Mountcastle Corporation in Milwaukee, WI

5600 W Brown Deer Rd # 212, Milwaukee, WI 53223

For more information about senior living options: (844) 490-3973

4.1 from 10 reviews
5 stars
7
4 stars
1
3 stars
0
2 stars
0
1 stars
2

Assisted Living

Overall Review of Mountcastle Corporation

Pros

  • pro Mount Castle Corporation provides outstanding customer service; the team is professional, responsive, and goes above and beyond to ensure everything is handled smoothly.
  • pro Customers would highly recommend Mount Castle Corporation for reliable and professional services.
  • pro Mount Castle Corporation offers excellent, helpful, and responsive customer service.
  • pro Mount Castle Corporation delivers caring and compassionate caregiving services, as reported by residents and families.
  • pro The staff at Mount Castle Corporation are great and clearly love their jobs.

Cons

  • pro This place needs to be shut down ASAP.
  • pro The owner is very disrespectful and needs to be investigated by the state of Wisconsin.
  • pro The CEO of this company can't be taken seriously.
  • pro He lacks professionalism and suffers from narcissist personality disorder.

Review

Mountcastle Corporation in Milwaukee is best suited for families that prize responsive, people-centered service and a hands-on caregiving culture. The operation earns praise for front-line staff who show up professional, attentive, and genuinely engaged with residents. For families who want clear, timely communication and a team that makes daily life smoother - transitions, routines, and problem-solving handled with minimal fuss - this community often delivers a dependable experience. The emphasis on customer service translates into smoother move-ins, steadier scheduling, and a sense that concerns are heard and addressed promptly, which matters when bargaining with aging relatives and coordinating care.

Still, potential buyers should actively weigh governance and leadership signals. A pair of reviews target the owner and CEO, describing disrespectful behavior and a lack of professional bearing, with one even urging state-level scrutiny. Those messages create a perception of instability at the top and raise questions about accountability, consistency, and long-term oversight. In environments like assisted living, where resident safety, policy consistency, and regulatory compliance hinge on strong leadership, such comments cannot be dismissed outright. Families with a low tolerance for perceived leadership missteps or for decisions that seem misaligned with resident welfare may want to look closely at alternatives.

The strongest argument in Mountcastle's favor is the day-to-day care quality expressed by residents and families. The decidedly favorable client feedback highlights outstanding, responsive customer service and caregivers who are described as caring and compassionate. The staff's evident pride in their work - paired with a culture that values teamwork and a positive workplace - translates into reliable, respectful interactions, timely assistance, and a sense of security for residents who depend on consistent support throughout the day. When the primary concern is getting quality companionship, attentive help with tasks, and a warm, respectful environment, these pros deliver tangible benefits.

Further strength comes from a broadly positive caregiver experience and a sense that services are delivered with empathy. Several exclamations about "great staff," appreciation for the job, and repeated expressions of gratitude reinforce that residents experience everyday life with dignity and attention. In practical terms, this translates to better mood, fewer frictions over daily routines, and smoother management of activities of daily living. For families juggling medical appointments, medication routines, and social engagement, the ability to count on well-trained aides who show up consistently is a meaningful, differentiating factor.

Yet the negatives are not trivial. The consensus rating - 4.1 out of 5 from ten reviews - reflects mixed sentiment, and the two one-star assessments cannot be dismissed. The negative voices focus on leadership behavior rather than care quality per se, suggesting a disconnect between frontline care excellence and executive conduct. This duality matters: strong care teams can struggle to sustain morale and policy direction if leadership choices seem discordant with resident welfare or responsible governance. For risk-averse families, this tension signals a potential for occasional volatility in decision-making or strategy.

Ultimately, Mountcastle is a practical fit for those who want dependable caregiving with a bright spot in daily interactions and a front-office that makes client experience a priority. Families must, however, interrogate leadership dynamics as part of their due diligence. Prospective residents should request candid conversations about governance, review recent licensing or inspection notes, and seek firsthand impressions from multiple staff and families beyond the praise from several reviews. If governance clarity and consistent professional conduct at the top are non-negotiable, it is wise to compare with facilities that publicly foreground transparent leadership practices and demonstrable stability. Tour with a checklist in hand, press for concrete answers on accountability, and consider alternatives if long-term governance confidence cannot be established.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.

