1645 Century Oaks Ct, Menasha, WI 54952
For more information about senior living options: (844) 490-3973
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A resident was sent on an outing without proper footwear. A family member was rudely spoken to and hung up on when trying to speak with the house manager. The behavior is described as unacceptable and inexcusable. Residents are yelled at and treated like children by the manager and staff. If a resident is not behaving, staff are instructed to send them to their rooms. There is no registered nurse available 24 hours. Med errors occur frequently on a daily basis. Complaints from residents are dismissed and rarely addressed.From what's described, there is a troubling pattern of care that begins the moment a resident steps out of their living space and into the world beyond the doors. One particular outing stands out in memory: a resident went on an excursion without even the basics secured - no shoes. That seemingly small oversight signals a broader lapse in attention to safety and preparation, a red flag raised by family and observers who worry that routine tasks aren't being handled with the care they require. The incident isn't isolated in tone or consequence; it's presented as a symptom of a culture where safety checks, even the most basic ones, appear to be neglected in the rush of a busy day.
When family members tried to address concerns, they encountered something equally troubling: rude responses and a reaction that felt dismissive. A call to speak with a house manager or the staff member in charge was met with harsh words and, in at least one instance, a hung-up phone. The experience left a strong impression that courtesy and professional communication are not reliably practiced in moments of concern. This kind of interaction is described as not only unacceptable but also unexplainable in a setting that is supposed to protect and support vulnerable residents.
The morning routine is painted as chaotic, and the critique emphasizes that in Assisted Living, there is a fundamental expectation that staff ensure residents are properly ready for activities and outings. The reviewer acknowledges that mornings can be hectic, but insists that that is no excuse for skipping essential steps in preparation. The claim is not merely about one misstep; it's about a pattern where safety and readiness are sacrificed for the speed or convenience of the moment. The sentiment is clear: when you're responsible for someone's everyday well-being, you owe it to them to take the proper steps to prepare them for any outing or activity.
A broader and more accusatory thread runs through the account: this facility is "not one of the good ones." The experiences described are personal, and they come with a strongly felt conviction that residents are being yelled at and treated like children by the manager and punished by the staff. The characterization of staff behavior as punitive - particularly toward residents who may not be perfectly compliant - conveys a climate of fear rather than one of care. The image that emerges is of a place where senior residents feel policed for misbehavior, rather than supported in a respectful, dignified manner.
Linked to this atmosphere of punishment is a troubling approach to behavior management. The review notes a policy, or at least a practice, in which a resident who is not "behaving" is sent to their room. That kind of response, described as punishment, implies a default to control rather than to nurture. It paints a picture of staff trying to enforce quiet or compliance through isolation rather than through engagement, understanding, and attentive intervention. The overall message is that residents are not being treated with the consistent warmth and respect their age and needs deserve.
Concerns about medical care compound the concerns about daily interactions. The reviewer asserts that there is no registered nurse available 24 hours a day, and that med errors occur "countless" times on a daily basis. Complaints from residents are described as being dismissed, with little to no follow-up or accountability. This combination - erroneous or inconsistent medication administration and a lack of responsive medical oversight - creates real risk for residents and undermines trust in the safety of the care being provided. When medical issues are minimized or ignored in this way, it reinforces the perception that resident welfare is not the top priority.
Taken together, the account paints a somber, critical portrait of the facility. The writer leaves little room for doubt about their verdict: these residents deserve much better care than what is being offered. The final sentiment is emphatic and discouraging - this is a place where it's hard to reconcile the daily reality with the standards that families expect for their loved ones. The facility's continued operation is called into question by the firsthand experiences shared, suggesting a need for accountability, review, and meaningful changes to ensure safety, dignity, and respect for every resident.
9 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Outagamie County Regional (4 miles away) Austin Straubel International (23 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Adare I is an assisted living community located in Menasha, WI. Our community offers a wide range of amenities to ensure that our residents feel comfortable and at home. The dining room provides a welcoming space for residents to enjoy delicious meals prepared by our staff. Each apartment is fully furnished, providing a cozy and convenient living space for our residents. Our beautiful garden offers a tranquil outdoor space for residents to relax and enjoy nature.
We understand the importance of maintaining a clean and organized living environment, which is why we provide housekeeping services to keep each apartment tidy and comfortable. Move-in coordination is also available to assist residents in transitioning smoothly into their new home.
For those who require assistance with their daily activities, our dedicated staff is available to provide support with bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the necessary medical care they need.
Our dining options cater to individuals with specific dietary restrictions such as diabetes diets or special dietary needs. Meal preparation and service are provided to ensure that residents receive nutritious and delicious meals.
Transportation services are available for medical appointments, making it easy for residents to access the healthcare they require. Additionally, there are several cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals located nearby for convenience and entertainment purposes.
Residents can take part in scheduled daily activities designed to promote engagement and socialization within the community. Whether it be participating in group exercises or enjoying arts and crafts sessions, there is always something exciting happening at Adare I.
At Adare I in Menasha, WI, we strive to provide a comfortable and fulfilling living experience for our residents through our comprehensive amenities and care services.
Adare I is located at 1645 Century Oaks Ct, Menasha, WI 54952 in Winnebago County, Wisconsin
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