Interim HealthCare of the Fox Cities - Menasha, WI in Menasha, WI

Pros

• Interim HealthCare is an amazing company with wonderful people serving the community.
• Interim's two caregivers were wonderful to work with, arriving on time, being pleasant and competent, and bringing smiles.
• The staff are very trustworthy and reliable; they work together to provide the best care and are flexible and willing to help.
• Interim HealthCare's care workers are amazing, helping with personal hygiene and keeping clients engaged and active.
• The services allow family members to visit and be involved, rather than taking on caregiving themselves.
• Sally provides thoughtful, engaging activities that keep clients engaged, support motor skills, and keep them smiling.
• Interim's management is responsive, professional, and down-to-earth; the caregivers are professional and caring.
• The team is like one big family, caring for one another.
• Interim is one of the best healthcare companies, with specialized training that benefits both staff and clients.
• The service is outstanding; the staff are dependable and caring.
• Matt is a dedicated, compassionate, and thorough owner; clients can trust him and his team to care for their families.

Cons

• They don’t show up as scheduled and arrive late.
• The person on the phone doesn’t seem to care.
• They charge for a non-finished shift.
• They take the workers’ word over the client’s.
• They left the client with laundry to do by themselves.
• The company is not dependable whatsoever.
• They text after hours and cannot be reached, and they will not show up.

Review

This community is best suited for families seeking reliable, in-home support that complements facility-based care, with a clear emphasis on personal hygiene assistance, daily living help, and meaningful engagement for a loved one who can no longer manage these tasks alone. It works well for situations where dementia or cognitive impairment requires hands-on supervision and activities, and where family members want respite while still remaining involved in caregiving decisions. When the goal is consistent, compassionate companionship that can be scheduled to reinforce a care plan already in place, Interim HealthCare Fox Cities stands out as a practical option.

Those who should consider alternatives are families who cannot tolerate inconsistency. If punctuality and coverage reliability are non-negotiable, this agency’s mix of experiences can be a red flag, reports of late arrivals, missed shifts, or after-hours texts with no immediate replacement create real risk for someone who depends on predictable care. Additionally, if billing disputes or unclear policies around unfinished shifts are a concern, it may be prudent to explore other providers that emphasize transparent billing and guaranteed staffing. For families prioritizing a strictly fixed schedule and guaranteed backup coverage, another agency could deliver greater peace of mind.

The strongest pros center on the caregivers themselves and the management culture. When caregivers show up on time, they bring warmth, professionalism, and practical competence, handling personal care, keeping a loved one engaged, and supporting daily routines with a respectful, personable approach. Families repeatedly credit staff with reducing anxiety, providing companionship, and enabling continued participation in activities that promote motor skills and mood. The best reports highlight a cohesive team environment, where office staff are responsive, down-to-earth, and willing to coordinate with families and facilities, and where owners or seasoned managers demonstrate dedication and a hands-on commitment to quality.

The primary cons are reliability-related and operational. Scheduling mishaps, late or missed visits, and communication gaps after hours undermine the core benefit of in-home care: dependable support. Billing concerns, specifically disputes over charges for unfinished shifts, and pressures from the worker’s account over family arrangements create distrust and complicate care planning. Some experiences describe insufficient coverage when a shift cannot be filled, leaving a loved one briefly unsupported. These issues don’t negate the care quality when staff are present, but they do tilt the risk-benefit balance toward caution for anyone banking on a flawless, predictable cadence.

When the positives align, consistent, caring caregivers who engage a loved one and a responsive management team, the offset against the negatives can be substantial. Reliable visits translate into meaningful activity, safer personal care, and genuine relief for family members who otherwise shoulder much of the burden. A balanced approach involves demanding a clear, written schedule, a defined back-up plan, and a transparent billing policy before onboarding. It’s wise to request the same caregiver when possible, insist on timely confirmations, and establish a rapid escalation path if a shift is missed. With proactive governance and a tight contractual framework, the service can deliver the dependable support that families need.

In the end, Interim HealthCare Fox Cities can be a strong ally for families seeking compassionate, professional in-home care that augments facility-based services, especially when dementia care, daily living support, and meaningful engagement are priorities. However, that value hinges on proven reliability and clear communications. For households where scheduling consistency is non-negotiable, or where past experiences have shown frequent gaps, it is prudent to compare other local providers, obtain multiple references, and consider a trial period with explicit performance benchmarks. The right fit will feel like a trusted partnership, not a roll of the dice.

Located in Menasha, Wisconsin, this area offers a variety of amenities within close proximity. With several restaurants such as Michiels Bar & Grill and George's Steak House nearby, residents can enjoy dining options just a short distance away. Additionally, there are multiple parks for leisurely walks or outdoor activities, pharmacies for convenient access to medications, and reputable healthcare providers such as Theda Care and Affinity Medical Group Family Practice in the vicinity. For those looking for spiritual fulfillment, Trinity Lutheran Church and First United Methodist Church are within a few miles. With hospitals like Theda Clark and St Elizabeth Hospital nearby, residents can feel confident in having medical care readily available. The presence of cafes like Starbucks and entertainment options like Hollywood Cinema Appleton add to the convenience and liveliness of this community.

Restaurants

• Michiels Bar & Grill (0.2 miles)
• Waverly Beach (1.5 miles)
• George's Steak House (1.8 miles)
• Wilder's Bistro (1.9 miles)
• Arby's (2 miles)
• Red Ox (2.1 miles)
• Flagstone (2.2 miles)

Physicians

• Affinity Occupational Health (0.4 miles)
• H Abdul Majid MD (0.9 miles)
• HearingLife (1.5 miles)
• Theda Care (1.6 miles)
• Audiology and Hearing Services (2.2 miles)
• Affinity Medical Group Family Practice (2.2 miles)
• Affinity Medical Group (2.3 miles)

Parks

• Jefferson Park (0.8 miles)
• Alicia Park (2 miles)
• Pierce Park (2.5 miles)
• Riverside Park (2.6 miles)
• Jones Park (3.1 miles)

Pharmacies

• Grifols (0.9 miles)
• Morton LTC (1 miles)
• Walgreens (1.1 miles)
• CVS Pharmacy (1.6 miles)
• Pick 'n Save Pharmacy (1.9 miles)
• Walgreens (2.3 miles)
• Ascension Rx - Appleton Prescription Center (2.6 miles)

Cafes

• Starbucks (1.1 miles)
• Copper Rock Coffee (3.3 miles)
• Starbucks (3.4 miles)
• Starbucks (3.8 miles)

Hospitals

• Theda Clark (2.4 miles)
• St Elizabeth Hospital (2.6 miles)
• St Elizabeth Hospital Auxiliary (2.6 miles)
• Valley Thermography (3.8 miles)

Places of Worship

• Trinity Lutheran Church (2.8 miles)
• First United Methodist Church (3.5 miles)

Theaters

• Hollywood Cinema Appleton, Wi (3.7 miles)