Kind Hearts Living Center

7504 West Ruby Avenue, Milwaukee, WI 53218

For more information about senior living options: (844) 490-3973

4.9 from 96 reviews
5 stars
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Assisted Living Board and Care Home Memory Care

Overall Review of Kind Hearts Living Center

Pros

  • pro Touching Hearts intuitively understands home-care needs and matches the perfect caregiver.
  • pro The caregivers are kind, compassionate, and patient, treating clients with dignity and respect.
  • pro Stephanie, Kali, and Mary are amazing and truly care about clients and employees.
  • pro Touching Hearts provides excellent home health care with dependable, compassionate staff.
  • pro Molly's efficient and genuine care makes a world of difference in navigating difficult times.
  • pro Touching Hearts helps families bring loved ones home to a loving environment rather than a facility.
  • pro Michala is caring, punctual, and thoughtful, assisting with home exercises, housekeeping, and appointments.
  • pro The agency is top-notch in professionalism and sincerity.
  • pro Carol and Sarah provide consistent support and care, staying in regular communication.
  • pro Touching Hearts caregivers are angels on earth, warmly caring for loved ones.
  • pro Brandon treats employees like family, pays well, and maintains accountability, reducing turnover.
  • pro The administrative staff are easy to work with and respond promptly to questions.
  • pro The team is friendly, approachable, highly skilled, and dedicated to their work.
  • pro Touching Hearts At Home is a wonderful workplace that carefully matches clients and caregivers and provides ongoing training.
  • pro The company demonstrates outstanding standards and genuinely cares about clients.

Review

Across a chorus of heartfelt testimonials, Touching Hearts at Home emerges as a company defined by thoughtful matching, steady communication, and a deep commitment to dignity and respect. Families describe that the team seems to know what is needed before it is asked for, placing caregivers who fit their loved ones' personalities and routines with impressive precision. The results feel more than professional care; they read as a genuine partnership that makes challenging times feel more manageable and even peaceful. Weekly visits, flexible scheduling, and a sense that the organization truly cares from start to finish are recurring notes that many families highlight as the foundation of their positive experiences.

A consistent thread through these stories is the people behind Touching Hearts - the administrators, coordinators, and caregivers who create the daily experience. Clients repeatedly point to the team's ability to find the "perfect match" for a given situation, whether that means meeting a specific schedule or aligning with a parent's temperament and needs. Names like Stephanie, Kali, Mary, and Molly appear as touchstones, emblematic of a culture where care professionals are not just hired, but matched with care and intention. The sentiment that "happy employees make a big difference" underscores a broader belief: when staff feel valued, the quality of care and communication with families improves in tangible ways.

In several narratives, the impact of the caregiver match is described in vivid, transformative terms. One family emphasizes how Molly's efficient, genuine care helped navigate a difficult period, enabling a parent to return home rather than remain in a skilled nursing facility, and allowing a spouse to stay engaged with both parents during a critical transition. The idea that Touching Hearts can preserve a loving home environment - postponing tougher moves to memory care or facility care - reframes caregiving as a strategic part of a family's plan rather than a last resort. This tone of empowerment - supported by reliable scheduling, sensitive caregiving, and proactive problem-solving - recurs across many accounts.

Individual caregivers often become central figures in these stories. Michala is repeatedly highlighted as a model of reliability and warmth - on time, compassionate, and attentive to every need, from home exercises and physical therapy support to housekeeping and appointment assistance. Families describe her as a cornerstone of a broader, well-orchestrated service: a caregiver who contributes to a sense of normalcy and continuity in daily life. The agency itself is praised as "top notch," underscoring that the quality of the people on the ground reflects the standards set by the organization's leadership and staffing practices.

The caregiving team's impact extends beyond the person receiving care to the entire family system. In one account, the introduction of services and ongoing weekly support from caregivers such as Carol and Sarah provided a level of professionalism and sincerity that put relatives at ease. The gratitude is not merely for competence, but for the sense of partnership - knowing that the family is heard, that care plans adapt as needs evolve, and that the administration remains an approachable, dependable point of contact. For families facing transitions, such as staying in one's own home or adjusting to new levels of assistance, Touching Hearts is framed as an essential ally rather than a distant vendor.

Several testimonials stress the emotional value of the relationships formed. Caregivers are portrayed as more than professionals; they are trusted friends who communicate regularly to ensure everyone stays informed. Whether it's one caregiver staying with a parent through increasing needs or several teammates maintaining continuity as situations evolve, the result is a sense of security across distances - families spread across states feel confident that their loved ones are receiving consistent, compassionate care. The tone is often described as grateful and blessed: a sense that finding Touching Hearts was a turning point in a difficult journey.

Beyond the care for clients, many reviewers speak to the company's culture as a workplace. The same standards that make Touching Hearts a strong home-care provider - clear communication, dependable scheduling, and genuine respect for caregivers - also create a rewarding experience for employees. Several testimonials celebrate the organization as a wonderful place to work, noting how the team carefully matches clients and caregivers to achieve long-standing relationships, and how ongoing training and supportive leadership help staff stay current with best practices. The recurring message is that when employees feel valued and equipped, they deliver higher quality care and cultivate trust with families.

The breadth of praise also encompasses the broader network the company supports. Clients point to referrals from trusted sources like Presbyterian Homes, where a caregiver remained with a family as needs increased; to long-term commitments that adapt to changing conditions; and to feedback loops that keep the agency accountable and responsive. A sense of foothold and continuity is repeatedly asserted: a caregiver can remain with a client through months of changing needs, with administration that remains "genuinely available, connected and engaged." These themes reinforce a larger narrative of reliability, compassion, and ongoing partnership.

