Kind Hearts Living Center in Milwaukee, WI

Information last verified:

7504 West Ruby Avenue, Milwaukee, WI 53218

For more information about senior living options: (844) 490-3973

4.9 from 96 reviews
5 stars
90
4 stars
4
3 stars
0
2 stars
2
1 stars
0

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Overall Review of Kind Hearts Living Center

Pros

  • pro Touching Hearts seems to intuitively know what is needed and places the perfect caregiver with the family.
  • pro Touching Hearts caregivers are kind, compassionate, and patient, treating loved ones with dignity and respect.
  • pro Touching Hearts' weekly visits show they are genuinely concerned from beginning to end that everything goes smoothly.
  • pro Families feel blessed to have found Touching Hearts.
  • pro Touching Hearts consistently matches amazing, caring, knowledgeable, and attentive caregivers.
  • pro The agency helps families keep their loved ones at home, postponing transitions to facilities.
  • pro Michala is caring, on time, and very considerate of all needs, helping with home exercises and appointments.
  • pro Touching Hearts is an exceptional organization with professional and sincere care for both clients and employees.
  • pro The administration and office staff are easy to work with, responsive, and communicative.
  • pro Caregivers are described as angels on earth, forming warm, meaningful relationships with families.
  • pro The team maintains regular communication to ensure families know what happens during each visit.
  • pro Many reviewers consider Touching Hearts a godsend and a wonderful company to work for.

Cons

  • pro They had to try four different caregivers to find a permanent one.
  • pro It’s very difficult to welcome people into their home and have them there five days a week.
  • pro The company provides no benefits despite having a full-time HR on staff.
  • pro The pay is only average for such important work.

Review

Kind Hearts Living Center is best suited for families that want an exceptionally personal, caregiver-driven care model delivered with the warmth of a family-like setting but backed by professional coordination. This community excels when the priority is staying in a familiar, home-like environment while receiving reliable daily living support, thoughtful companionship, and steady oversight. It is especially compelling for seniors who value dignity, respect, and continuity, those who benefit from caregivers who feel like trusted extended family and from an administrative team that keeps everyone in the loop. For memory-care transitions, hospice-in-home planning, or gradual escalations in care needs, Kind Hearts provides a framework where the right caregiver match can make all the difference in day-to-day life and overall well-being.

This approach, however, may not fit every situation. Families seeking a traditional campus experience with on-site medical nursing, rehab services, and a full slate of structured programming on a large, purpose-built site may want to explore alternatives. Similarly, for those requiring highly standardized care plans with rigid pricing and fully staffed 24/7 medical supervision, a more conventional assisted living or skilled nursing setting could be a better fit. If predictability of schedule and bundled services is the top priority, and there is less emphasis on deeply personalized matching, other options may deliver the desired clarity and ease of budgeting.

The strongest positives center on caregiver matching, reliability, and heartfelt, consistent communication. Families consistently note caregivers who are compassionate, patient, and highly skilled, with staff who stay attuned to changing needs and preferences. The ability to tailor care to individual personalities, not just medical needs, reduces friction and builds trust, which translates into better cooperation during difficult moments, including transitions to memory care or hospice planning. Administrative leadership earns praise for being accessible, responsive, and deeply invested in aligning caregivers with clients’ rhythms. This combination creates a sense of stability that often outshines the sporadic inconsistency found elsewhere.

Where the model shows strain, the reviews point to a few practical realities. Early on, there can be a learning curve as the agency tests different caregivers to find a long-term match, and schedule changes around holidays or high-demand periods can require flexible coordination. In-home care, by nature, depends on a rotating team; even the best agencies experience brief periods of caregiver turnover before the ideal rhythm is established. Another potential friction point is the cost structure and benefits landscape for staff, which can seep into perceptions of value if not transparently managed. Taken with the strong outcomes, these are manageable considerations, not deal-breakers, when the caregiver match and communication stay consistently strong.

The offset is substantial. When a caregiver becomes a trusted partner who understands daily routines, medication management, and memory quirks, the sense of security grows. The staffing philosophy, carefully pairing clients with compatible caregivers, maintaining open channels between families and the office, and having a robust process for back-up coverage, minimizes disruption. The ability to scale care up to 24/7 live-in arrangements, coordinate with hospice or memory-care professionals, and keep families connected across distances reduces stress dramatically. Leadership that models genuine care, recognizes caregiver contributions, and stays involved with client progress translates into steadier days for seniors and clearer expectations for families.

For families evaluating Kind Hearts Living Center, begin with a candid intake to map needs against capabilities: demand clarity about the caregiver-matching process and how personalities are weighed along with medical requirements; insist on a defined plan for back-up coverage and continuity of care when shifts change; probe how transitions to memory care, hospice, or higher levels of care are managed and who guides the family through those transitions; confirm pricing, invoicing, and insurance coordination, ensuring a predictable financial path. Request references from families with similar profiles and inquire about Communication norms, response times, visit notes, and how milestones are reported. Finally, assess whether the culture aligns with values of independence, dignity, and partnership, the core elements that make the strongest home-like care truly transformative.

