1265 Depere Street, Menasha, WI 54952
For more information about senior living options: (866) 208-4318
Overall Review of Anew Choice Care Inc II
Pros
Prairie Home quickly assisted with her admission.- The staff consistently adjusted to meet her changing needs.
- They provided prompt communication about the needed care adjustments.
- She received quality care, with respect, kindness, and compassion for the family.
- The care she received in her final days will not be forgotten, and she is at peace.
- It was the best place for the care she needed, with excellent care.
- The care she received was exceptional, and the staff treated her with kindness and love, like their own family.
- He truly felt at home in a warm, home-like atmosphere.
- The warm and caring atmosphere reflected the leadership of Tanya and the dedication of the team.
- The family was incredibly grateful for the love, compassion, and care provided.
- The environment is as close to home as you can get, with care and concern above expectations.
- The staff stayed at the resident's bedside to the very end, showing dedication and care.
Cons
They were told they were not welcome by Mike after driving over an hour for an appointment, for missing an email they didn’t know about, and were treated badly.- They claimed that 90% of staff are drug addicts who use on and off the clock, steal from residents, are underpaid and overworked, and lie to visitors during tours.
- They would never place their sweet grandma in a place like this.
Review
This community is best suited for families that want a warm, home-like atmosphere where dementia progression and end-of-life care are handled with consistent, hands-on compassion. The strongest appeal lies in a staff culture that treats residents as family, with leaders who visibly prioritize person-centered care and strive to keep daily life meaningful and dignified. For families facing late-stage dementia or terminal illness, the environment offers familiar routines, dozen-on-one attention when needed, and ongoing communication that helps relatives stay informed even as care needs evolve.
Those weighing alternatives should consider whether a more medicalized setting with rigid protocols and higher levels of medical oversight is necessary. A few reviews raise red flags for families prioritizing flawless administrative reliability or impeccable staff consistency. One notably negative encounter points to a tour-day miscommunication and a confrontational greeting, suggesting that front-office responsiveness can vary. Another review voices concerns about staffing integrity and safety, describing distrustful impressions about who is on the clock. While these accounts are not universal, they signal that not all experiences will align with every family’s expectations for screening, transparency, and consistency.
The enduring pros in these reviews lean heavily toward warmth, engagement, and a shared sense of community. Residents are described as well-cared-for, with staff who know them by name and treat daily needs with patience and respect. The environment feels intimate and home-like, rooms and common areas designed to evoke comfort rather than clinical detachment, which appears to reduce anxiety for residents and reassure families. Leadership, particularly the influence of a thoughtful administrator, is repeatedly credited with shaping a culture of kindness, steady routines, and proactive communication during transitions in care. The ability to accommodate family involvement and the integration of spiritual and social activities add depth to the daily experience.
On balance, the strongest negative signals, concerns about staffing reliability and a single report of poor treatment during a scheduling issue, do not overwhelmingly negate the many glowing testimonials about genuine caring, laughter, and daily warmth. The care for end-of-life needs, the attentiveness during disability progression, and the sense that staff will go above and beyond to keep residents comfortable appear to offset most of the caveats for families who prioritize humane, relationship-centered care over clinical intensity. Where these pros plateau is in the realm of highly technical medical management or extreme staffing volatility; families with complex medical regimens or strict 24/7 nursing supervision requirements may wish to scrutinize alternative options that emphasize medical acuity and guaranteed staffing levels.
For families considering respite or long-term placement, the value proposition rests in continuity of care and a culture that actively includes family members in planning. The anecdotes about staff who make residents feel at home, the stories of participating in holiday activities, and the emphasis on compassionate end-of-life support paint a picture of a community that can become a trusted caregiving extension during difficult chapters. Yet the cautionary notes matter: a misstep in communication, or concerns about staff integrity, can erode trust quickly, especially when a loved one relies on predictable, respectful treatment from those providing daily care. Prospective residents should tour with questions about how care plans are adjusted, how staff assignments are stabilized, and what safeguards exist to prevent miscommunications from becoming barriers to timely, quality care.
In the end, this community stands out for its deeply human approach to assisted living, particularly for seniors needing dementia-aware routines and dignified end-of-life care. It is less ideal for families demanding airtight administrative consistency or high-level medical interventions on a fixed schedule. The recommendation is clear: prioritize this option if a home-like setting, engaged staff, and meaningful social and spiritual engagement align with the resident’s needs and family’s expectations. If medical acuity, unquestioned staffing reliability, or stringent tour-to-placement transparency is non-negotiable, explore other providers that foreground those capabilities. Tour, ask pointed questions about care planning, staffing stability, and space availability for respite, and observe how the staff interact with residents and families in real time. The decision should hinge on whether the emotional fabric of daily life and the quality of personal connections trump the occasional organizational friction.
6 resident community capacity
Assisted Living
Board and Care Home
Memory Care
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Outagamie County Regional (5 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Hospice waiver
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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