2577 South 118 Th Street, Milwaukee, WI 53227
For more information about senior living options: (844) 490-3973
The staff are well trained, friendly, and provide quality care to their patients. The place is nice. The facility is very clean and professional. The staff are very nice for those who need this type of treatment.
Horrible management. The place has gone downhill since last year. The floor staff are overworked, stressed and underpaid. The owners do not care except about the money to line their pockets. The facility is extremely short-staffed in both day program and residential. The temp service used by the facility is horrible and does not provide adequate care. The staff provide only the bare minimum of care. Multiple NS-owned residential houses have had bed bugs, with terrible staff and clients who attack each other. Management does nothing.Next Step In Residential Services West Allis is best suited for families seeking a cost-conscious, home-like residential setting paired with a day program, where attentive frontline care can shine when staff levels are stable. The operation spans multiple residential houses, creating a compact, community feel rather than a sprawling campus. For residents needing daily supervision, structured activities, and a clear point of contact, this environment can deliver warmth and personal attention that families often value. When staffing pipelines are flowing, caregivers are described as well-trained and friendly, and the premises feel clean and professional. In stable periods, the positives are tangible and meaningful for day-to-day quality of life.
However, significant caveats shape the decision. Families prioritizing rock-solid management, reliable staffing, and predictable safety outcomes should consider alternatives. Reports of overworked floor staff, low pay, and reliance on temporary workers raise questions about consistency in care. Instances of bed bugs in multiple residential houses and notes of residents engaging in risky behavior without timely intervention amplify safety concerns. The impression that owners are more focused on finances than resident welfare compounds these red flags. When governance or staffing falter, care quality and resident experience tend to deteriorate rapidly, making reliability a central risk to weigh.
On the positive side, when the team is adequately staffed, frontline performance stands out. Several reviewers describe well-trained, friendly caregivers delivering quality care, with the environment remaining clean and professional. The day program and residential settings can feel organized, and staff who engage residents and provide meaningful support are frequently highlighted. For families seeking a caregiver-centric approach where staff know residents by name and respond promptly, these moments of solid care are highly valued. The home-like atmosphere paired with capable frontline staff under stable conditions offers genuine, tangible benefits.
Yet the negatives are not easy to overlook. Management quality is repeatedly questioned, with criticisms that owners appear more focused on revenue than resident welfare and that accountability is lacking when problems surface. Short-staffing across both day program and residential services places additional stress on caregivers and increases the risk of missed cues or delayed responses. The reliance on temp agencies translates into inconsistent care, and the reported bed bug history at several houses, along with client-on-client aggression and insufficient intervention, raises serious safety concerns. These factors erode trust and complicate ongoing delivery of reliable care.
Given the mixed picture, the core question is whether the positives can counterbalance the risks. If staffing stabilizes and leadership shows a proactive commitment to resident welfare, the favorable elements - cleanliness, professionalism when present, and a personable care approach - become compelling. However, the frequency of staffing gaps and governance concerns tilt the odds toward caution, especially for residents with higher care needs, behavioral challenges, or those requiring steady supervision. Families should quantify risk tolerance: is the potential for excellent daily interactions worth navigating the possibility of abrupt staff changes or escalations requiring escalation?
Bottom line: Next Step In Residential Services West Allis can deliver quality, compassionate care in a stable, well-run moment, but it is not the default choice for families prioritizing unwavering reliability and rigorous safety oversight. Prospective residents and families should hold candid conversations with staff and management, scrutinize staffing patterns, and request a concrete plan addressing bed bug history and aggression risks before enrolling. If stability and proactive governance are non-negotiable, improvements or alternatives with proven tracks in resident safety and consistent staffing should be pursued. For those able to tolerate variability in exchange for a strong frontline rapport and a more affordable, home-like environment, this community remains a plausible option worth careful consideration.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (9 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Next Step In Residential Services in West Allis, Milwaukee, WI is a well-equipped and caring assisted living community. With a focus on providing personalized care and support, this facility offers board and care home services to meet the unique needs of each resident.
Residents can enjoy various amenities provided at the community. A spacious dining room is available for meals that cater to special dietary restrictions. The living spaces are fully furnished, ensuring comfort and convenience. A beautiful garden and outdoor space allow residents to enjoy fresh air and nature. Housekeeping services are provided to maintain cleanliness and tidiness throughout the community. Wi-Fi/high-speed internet and telephone services are also included for constant connectivity.
The dedicated staff offer a range of care services to assist with activities of daily living such as bathing, dressing, and transfers. They coordinate with healthcare providers for seamless medical care. Along with medication management, they also ensure that residents adhere to their diabetes diet if necessary. Meal preparation and service are provided, taking into account any special dietary restrictions.
Transportation arrangement for medical purposes as well as doctor appointments is available to ensure residents can receive necessary healthcare without hassle. To keep residents engaged and entertained, scheduled daily activities are organized by the staff.
The community is conveniently located near various amenities in the surrounding area. There are several cafes, parks, pharmacies, restaurants, places of worship, theaters, physicians' offices nearby making it easy for residents to access essential services as well as enjoy recreational outings.
Overall, Next Step In Residential Services offers a comfortable, supportive environment where seniors can receive personalized care while maintaining independence and enjoying a range of amenities and nearby conveniences in Milwaukee's West Allis neighborhood.
Next Step In Residential Services West Allis is located at 2577 South 118 Th Street, Milwaukee, WI 53227 in Waukesha County, Wisconsin
Hil Root River
West Allis, WI
Small, personalized setting with comprehensive care and furnished apartments.
Tall Oaks
West Allis, WI
Specialized memory care in a secure, supportive environment with dedicated staff and personalized care.
Tall Oaks Of West Allis
Milwaukee, WI
24/7 supervision with ADL assistance and medication management in a small, fully furnished community.
Rogers Memorial Hospital West Allis Recovery Center
West Allis, WI
Strong care features and on-site amenities (24-hour supervision, medication management, dining, activities).
Autumn Villa
West Allis, WI
Encourages family involvement and unannounced visits to monitor care.
CLE - Autumn Villa
West Allis, WI
Competitive pricing for semi-private/private rooms with comprehensive care and on-site activities.
Village At Manor Park Palmer House
Milwaukee, WI
Seamless integration of independent and assisted living with attentive staff guidance.
Clement Manor
Milwaukee, WI
Continuum of care with extensive amenities and a compassionate, attentive staff.
Robins Landing at New Berlin
New Berlin, WI
Memory-care focus with dedicated staff and on-site amenities.
Senior Transition Services: Understanding Their Role, Cost, and Importance
Senior move management services assist older adults in the relocation process by providing emotional support and organizational help, addressing unique challenges like downsizing and moving from long-term homes. These specialists collaborate with real estate agents and manage logistics, making the transition smoother for seniors and their families.
Exploring the Path to Senior Living: A Comprehensive Look at Independent Living and Assisted Living
The article examines senior housing options, detailing the distinctions between independent living and assisted living, along with the emerging "independent assisted living" model that blends both approaches. It highlights the importance of assessing individual needs, preferences, and financial factors in making informed decisions about suitable living arrangements for seniors.
The deductibility of assisted living expenses on taxes hinges on factors like the individual's medical condition and service nature, typically requiring the resident to be "chronically ill" per IRS definitions. Taxpayers may deduct eligible medical expenses related to personal care services but generally not rent unless primarily for medical care, and they should maintain thorough documentation to support claims while considering itemizing versus standard deductions.
Is Assisted Living Deductible on Your Taxes? Understanding the Complexities of Assisted Living Expenses and Deductions