2355 South 68 Th Street, Milwaukee, WI 53219
For more information about senior living options: (844) 490-3973
The situation eventually improved. Caring staff were willing to talk to residents about anything and help them out. The facility is described as helping residents with jobs and transportation. The firing of the strict Timberview staff member is viewed positively by the reviewer.
The reviewer notes Hastings View became mean toward them in the last year. They were transferred to North Crossings where a resident and staff were mean to them. Two staff members were awful; one from Timberview locked up food and other items that residents should have access to. That Timberview staff member was fired. Another staff member stood up for the mean resident all the time and interfered with their meds. The reviewer had to make phone calls to stop wrong meds being given at the wrong times. They lived at Timberview House in Eau Claire and say the place makes it impossible to work, won't drive on weekends, and most jobs require weekend hours. There is a person at the facility who fits a higher level of care who punches residents and staff, and nothing is done about it. The facility has hazards such as a live wire in the boiler room taped to a water pipe. A basement flooded and staff watched as they cleaned up sewage water and did not offer gloves.This community appears best suited for seniors who want a lower-cost option with approachable, caring staff and an environment that can feel homey in the right moments. Families that value personal interaction and are willing to stay engaged in daily care decisions will find some genuine warmth here, especially when well-trained staff are on duty. It is not ideal for someone who requires strict, reliable medication management, tightly supervised safety, or a consistently high level of oversight. Prospective residents who can navigate occasional staff turnover and participate actively in care plans will get the most from this setting.
Those who should consider alternatives are families with residents who need dependable medication administration, stronger safety protocols, or consistent transportation and work-support services. If a senior depends on precise med timing, prompt response to incidents, or a transparent record of staffing and safety practices, this environment may fall short. The reviews hint at variability in staff quality and in the delivery of promised services, suggesting that other options with higher staffing ratios, clearer incident reporting, and more robust safety infrastructure could be more suitable.
The strongest, most repeatable pro is genuine, approachable care from some staff members who are willing to talk through problems and lend a hand. When these caring tensions exist, they can partially counterbalance gaps in programming or structure, and they can make days feel manageable for residents who do not insist on perfect processes. However, those positives are unevenly distributed. In practice, one resident notes moments of supportive interaction, while another highlights staff who failed to provide timely, correct medications and others who undermined trust. This inconsistency undermines reliability.
The major cons cluster around safety, reliability, and promised services that do not consistently materialize. Instances described across properties include medication mishandling, staff rigidity that restricts access to essentials, and a perception that some staff resist addressing resident concerns. More systemic hazards - such as hazardous wiring, flooded basements, and unaddressed sanitation issues - underscore a vulnerability in maintenance culture. These risks are material and not easily offset by occasional kindness or a few helpful conversations; they demand ongoing, verifiable accountability and safer operating procedures.
For families evaluating options, a concrete vetting plan is essential. Insist on current, site-specific details: staffing ratios by shift, the exact medication management protocol, and the process for reporting and resolving safety incidents. Request recent maintenance and safety upgrade records, and ask to tour during mornings, afternoons, and evenings to observe how crises are handled. Speak with current residents and their families about how quickly needs are met and how transportation or job-support services are actually delivered. Ensure there is a clear, written escalation path for problems and a transparent medication administration log.
Bottom line: Brotoloc West Allis can work for residents who prioritize warmth, personal attention, and affordability, and who are comfortable advocating for themselves or a trusted family member. For those whose care needs hinge on reliable med administration, predictable safety, and consistently delivered services such as transportation or employment support, alternatives with stronger staffing discipline and transparent safety records are worth strong consideration. In short, this setting rewards proactive families who want to partner closely with management, but it tests tolerance for variability and risk.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (6 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Brotoloc West Allis in Milwaukee, WI is a board and care home offering personalized care and assistance to seniors. Our community provides a range of amenities to ensure the comfort and convenience of our residents.
The dining room offers delicious meals prepared with special dietary restrictions in mind. The fully furnished living spaces provide a cozy and comfortable environment for our residents. We also have outdoor spaces and a garden where residents can relax and enjoy the fresh air.
Our dedicated staff offers housekeeping services to maintain cleanliness and tidiness throughout the community. We also assist residents with activities of daily living such as bathing, dressing, and transfers. Our team works closely with healthcare providers to coordinate medical care for our residents.
Medication management is provided to ensure that residents receive their medications on time and as prescribed. Additionally, we offer transportation arrangements for medical appointments, making it easier for residents to access the healthcare they need.
Residents can enjoy scheduled daily activities that promote social engagement and physical well-being. With 7 cafes, 6 parks, 29 pharmacies, 10 physicians' offices, 27 restaurants, 1 transportation option, and 1 place of worship nearby, there are plenty of opportunities for outings and community involvement.
At Brotoloc West Allis in Milwaukee, WI, we strive to create a supportive environment where seniors can thrive while receiving the care they need.
Brotoloc West Allis is located at 2355 South 68 Th Street, Milwaukee, WI 53219 in Milwaukee County, Wisconsin
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