2633 South 68 Th Street, Milwaukee, WI 53219
For more information about senior living options: (844) 490-3973
The staff are well trained, friendly, and provide quality care to their patients. It is a nice place. It is very clean and professional. The staff are very nice for those who need this type of treatment.
The management is horrible. The facility has gone downhill since last year. Floor staff are overworked, stressed, and underpaid. The owners care only about money and not about people. The facility is extremely short-staffed in both day program and residential. The temp service used is horrible and does not provide adequate care. Staff perform only the bare minimum. Several NS-owned residential houses have had bed bugs, with terrible staff and clients who attack each other, and management does nothing.Next Step In Res Services, Milwaukee, is best suited for families seeking a facility with a crisp, professional presentation and front-line caregivers who demonstrate genuine warmth and competence when the operation is functioning smoothly. When staffing is stable and management is responsive, residents can expect clean surroundings, courteous interactions, and attentive day-to-day care. The environment can be reassuring for those who value a polished atmosphere and staff who know their roles. However, that strength depends on a management structure that keeps the trains running and people properly supported, which episodes reviewed suggest may not always be the case.
Alternatives are worth considering for families prioritizing consistent staffing, predictable safety, and proactive problem-solving. Several reviews describe serious gaps - understaffing, overworked floor staff, underpaid workers, and a reliance on temporary staff that fails to deliver reliable care. Where there are documented bed bugs in multiple residential houses and incidents of residents attacking each other, the risk calculus shifts. In short, for a loved one requiring reliable, steady supervision, or for families unwilling to tolerate recurring staffing instability, exploring other Milwaukee-area options with stronger retention, robust QA, and transparent incident management is prudent.
On the flip side, the explicit pros are not merely incidental. The well-trained, friendly staff who provide quality care when present can be a critical differentiator, translating into meaningful daily support for participants. Cleanliness and a professional tone contribute to a sense of safety and respect. For residents who respond well to consistent, personable aides and who can thrive when shifts are adequately staffed, these strengths can meaningfully offset some operational headaches. The question is whether these positives align with the individual's needs consistently, not just on the best days.
Yet the cons are not easily dismissed. Persistent management concerns, combined with reputational hints that owners prioritize money over care, erode confidence in long-term stability. Short staffing and reliance on temp agencies raise red flags about continuity of care, especially for residents with complex medical or behavioral needs. Reports of bed bugs across multiple houses and client-to-client conflicts illuminate safety and sanitation risks that cannot be explained away by occasional good days. In this context, even strong front-line performance may fail to deliver the steady, safe experience families expect.
To decide, families should demand concrete, current answers. Insist on a transparent staffing plan with ratios by shift, turnover rates, and a recent audit of safety incidents. Request specifics about bed bug remediation history and ongoing pest control practices. Tour current residential houses at different times of day, talk with direct caregivers, and, if possible, speak with trusted residents or families. Clarify contract terms around provider-backed waivers and what happens when staffing falls short. Consider a temporary arrangement to test whether the care quality remains consistent beyond the initial impression.
In sum, Next Step In Res Services offers undeniable strengths in appearance and frontline caregiving, but those strengths hinge on a fragile operational backbone. For families whose priority is a consistently high level of care, strong safety oversight, and reliable staffing, alternatives should be actively explored. For others who can accept variability and want to leverage the best of available staff when they are on duty, it may be worth a careful, time-limited engagement paired with rigorous monitoring. The decision should balance current impressions with a rigorous assessment of staffing stability, incident history, and long-term governance.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (6 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Next Step In Res Services Cleveland in Milwaukee, WI is a board and care home that provides excellent care and support for seniors in a comfortable and welcoming environment. Our facility offers a range of amenities to ensure our residents' comfort and convenience, including a spacious dining room where delicious meals are served, fully furnished accommodations, a beautiful garden for relaxation, and housekeeping services to maintain cleanliness.
We understand the importance of staying connected, which is why we provide access to telephone services and Wi-Fi/high-speed internet for our residents to stay in touch with their loved ones or browse the web at their leisure. Additionally, we offer move-in coordination assistance to make the transition into our community as smooth as possible.
Our highly trained staff is dedicated to providing personalized care services tailored to each resident's unique needs. We offer assistance with activities of daily living such as bathing and dressing, as well as transfers between different locations within our facility. Our staff also coordinates with health care providers to ensure comprehensive care.
For residents with special dietary requirements, we offer diabetes diets and can accommodate special dietary restrictions. Our experienced chefs prepare delicious meals and provide meal preparation and service according to individual preferences.
Transportation is an essential aspect of senior living, which is why we arrange transportation for medical appointments. Additionally, there are numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals located nearby for easy accessibility.
To keep our residents engaged and entertained, we schedule daily activities that cater to their interests and promote socialization within the community. Whether it's participating in group exercises or enjoying arts and crafts sessions, there is something for everyone at our assisted living community.
At the Next Step In Res Services Cleveland in Milwaukee, WI, we strive to create a warm and nurturing environment where seniors can receive the care they need while maintaining their independence. Contact us today to learn more about how we can meet your loved one's assisted living needs.
Next Step In Res Services Cleveland is located at 2633 South 68 Th Street, Milwaukee, WI 53219 in Milwaukee County, Wisconsin
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