Aria at Mitchell Manor

Pros

• The assisted living resident rooms are nice and spacious, providing a welcoming environment.
• The staff members encountered were friendly and professional, contributing to a pleasant atmosphere in the facility.
• There are various activities available that residents enjoy, promoting social interaction and engagement.
• The grounds of Aria at Mitchell Manor are well-kept and offer beautiful outdoor spaces for residents to enjoy.
• The layout of the apartments is attractive and convenient, with good closet and balcony space for residents.

Cons

• The care provided has significantly deteriorated since the facility was sold to Aria, with frequent instances of no staff being available to assist residents.
• Residents have expressed concerns about a lack of response to emergency call buttons, leading to situations where individuals have fallen and waited for help for over 30 minutes.
• There are reports of inadequate cleanliness in both individual rooms and common areas, with unpleasant odors and dirty bathrooms noted by multiple reviewers.
• The food options are unsatisfactory, with many residents finding the meals inedible and failing to accommodate dietary restrictions.
• Communication between the staff and families is poor, creating frustration for loved ones trying to address issues or obtain information about resident care.
• The perceived quality of staffing has declined, with several reports highlighting gaps in staffing levels and a lack of professionalism from key personnel.
• Some residents feel that their personal belongings, like clothing, frequently go missing without resolution.
• The layout and organization of the facility are criticized as cramped and disorganized, detracting from a comfortable living environment for residents.
• Many reviews indicate that management appears more focused on cost-cutting measures rather than providing adequate care or addressing resident needs effectively.
• Families report needing to contact state authorities due to unresponsive staff when raising concerns about care quality and safety issues.

Review

Aria at Mitchell Manor has garnered mixed reviews, particularly after a change in ownership which many residents and their families believe has led to a significant decline in the quality of care. The facility was praised for its attractive appearance and spacious assisted living rooms when it first opened. However, the sentiment among current residents and their families suggests that the high standards once associated with Aria have deteriorated. Families report alarming instances where staff were unresponsive to emergency call buttons, leaving loved ones stranded after falls for extended periods without assistance. Such experiences have prompted some family members to contact state authorities seeking redress.

One recurring theme across the reviews is the lack of consistent staffing and communication. Residents frequently express frustration about not being able to reach staff members when needed, with main phone lines often going unanswered. Even requests made directly to the administration reportedly go unacknowledged. This lack of responsiveness highlights a troubling culture within the facility where resident needs appear secondary to operational efficiency and cost-cutting measures instituted by higher management post-acquisition.

Hygiene concerns raise further red flags about the day-to-day conditions at Aria at Mitchell Manor. Many reviewers describe unsanitary environments, including dirty bathrooms, unpleasant odors stemming from questionable personal hygiene practices of residents, and issues like inadequate showering frequency among those requiring assistance. Complaints also extend to food quality, with reports indicating that meals are either inedible or fail to meet dietary restrictions such as low-carb options for diabetic residents.

Despite these significant qualms regarding care quality and environmental cleanliness, there are aspects of Aria that receive positive mentions. Some individuals appreciate the layout of individual apartments and find ratings improvement potential in amenities such as activity rooms which host various resident interactions—a point occasionally lauded even amidst a backdrop of dissatisfaction. The gardening area and chapel provide peaceful settings conducive to relaxation; however, overall organization during activities appears lacking as several reviewers noted crowded spaces where engagement felt insufficiently directed.

Moreover, while most feedback centers around declining care standards, several reviews recall initial positive impressions based on staff friendliness and professionalism in response during tours or early months after admission. Yet this goodwill seems overshadowed by an overarching trend pointing toward neglect as facilities struggle with coordination among team members and proper supervision needed for comprehensive care—especially concerning those grappling with dementia or other cognitive impairments.

Families looking into memory care options at Aria note that while accommodations may be satisfactory for higher levels of independent living needs linked closely to assisted living models—residents needing specialized memory support feel overlooked due to space constraints within designated areas lacking proper features conducive for therapeutic walking or social interaction opportunities designed for cognitive engagement.

In summary, while Aria at Mitchell Manor possesses certain appealing characteristics such as its well-kept grounds and spacious living arrangements—the apparent shift away from resident-focused care since ownership transitioned raises serious concerns about whether this facility can reclaim or improve upon its previous standard of service perceived before recent changes took hold.

This part of West Allis, Wisconsin offers a variety of amenities and services that cater to seniors looking for a convenient and comfortable living environment. With numerous parks nearby, such as Paliafito Park and Greenfield Park, residents can enjoy outdoor activities and scenic views. There are several pharmacies in close proximity for easy access to medication and healthcare needs. Additionally, there are plenty of dining options ranging from fast food chains like Taco Bell to local pubs like Paulie's Pub & Eatery. For medical care, there are reputable hospitals like Aurora St Luke's Medical Center and Froedtert Pavilion within a short distance. Several physicians' offices are also available for regular check-ups and specialized care. In terms of transportation, the Milwaukee Intermodal Station is easily accessible for those looking to explore the surrounding areas or visit family in other locations. Overall, this area provides a well-rounded community with convenient amenities for seniors seeking a peaceful yet vibrant neighborhood to call home.

Parks

• West Allis West Milwaukee Recr (0.9 miles)
• Paliafito Park (3.6 miles)
• Humboldt Park (4 miles)
• Hoyt Park (4.3 miles)
• Greenfield Park (4.5 miles)
• Henry Maier Festival Park (4.5 miles)
• Red Arrow Park (4.5 miles)

Pharmacies

• Walgreens (1 miles)
• Walgreens (1.1 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (1.9 miles)
• Walgreens (2.1 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.5 miles)

Restaurants

• Taco Bell (1.1 miles)
• Bull Shooter Saloon (1.8 miles)
• Paulie's Pub & Eatery (1.9 miles)
• McDonald's (2.1 miles)
• O'Connor's Perfect Pint (2.2 miles)
• Liquid Johnny's (2.2 miles)
• Kopp's Frozen Custard (3.4 miles)

Hospitals

• Aurora St Luke's Medical Center (1.7 miles)
• Surgicenter - Children's Wisconsin (3.3 miles)
• Aurora Psychiatric Hospital (3.4 miles)
• Froedtert Pavilion (3.5 miles)
• Rogers Memorial Hospital (3.6 miles)
• Aurora Sinai Medical Center (3.8 miles)

Physicians

• Maplewood Center (2.3 miles)
• Sports Medicine & Orthopedic Center (3.3 miles)
• Layton Avenue Dermatolgy Clinic (3.3 miles)
• Oklahoma Pediatrics-Children's Wisconsin (3.3 miles)
• Froedtert Clinical Cancer Center (3.4 miles)
• Froedtert Hospital (3.5 miles)
• Lincoln Avenue Clinic (3.7 miles)

Cafes

• Starbucks (2.9 miles)
• Starbucks (3.4 miles)
• Starbucks (3.5 miles)
• Starbucks (3.6 miles)
• Starbucks (3.7 miles)
• Colectivo Coffee (3.8 miles)
• Hawthorne Coffee Roasters (4.2 miles)

Places of Worship

• Honey Creek Church (3 miles)

Transportation

• Milwaukee Intermodal Station (3.9 miles)