Transportation

  • General Mitchell International (17 miles away) General Mitchell International (17 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

Description

Mountcastle Corporation is an assisted living community located in Milwaukee, WI. We provide a comfortable and supportive environment for seniors who require assistance with daily activities while still maintaining their independence.

Within our community, we offer a range of amenities to enhance the quality of life for our residents. Devotional services are available off-site for those who wish to practice their faith. Our indoor common areas provide a welcoming space for socializing and relaxation.

Our dedicated staff is trained to provide specialized care for individuals with diabetes. We ensure that residents receive the necessary support and monitoring to manage their condition effectively.

We understand the importance of staying active and engaged, which is why we organize devotional activities offsite. Our residents have the opportunity to participate in spiritual events and connect with their beliefs.

In addition to our on-site amenities, Mountcastle Corporation benefits from its convenient location in Milwaukee. There are four cafes nearby where residents can enjoy a cup of coffee or meal with friends and family. Nature lovers will appreciate the four parks in close proximity, providing pleasant outdoor spaces for leisurely walks or picnics.

Accessing healthcare services is made easy as there are ten pharmacies and five physicians located nearby. Residents can rest assured knowing that medical assistance is readily available when needed.

Furthermore, there are numerous dining options with 21 restaurants nearby, allowing our residents to explore different cuisines or enjoy a meal out with loved ones.

Transportation services are also conveniently accessible, facilitating ease of travel to various destinations within the area. Additionally, there are places of worship and theaters situated nearby for those interested in cultural or spiritual activities.

Lastly, the peace of mind that comes from having two hospitals nearby ensures that prompt medical attention can be provided if required.

At Mountcastle Corporation, we strive to create a warm and vibrant community where seniors can thrive while receiving the care they need.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.2 miles)
  • Walgreens (2.4 miles)
  • Walgreens (3 miles)
  • Walgreens (3.2 miles)
  • CVS Pharmacy (3.4 miles)
  • Walgreens (3.5 miles)
  • Walgreens (4 miles)

Restaurants

  • Family Table Restaurant (0.5 miles)
  • Wendy's (0.9 miles)
  • Papa John's Pizza (1.3 miles)
  • Taco Bell (1.5 miles)
  • McDonald's (1.5 miles)
  • Wendy's (1.6 miles)
  • Libby Montana (2 miles)

Parks

  • A C Hanson Park (0.6 miles)
  • Algonquin Park (1.3 miles)
  • Brown Deer Park (2 miles)
  • Thiensville Village Park (3.7 miles)
  • Mequon Rotary Park (5.4 miles)
  • Kinderberg Park (6.2 miles)
  • Estabrook Park (6.7 miles)

Hospitals

  • Rogers Memorial Hospital (0.9 miles)
  • Ambulatory EEG Recordings (3.9 miles)
  • Breastfeeding Support - Ascension Columbia St Mary's Hospital Ozaukee Birthing Center (6.1 miles)
  • Wheaton Franciscan - St. Joseph Campus (7.2 miles)
  • Ascension Columbia St. Mary's Ozaukee - Cedarburg (7.2 miles)

Transportation

  • U-Haul Moving & Storage (2.1 miles)

Cafes

  • Starbucks (2.3 miles)
  • Panera Bread (4.1 miles)
  • Starbucks (4.2 miles)
  • Starbucks (4.3 miles)
  • Starbucks (6.3 miles)
  • Starbucks (7.5 miles)

Physicians

  • Aurora Nephrology (2.7 miles)
  • Premier Vision (3.8 miles)
  • Rheumatic Disease Center (4.2 miles)
  • Mequon Clinical Associates (4.4 miles)
  • Estetika Skin & Laser Specialists (4.5 miles)
  • Aurora Advanced Healthcare (5.2 miles)
  • Highland Family Health Center (5.8 miles)

Places of Worship

  • Redemption Lutheran Church (4 miles)
  • Northwest Baptist Church (6.1 miles)

Theaters

  • North Shore Cinema Mequon, Wi (4.7 miles)

Frequently Asked Questions

Where is Mountcastle Corporation?

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