Overall Review of Clarity Care Dunning
common
Care team gets mixed feedback
Residents and families report both strong caregiver compassion and serious concerns about care quality.
Some people describe caregivers and coworkers as compassionate, helpful, and dedicated to meeting residents’ needs. Others raise much more serious concerns, including reports of inadequate staffing, lack of updates, and poor responsiveness after incidents. Taken together, the reviews suggest care varies by unit and circumstance, with some families feeling well supported and others not.
common
Scheduling and support are emphasized
Many reviewers highlight flexible scheduling and supportive coworkers as a key part of their experience.
A frequent theme in the reviews is how supportive the workplace feels, with mentions of teamwork, helpful teammates, and a flexible schedule. Several people also mention benefits, PTO, and feeling a sense of purpose in the work they do. While the tone is not consistent across all reviews, the positive comments about day-to-day support show up repeatedly.
caveat
Activity involvement is questioned
Some reviewers say there are not enough activities happening for residents.
One review specifically calls out that there is “absolutely no activity done,” describing it as sad and a reason not to recommend the community. Other reviews also suggest gaps in day-to-day follow-through, like not being kept informed promptly. Even though the community lists activities as part of what it offers, the negative review themes indicate inconsistent experience for some families.
caveat
Neglect and basic safety concerns
Several reviews include allegations about safety lapses and poor oversight.
Multiple negative reviews describe serious incidents and neglect-related concerns, including theft, being dropped during care, and medical emergencies handled by the ER. A different reviewer also mentions items being broken and missing and expresses frustration about how issues were handled. These reports stand out as the most urgent drawbacks mentioned in the reviews.
differentiator
Care services listed for assisted living
The community provides assisted living with ambulatory and diabetic care services.
The listing states ambulatory care and diabetic care as part of its care services for assisted living. Some reviewers also discuss caregiver dedication and attention to residents’ needs, which aligns with the idea of ongoing, hands-on support. That said, other reviews raise concerns about staffing levels and follow-through, so the care experience appears uneven across reviewers.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Assisted Living
Activities on-site
Devotional services off-site
Indoor common areas
Outagamie County Regional (4 miles away)
Ambulatory care
Diabetic care
Meals provided
Small, intimate assisted living with personalized care and comprehensive amenities.
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