodal Station (6.2 miles)

Frequently Asked Questions

Where is Progressive Caring?

Nearby Communities

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