In the end, Kind Hearts Living Center offers a compelling choice for Milwaukee families seeking a high-caliber, relationship-driven care model that keeps seniors comfortable and engaged in their own living space while receiving professional, dependable support. It is especially recommended for those who prize caregiver continuity, personalized matching, and proactive family collaboration as the backbone of daily living. If a traditional, on-site medical facility with fixed programming is the priority, or if predictability of a fixed room-and-board package is paramount, exploring alternative communities with a more conventional facility-based model is a prudent step. For families valuing warmth, connection, and a thoughtfully curated caregiving team, Kind Hearts stands out as a practical, experienced option built to keep dignity at the center of every day.

Features

Housing

  • 4 resident community capacity 4 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • General Mitchell International (12 miles away) General Mitchell International (12 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Kind Hearts Living Center is an assisted living community located in Milwaukee, WI. We offer board and care home as well as memory care services to meet the unique needs of our residents. Our fully furnished facility provides a comfortable and homelike environment for our residents.

At Kind Hearts Living Center, we prioritize the well-being of our residents by providing a range of amenities and care services. Our dining room offers nutritious meals that cater to special dietary restrictions. Housekeeping services ensure that our residents' living spaces are always clean and tidy.

Our outdoor space and garden provide a beautiful setting for relaxation and enjoyment of nature. Wi-Fi/high-speed internet and telephone services are available to keep our residents connected with their loved ones.

Our dedicated staff members are trained to assist with activities of daily living, such as bathing, dressing, and transfers. They also coordinate with healthcare providers to ensure proper medication management and offer a mental wellness program for the overall well-being of our residents.

For individuals with memory impairments, we provide specialized memory care programming, including activities designed to promote cognitive function. We also have a dementia waiver and hospice waiver available for those who may require additional support.

We understand the importance of maintaining an active lifestyle, which is why we offer scheduled daily activities for our residents to enjoy. Nearby cafes, parks, pharmacies, restaurants, places of worship, physicians, hospitals, and transportation options ensure that our residents have easy access to various amenities within the community.

At Kind Hearts Living Center in Milwaukee, WI, we strive to create a caring and supportive environment where seniors can lead fulfilling lives while receiving the assistance they need.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.6 miles)
  • Walgreens (1.4 miles)
  • Walgreens (1.6 miles)
  • Walgreens (2.2 miles)
  • Walgreens (2.2 miles)
  • Walgreens (2.5 miles)
  • Swan Service-U Pharmacy (2.9 miles)

Restaurants

  • Checkers (0.7 miles)
  • Shark's Fish & Chicken (1.4 miles)
  • McDonald's (2.7 miles)
  • McDonald's (3.1 miles)
  • Culver's (3.2 miles)
  • Chick-Fil-A (3.3 miles)
  • McDonald's (3.3 miles)

Places of Worship

  • Northwest Baptist Church (1.1 miles)
  • Redemption Lutheran Church (1.5 miles)
  • Honey Creek Church (4.4 miles)

Hospitals

  • Wheaton Franciscan - St. Joseph Campus (2.3 miles)
  • Aurora Psychiatric Hospital (3.7 miles)
  • Froedtert Pavilion (4.1 miles)
  • Ambulatory EEG Recordings (4.1 miles)
  • Aurora Sinai Medical Center (5.6 miles)
  • Rogers Memorial Hospital (6.4 miles)

Physicians

  • Aurora Advanced Healthcare (2.6 miles)
  • Wheaton Franciscan Medical Group (4.1 miles)
  • Froedtert Hospital (4.1 miles)
  • Froedtert Clinical Cancer Center (4.2 miles)
  • Aurora Health Center (4.4 miles)
  • Aurora Nephrology (4.4 miles)
  • Rheumatic Disease Center (5.7 miles)

Parks

  • Hoyt Park (3.2 miles)
  • Wil-O-Way Underwood Park (3.6 miles)
  • Algonquin Park (4.5 miles)
  • Brown Deer Park (5 miles)
  • Estabrook Park (5.1 miles)
  • Elm Grove Village Park (5.2 miles)
  • Kern Park (5.7 miles)

Cafes

  • Starbucks (3.4 miles)
  • Starbucks (3.4 miles)
  • Starbucks (4.4 miles)
  • Starbucks (5.5 miles)
  • Starbucks (6.2 miles)

Transportation

  • U-Haul Moving & Storage (3.6 miles)
  • Milwaukee Intermodal Station (6.3 miles)

Frequently Asked Questions

Where is Kind Hearts Living Center?
Does Kind Hearts Living Center provide care for residents with dementia or Alzheimer's disease?

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