In sum, these testimonials sketch Touching Hearts at Home as more than a caregiving service; they depict a trusted ally that blends professional excellence with humane, attentive care. Families repeatedly echo sentiments of feeling supported, respected, and heard, while caregivers describe a workplace that honors their contributions and fosters professional growth. The overarching impression is one of gratitude: for the care that helps loved ones stay at home, for the people who make that care possible, and for a company culture that treats everyone - clients, families, and staff - with dignity, kindness, and a shared sense of purpose.

Features

Housing

  • 4 resident community capacity 4 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • General Mitchell International (12 miles away) General Mitchell International (12 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Kind Hearts Living Center is an assisted living community located in Milwaukee, WI. We offer board and care home as well as memory care services to meet the unique needs of our residents. Our fully furnished facility provides a comfortable and homelike environment for our residents.

At Kind Hearts Living Center, we prioritize the well-being of our residents by providing a range of amenities and care services. Our dining room offers nutritious meals that cater to special dietary restrictions. Housekeeping services ensure that our residents' living spaces are always clean and tidy.

Our outdoor space and garden provide a beautiful setting for relaxation and enjoyment of nature. Wi-Fi/high-speed internet and telephone services are available to keep our residents connected with their loved ones.

Our dedicated staff members are trained to assist with activities of daily living, such as bathing, dressing, and transfers. They also coordinate with healthcare providers to ensure proper medication management and offer a mental wellness program for the overall well-being of our residents.

For individuals with memory impairments, we provide specialized memory care programming, including activities designed to promote cognitive function. We also have a dementia waiver and hospice waiver available for those who may require additional support.

We understand the importance of maintaining an active lifestyle, which is why we offer scheduled daily activities for our residents to enjoy. Nearby cafes, parks, pharmacies, restaurants, places of worship, physicians, hospitals, and transportation options ensure that our residents have easy access to various amenities within the community.

At Kind Hearts Living Center in Milwaukee, WI, we strive to create a caring and supportive environment where seniors can lead fulfilling lives while receiving the assistance they need.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.6 miles)
  • Walgreens (1.4 miles)
  • Walgreens (1.6 miles)
  • Walgreens (2.2 miles)
  • Walgreens (2.2 miles)
  • Walgreens (2.5 miles)
  • Swan Service-U Pharmacy (2.9 miles)

Restaurants

  • Checkers (0.7 miles)
  • Shark's Fish & Chicken (1.4 miles)
  • McDonald's (2.7 miles)
  • McDonald's (3.1 miles)
  • Culver's (3.2 miles)
  • Chick-Fil-A (3.3 miles)
  • McDonald's (3.3 miles)

Places of Worship

  • Northwest Baptist Church (1.1 miles)
  • Redemption Lutheran Church (1.5 miles)
  • Honey Creek Church (4.4 miles)

Hospitals

  • Wheaton Franciscan - St. Joseph Campus (2.3 miles)
  • Aurora Psychiatric Hospital (3.7 miles)
  • Froedtert Pavilion (4.1 miles)
  • Ambulatory EEG Recordings (4.1 miles)
  • Aurora Sinai Medical Center (5.6 miles)
  • Rogers Memorial Hospital (6.4 miles)

Physicians

  • Aurora Advanced Healthcare (2.6 miles)
  • Wheaton Franciscan Medical Group (4.1 miles)
  • Froedtert Hospital (4.1 miles)
  • Froedtert Clinical Cancer Center (4.2 miles)
  • Aurora Health Center (4.4 miles)
  • Aurora Nephrology (4.4 miles)
  • Rheumatic Disease Center (5.7 miles)

Parks

  • Hoyt Park (3.2 miles)
  • Wil-O-Way Underwood Park (3.6 miles)
  • Algonquin Park (4.5 miles)
  • Brown Deer Park (5 miles)
  • Estabrook Park (5.1 miles)
  • Elm Grove Village Park (5.2 miles)
  • Kern Park (5.7 miles)

Cafes

  • Starbucks (3.4 miles)
  • Starbucks (3.4 miles)
  • Starbucks (4.4 miles)
  • Starbucks (5.5 miles)
  • Starbucks (6.2 miles)

Transportation

  • U-Haul Moving & Storage (3.6 miles)
  • Milwaukee Intermodal Station (6.3 miles)

Frequently Asked Questions

Where is Kind Hearts Living Center?
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Nearby Communities

Related Resources

  • dementia careA Holistic Dementia Care Guide: Effective Strategies for Memory Support

    The guide on holistic dementia care outlines the complexity of dementia and stresses the need for individualized caregiver strategies that include medical treatment, psychological support, and environmental adaptations, while emphasizing early detection, various therapeutic options, and caregiver support to enhance quality of life and maintain dignity.

  • dementia careMemory Care Pathways: A Holistic Guide to Dementia Support

    "Memory Care Pathways: A Holistic Guide to Dementia Support" outlines the complexities of dementia and its various types, emphasizing early detection, patient-centered care strategies, caregiver support, and long-term care options while addressing legal and financial considerations to enhance the quality of life for individuals with dementia and their families.

  • sundown syndromeComprehending Evening Confusion in Dementia: Causes, Manifestations, and Support

    Sundown syndrome, or sundowning, is a phenomenon in dementia patients characterized by increased confusion and agitation during late afternoon and evening, influenced by factors like disrupted circadian rhythms and fatigue. Effective caregiver strategies include establishing routines and managing environmental light while addressing caregiver stress through support services.