11900 N Port Washington Rd, Mequon, WI 53092
For more information about senior living options: (844) 490-3973
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Lumia provides honest, top-notch care. The staff at Lumia are amazing and truly care about residents. Lumia is one of the most uplifting and well-run assisted-living and memory care facilities. The facility is light-filled, clean, welcoming, and beautifully maintained. The staff are friendly, attentive, and consistently present, with engaging activities. The care givers, CNAs, and the administration overall prioritize resident well-being. The environment and amenities make residents feel right at home. Lumia feels like a resort and encourages family visits and involvement. Care at Lumia is personalized, with both physical care and mental stimulation provided as needed. Lumia is the best in Wisconsin for care, support, and attentiveness. The building and grounds are absolutely beautiful and well maintained. Staff deliver care with dignity and respect, making residents feel like family.
Staff didn't fully understand their equipment. They refused to honor the terms of his contract and continually increased the cost of his care. There was constant turnover of staff, including the supervisor and nurse. The facility was more concerned about collecting residents' money than caring for them. They promised to get a van for transporting the residents, but after ten months, none appeared.Lumia Mequon and its sister community in Wisconsin are repeatedly described as bright, welcoming environments that truly put residents and families at the center. Visitors consistently note how the spaces feel inviting and light-filled, with a resort-like atmosphere that makes it easier for families to visit and feel comfortable. The physical setting is frequently praised: clean, beautifully decorated rooms and common areas, abundant natural light, comfortable amenities, and tasteful fall d?cor that creates a warm, homey vibe rather than a clinical one. In short, the facility presents a strong first impression as a place where aging loved ones can feel safe, dignified, and at ease.
Across the board, the staff emerges as a central strength. Customers describe caring, attentive, and professional teams who treat residents with respect and individualized consideration. The caregivers, CNAs, nurses, and support staff are repeatedly highlighted for their genuine warmth and the meaningful connections they build with those they serve. Even when there are notes about turnover at the supervisory level or challenges with administration, the caregivers themselves are praised for their dedication and hands-on care. Many families express gratitude for the staff's ability to provide not only daily assistance but also emotional support, companionship, and engagement through a wide range of activities.
The variety and quality of activities are another standout feature. Lumia Mequon is portrayed as a place where residents are invited to participate in enriching pursuits that support both physical and mental wellness. From exercise classes and manicures to regularly scheduled happy hours and music therapy, residents stay engaged and connected with family, friends, and one another. There is particular appreciation for programs that bridge assisted living and memory care, allowing spouses or partners to remain engaged even as a loved one's care level evolves. The environment encourages social interaction, meaningful routines, and a sense of belonging, which many families believe contributes to a higher quality of life.
Celebrations and special moments further illustrate the community's commitment to treating residents like family. Several families recount birthday celebrations, visitations by bands, and other festive events in rooms or communal spaces like the Canopy Room. One memorable occasion involved a 95th birthday party with a large gathering of friends and family, a salon trip for special pampering, and a celebratory atmosphere that made the day feel truly personal and memorable. These narratives highlight how Lumia creates opportunities for joy, dignity, and shared experiences that families value deeply.
There are, of course, a few cautionary notes within the feedback. One account describes a troubling experience where the facility did not honor the terms of a contract or keep promised services, such as a planned transporting van, while concerns about rising costs and administrative turnover are raised. This perspective emphasizes a perception that the facility can become more focused on finances than on resident care, even as the caregiving staff continued to demonstrate care and dedication at the bedside. Another sentiment mentions staff turnover within leadership, which can challenge consistency, though the front-line caregivers are repeatedly recognized for their compassion and responsiveness. Taken together, these points underscore the importance of strong governance and clear communications to complement the excellent caregiving that families consistently praise.
Overall, the Lumia Mequon experience is framed as a remarkable blend of compassionate, personalized care within a facility that feels like a welcoming home rather than a hospital. Families express confidence that their loved ones are not only well cared for but genuinely valued and engaged - physically, mentally, and socially. The community's emphasis on dignity, meaningful activity, and family involvement shines through in countless testimonials, painting Lumia as a place where aging gracefully is supported by both careful hands and warm hearts.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
General Mitchell International (19 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Lumia of Mequon in Mequon, WI is a memory care assisted living community that provides specialized care for individuals with memory impairments. Our dedicated staff is trained to support and enhance the daily lives of our residents by providing personalized care tailored to their unique needs.
At Lumia of Mequon, we understand the importance of maintaining a sense of spirituality, which is why we offer devotional services off-site to ensure our residents have access to religious activities that are meaningful to them. Our indoor common areas provide comfortable spaces for socialization and relaxation.
In terms of healthcare services, we offer diabetic care to residents who require assistance with managing their diabetes. Our knowledgeable staff is equipped to provide the necessary support and guidance to help residents maintain optimal health.
We believe in promoting an active and engaging lifestyle for our residents. In addition to devotional activities offsite, there are numerous amenities and attractions located nearby. With 3 cafes, 5 parks, 8 pharmacies, 8 physicians' offices, 20 restaurants, 1 theater, and 3 hospitals all within close proximity, our residents have ample opportunities for social outings and convenient access to essential services.
At Lumia of Mequon, we strive to create a warm and welcoming environment where residents can live comfortably while receiving high-quality care. With our comprehensive care services, enriching activities, and convenient location near various amenities, we aim to exceed the expectations of both residents and their families.
Lumia of Mequon is located at 11900 N Port Washington Rd, Mequon, WI 53092 in Ozaukee County, Wisconsin
Yes, Lumia of Mequon provides memory care services for residents with mild or advanced stages of dementia or Alzheimer's disease.
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