8700 North 62Nd Street, Brown Deer, WI 53223
For more information about senior living options: (844) 490-3973
The staff is friendly, and the facility is welcoming and well-maintained. The community offers numerous daily activities and social events for every resident. The environment is nurturing, vibrant, and focused on residents' well-being. The memory care programs are remarkable, with personalized stimulation for each resident. The building is beautiful, clean, and well-organized. The leadership team is welcoming and makes residents feel at home. The apartments are luxurious, with amenities like a barber shop and accessible services. The staff goes above and beyond for residents and is consistently attentive. Life Engagement Managers plan thoughtful, engaging activities that encourage participation. The community is described as a home-away-from-home, with a warm, friendly atmosphere.
They described the facility as horrible and advised others to stay away. They witnessed caregivers yelling at an elderly resident, belittling him, and keeping him from bedtime. They reported the call button (a necklace) is ineffective and responses can take an hour or more. They alleged neglect and abuse of a family member, including physical and financial harm, ending in death. They noted bullying by another resident toward a husband's service dog and questioned the facility's pet-friendly claim. They claimed there was neglect and abuse with video and photo evidence and questioned why an Ombudsman wasn't involved. They argued the facility is not suitable for someone who needs CNA assistance or skilled nursing.New Perspective Senior Living presents itself in these testimonials as a place of bright contrasts: many residents and families sing its praises for a lively, social atmosphere, while others raise serious alarms about safety and care. Across locations like North Shore and Brown Deer, people describe a culture that can feel like a bustling, connected community one moment and, in other voices, a place where alarm bells should be rung. The tone shifts from glowing admiration of daily life and camaraderie to urgent warnings about neglect, slow responses, and questions about the quality of care.
For many reviewers, the day-to-day experience is full of activity, warmth, and companionship. Some residents report happiness and lightheartedness, with joking around and a sense that life at New Perspective is full and engaging. They describe a calendar packed with activities and social events every day, designed to accommodate residents with varying needs. Outings to places such as zoos or shopping trips are highlighted as important opportunities to mingle and enjoy time with others. Cleanliness and a welcoming atmosphere are consistently praised, and several accounts emphasize that staff members are friendly, approachable, and generally available to answer questions or offer help. The sense of a tight-knit, supportive community is a recurring positive thread.
Several reviews dive into specific programs and staff members that residents and families hold in high regard. Memory care is singled out as a notable feature by some, with statements about personalized stimulation that keeps residents engaged beyond routine care. The facility's focus on care and well-being is described as tangible, with mentions of a nurturing environment and attention to residents' comfort. The Life Engagement team - especially Mia, Ebony Johnson, and a few others - receives frequent praise for planning meaningful engagements and helping residents participate in activities. The Brown Deer location, in particular, is highlighted for its thoughtful programming and a tour-like experience that leaves families with a warm impression. Amenities such as an in-building barber shop, convenient shopping, and responsive staff who help with practical needs (like setting up a TV) are cited as contributing to a sense of independence and quality living.
Beyond the praise for staff and programming, a recurring message is the sense that New Perspective can feel like "home away from home" to many residents. Commentators describe a beautiful, well-kept building with a professional, friendly team that makes residents feel seen and heard. The leadership and overall environment are portrayed as welcoming, making residents and their families feel reassured about safety and daily life. Several testimonials emphasize how residents are encouraged to stay socially active and connected, with the community opening its doors for visitors and offering living spaces designed to support an engaged lifestyle.
However, not all experiences share in this warmth. A number of reviews present starkly negative experiences that raise serious concerns about safety and care quality. Some allege that the facility is unable to provide timely assistance to residents who need CNA support, with call buttons described as ineffective or unreliable - posing real risks for those who require immediate help. Descriptions of neglect and emotional distress surface, including accounts of yelling at an elderly man and belittling behavior, leaving a resident fearful of the very caregivers charged with his well-being. One reviewer explicitly states that the facility is not a nursing home or suitable for those who are sick or in need of skilled nursing assistance, underscoring fears about the level of care provided.
Even more troubling are claims of neglect and abuse tied to a relative's experience. A reviewer recounts moving in to care for a mother who was allegedly neglected and abused, with the situation culminating in the mother's death in a specific area of the building. The account includes serious charges of financial and physical abuse, the involvement of an Ombudsman, and the presence of cameras in the room. The reviewer identifies themselves and invites others to review their documentation, underscoring a perception that problems went unaddressed for some time. These narratives paint a very different picture from the otherwise sunny portrayals and remind readers that experiences can vary dramatically by location and circumstance.
There are also notes about inter-resident dynamics and policy concerns, such as a bullying issue involving a support dog and questions about what constitutes a "pet-friendly" environment. Some reviewers describe personal turnover and an impression of inconsistent experiences amid what should be a stable, caring community. Taken together, these cautions suggest that while some people have found New Perspective to be a rewarding and vibrant place, others have faced serious, potentially dangerous shortcomings that would cause them to pause or reconsider before choosing this facility for themselves or a loved one.
In the end, the body of reviews reveals a broad spectrum of experiences at New Perspective Senior Living. For many, the facility represents a lively, compassionate home filled with meaningful activities, clean surroundings, and responsive, friendly staff who promote engagement and well-being. For others, it raises urgent red flags about safety, adequacy of care, and residents' protections, with claims of neglect, ineffective call systems, and distressing interactions that demand immediate scrutiny. Prospective residents and families are urged to visit multiple locations, speak with current residents, observe daily routines, and verify care capabilities against personal needs and expectations. The difference between a warmly engaged community and a facility under scrutiny appears to hinge on location, leadership, staff consistency, and the ability to deliver timely, compassionate care when it matters most.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (17 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Located in Brown Deer, WI, Best Choice Community Living offers a comfortable and convenient assisted living experience for seniors. Our community provides a range of amenities to ensure our residents' comfort and well-being.
Residents can enjoy delicious meals prepared by our professional chefs in our spacious dining room. Each apartment is fully furnished, creating a cozy and homely atmosphere. Our beautiful garden provides a serene outdoor space for relaxation and socialization.
To make life easier for our residents, we offer housekeeping services and assistance with move-in coordination. Wi-Fi and high-speed internet are available throughout the community, allowing residents to stay connected with loved ones.
We understand the importance of providing comprehensive care services to our residents. Our trained staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers and assist in medication management.
At Best Choice Community Living, we cater to individual dietary restrictions, including diabetes diets and special dietary needs. Our skilled chefs prepare nutritious meals that meet each resident's unique needs.
Staying active and engaged is an essential part of senior living. We offer a variety of scheduled daily activities for our residents to participate in, ensuring there is something enjoyable for everyone.
Our community benefits from its proximity to various amenities in the surrounding area. There are four cafes nearby where residents can enjoy coffee or a meal with friends. Nature lovers will appreciate the four parks nearby for leisurely walks or picnics. With 11 pharmacies located close by, accessing medications is convenient for our residents. There are five physicians nearby who provide healthcare services as needed.
For those looking for dining options outside of the community, there are 21 restaurants nearby offering a variety of cuisines to suit every taste bud. Transportation arrangements are available for medical appointments through our dedicated service.
Residents also have access to places of worship where they can nurture their spiritual needs, theaters for entertainment options nearby, two hospitals located within close proximity for any medical emergencies or specialized treatments.
Join us at Best Choice Community Living, where our residents can enjoy a comfortable and active lifestyle while receiving the care and assistance they need.
Best Choice Community Living is located at 8700 North 62Nd Street, Brown Deer, WI 53223 in Milwaukee County, Wisconsin
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