New Perspective North Shore in Brown Deer, WI
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Information last verified:
8875 N. 60th Street, Brown Deer, WI 53223
For more information about senior living options: (844) 490-3973
Residents are happy and engaged, with daily activities and social events. The staff are friendly, caring, and readily available to answer questions. The facility is clean, welcoming, and well-maintained. The memory care programs are remarkable and provide personalized stimulation for each resident. The community feels like a home away from home, with a nurturing environment focused on well-being. The building is beautiful and offers a range of amenities and activities. Families feel reassured by the attentive care and open communication from staff. The leadership team and Life Engagement Manager plan engaging activities that encourage social involvement.
They described the facility as horrible and advised people not to send their loved ones there. They warned others to stay away from the facility due to its conditions. They described the staff's treatment of residents as disgusting, recounting an incident where staff yelled at and belittled an elderly man. They criticized the management as poor and accused the facility of false advertising and unprofessional staff. They claimed housekeeping charges were billed as part of rent but were not performed for over a year, and they found the front desk staff rude and disrespectful. They alleged neglect and abuse in memory care, supported by videos and photos, and called for a major investigation. They reported slow call-button responses, sometimes taking hours, and described the system as inadequate. They described the memory care and living conditions as disgusting and unacceptable.New Perspective North Shore in Brown Deer is best suited for seniors who want a lively, socially engaged environment with a visible emphasis on enrichment and memory-care programming. It works especially well for independent living residents who prize a robust activity calendar, welcoming peers, and easy access to in-house amenities. Families seeking a community where a Life Engagement Manager coordinates frequent events and personalized engagement will find the culture at North Shore aligns with those goals, and residents who value a well-kept, attractive building will appreciate the sense of hospitality that pervades the space.
Those weighing alternatives should consider what happens when daily support needs rise. If a resident relies on prompt CNA assistance, frequent call-button responses, and consistent oversight on safety and daily living tasks, some reviews indicate this is an area where expectations may not always be met. Families with heightened concern about management accountability, transparency in operations, or past billing or service-availability concerns may want to compare with other communities that emphasize rapid response, documented care plans, and clearer escalation processes. In short, be prepared to probe not just the amenities, but the systems that ensure reliable care.
On the plus side, the core strengths of New Perspective North Shore are tangible and consistently highlighted. The community exudes a warm, welcoming atmosphere, with staff and residents described as friendly, patient, and attentive. The calendar of activities is substantial, spanning social events, outings, crafts, and fitness opportunities that keep residents visually and socially engaged. The memory-care programs receive frequent praise for personalization and stimulation, with families noting meaningful routines and dedicated staff who observe and adapt to individual needs. The building itself is often described as beautiful and well-maintained, with convenient on-site services such as a barber shop that add to everyday convenience.
Nevertheless, the most serious red flags in the collected feedback cannot be ignored. A subset of reviews contains grievous claims of neglect, mistreatment, and inconsistencies in care that culminate in intense family distress. Reports of delayed call responses, questions about housekeeping charges, and allegations of poor management accountability have appeared alongside numerous other positive testimonials. This volatility, where strong praise sits beside profound accusations, means prospective residents must pursue direct, multi-source verification: tour promptly, revisit at different times, and speak with current residents and families about day-to-day experiences, not just impressions from a single visit or a single shift.
For families undertaking a decision, a practical due-diligence checklist is essential. Request to review actual care plans, incident logs, and how staff respond to emergencies, including exact call-button protocols and response times. Observe how front-line staff communicate with residents and families, and ask about staffing ratios by shift, turnover rates, and ongoing training, especially in memory care. During tours, insist on meeting the Life Engagement Manager and several caregivers to gauge consistency and warmth across shifts. Do not overlook pricing: confirm what is included in monthly rent, what items incur extra charges, and how housekeeping or ancillary services are billed and reconciled. Consider speaking with regulators or ombudsmen if concerns persist after initial visits.
In the end, New Perspective North Shore offers a compelling, well-appointed neighborhood for seniors who prize activity, connection, and memory-care resources. The positives most strongly serve residents who want a vibrant daily rhythm, a community that feels like home, and attentiveness from staff who are genuinely engaged. The potential downsides, chief among them concerns about care reliability, management responsiveness, and some negative long-term reviews, mean this community is not a one-size-fits-all solution. Families with a higher tolerance for investigatory diligence and a priority on social vitality will find it worth serious consideration; those for whom consistent, unequivocal 24/7 care and transparent operational practices are non-negotiable should expand the search to ensure a more predictable level of daily support.
60 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Pet friendly"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.New Perspective North Shore in Brown Deer, WI is an assisted living community that offers a range of care services and amenities to meet the needs of its residents. Our community provides independent living as well as specialized memory care for those with dementia or mild cognitive impairment.
Residents at New Perspective North Shore have access to a variety of amenities to enhance their daily lives. They can enjoy visiting our beauty salon to pamper themselves or stay entertained with cable or satellite TV in the comfort of their own private rooms. Our community operated transportation allows residents to easily get around the area, whether it's for shopping, appointments, or social outings. For those who wish to stay connected online, we offer a computer center and Wi-Fi/high-speed internet.
When it comes to dining, our residents can indulge in restaurant-style meals served in our dining room. We accommodate special dietary restrictions and provide meal preparation and service. The small library provides a cozy space for reading and relaxing.
At New Perspective North Shore, we prioritize the well-being of our residents by offering various care services. Our 24-hour call system and supervision ensure that help is always available when needed. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by our caring staff members. Our team also coordinates with health care providers to ensure comprehensive care for our residents. Medication management is available for those who require it.
Engaging activities are an integral part of life at New Perspective North Shore. Residents can take advantage of concierge services to plan their day trips or participate in fitness programs designed to promote physical well-being. Resident-run activities allow them to connect with others in the community and make new friends. There are also scheduled daily activities for everyone's enjoyment.
Our convenient location offers easy access to nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals, and transportation options.
New Perspective North Shore in Brown Deer, WI is committed to providing a comfortable and supportive environment for our residents, ensuring their needs are met while they enjoy a fulfilling and active lifestyle.
New Perspective North Shore is located at 8875 N. 60th Street, Brown Deer, WI 53223 in Milwaukee County, Wisconsin
At New Perspective North Shore, the comprehensive array of services is tailored to address the unique needs of residents with dementia or Alzheimer's disease. Assistance with dressing and bathing ensures that residents maintain dignity and comfort in their personal care routines, while 24-hour supervision provides a reassuring environment that prioritizes safety. Medication management and transportation arrangements for medical appointments facilitate seamless healthcare access, ensuring timely responses to evolving health needs. The coordination with health care providers further enhances this holistic approach, allowing for a cohesive treatment plan. Activities of daily living assistance, including transfers, not only supports independence but also fosters engagement in meaningful activities. Additionally, the specialized memory care programming and mental wellness initiatives are designed to stimulate cognitive function and emotional well-being, accommodating those across various stages of memory impairment, including mild cognitive impairment under the dementia waiver framework. Meal preparation and service promote nutrition tailored to individual preferences and dietary needs, all contributing to an enriching experience that supports both physical health and quality of life.
New Perspective North Shore on seniors.fyi includes 10 photos including images showing interior, living room, kitchen, dining, lighting, decor, building, architecture, and more.
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Interior
Decor
Living Room
Building
Architecture
Windows
Kitchen
Artwork
Natural Light
Swimming Pool
