For more information about senior living options: (844) 490-3973
4 from 4 reviews
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Assisted LivingBoard and Care HomeMemory Care
Pricing
At Our House Senior Living, the monthly costs for various room types present a compelling option compared to both Taylor County and the broader state of Wisconsin. A semi-private room is available for $1,977, significantly lower than the county average of $3,159 and the state average of $3,977. For those seeking more privacy, our private rooms are priced at $2,403, again offering substantial savings against Taylor County's rate of $3,474 and Wisconsin's average of $4,339. Lastly, our studio accommodations cost $3,125 per month - this is competitively priced below Taylor County's rate of $3,771 and slightly above the state's average of $3,999. These favorable rates reflect Our House Senior Living's commitment to providing quality care without compromising affordability for seniors in the community.
Floor plans
Our House Senior Living
Taylor County
Wisconsin
Semi-Private
$1,977
$3,159
$3,977
Private
$2,403
$3,474
$4,339
Studio
$3,125
$3,771
$3,999
Overall Review
Pros
The facility has a beautiful location and is very clean, providing a pleasant environment for residents.
Families appreciate the involvement of residents in meal preparation and activities like baking afternoons, fostering a sense of purpose.
The staff is described as wonderful, demonstrating good interactions with residents and families.
Residents enjoy private rooms that offer comfort and privacy, contributing to their overall well-being.
The facility offers outdoor spaces for gardening and relaxation, enhancing the quality of life for residents.
The management has been responsive and attentive to family concerns, ensuring a positive experience during tours and visits.
Overall, it is regarded as one of the best places in Medford for assisted living care.
Cons
The manager at the previous facility denied making promises about Medicaid coverage after private pay ran out, leading to frustration and disappointment.
There was a high turnover rate among staff at Our House Senior Living, which raised concerns about consistency and care quality.
The rooms at Our House were described as small, resembling nursing home or hospital rooms, which may not accommodate residents comfortably.
Although the facility is nice and clean, the limited space in the rooms could be a significant issue for residents with additional equipment like lift chairs.
While the Facebook page was appreciated for keeping families informed, there were lingering negative feelings about their overall experience at the previous facility.
Review
When it comes to finding the right assisted living facility for aging loved ones, navigating the complexities of care, costs, and community engagement can be a daunting task. One family's experience illustrates both the challenges and positive aspects of two different senior living facilities. Initially, they moved their father into a facility that offered private pay options with assurances that once funds were depleted after eight months, Medicaid would take over. However, despite having paid for ten months, when the time came for financial assistance, the family found themselves unexpectedly asked to leave after just a month of using Medicaid. The personnel at that facility initially denied making such assurances about transitioning to Medicaid support. This led to dissatisfaction with management practices and left the family feeling disenchanted with their overall experience.
On a more positive note, this family also explored Our House Senior Living in Medford for their mother's care needs. They appreciated many elements of this alternative option and felt it would have been their second choice had circumstances allowed them more flexibility in choosing facilities. A significant highlight for them was how Our House encourages resident involvement in daily activities, particularly during meal prep times and baking afternoons. For someone like their mother—a lifelong farm wife—this hands-on engagement is more than just an activity; it reconnects her with cherished memories from her past while fostering a sense of purpose amidst changes in lifestyle.
Though there were commendable aspects at Our House Senior Living, they noted some concerns regarding staff turnover within the organization. During their visit, they met the director and observed several CNAs and nurses but recognized that staffing seemed unstable due to frequent changes in personnel. While high employee turnover can indicate underlying issues within workplace culture or management styles, they felt certain about the quality of care provided during their interaction with staff members on-site.
The physical layout and cleanliness of Our House also contributed positively to their perception of the facility. Located in an idyllic setting that enhances residents' outdoor experiences, it features beautiful gardens and spaces designed for relaxation alongside well-maintained interiors boasting private rooms separated from communal areas—each vital element ensuring residents feel at home rather than simply confined to institutional walls. However, one drawback mentioned was room size; while clean and aesthetically pleasing overall, some rooms resembled nursing home accommodations or small hospital quarters lacking spaciousness adequate for personal items or assistive devices.
Despite these limitations regarding room dimensions, families exploring assisted living options will find many redeeming qualities at Our House Senior Living-Medford Assisted Living: attentive staff dedicated to responding quickly to inquiries; organized programs fostering resident interaction; outdoor opportunities inviting participation beyond internal routines; communal spaces encouraging fellowship among neighbors—all contributing to an enriching environment where elderly individuals maintain dignity while receiving necessary support.
In conclusion, navigating assisted living choices invariably involves weighing various factors—including financial arrangements—against personal preferences related not only to care but also emotional well-being via social connections within these communities. While one family's experience reflected difficulties compelling them toward seeking alternatives due primarily through miscommunication about coverage transitions following private payments made initially elsewhere—their extensive review indicates hope exists elsewhere should unexpected situations arise along life’s journey into elderly care solutions like those seen at Our House Senior Living-Medford Assisted Living among others recognized by families seeking residence options available nearby without sacrificing quality services offered throughout communities they call home.
Features
Housing
21 resident community capacity
Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Types of Care
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Amenities
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Care Services
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.
Dining
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Activities
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
Description
Our House Senior Living in Medford, WI is a vibrant assisted living community that offers comfortable and caring accommodations for seniors. Located in a peaceful neighborhood, residents can enjoy a fulfilling lifestyle surrounded by scenic beauty.
With a focus on providing holistic care, our community offers various amenities to enhance the well-being of our residents. Devotional services off-site cater to the spiritual needs of individuals, while indoor common areas provide opportunities for socializing and engaging with fellow residents.
At Our House Senior Living, we understand the importance of specialized care for those with diabetes. Our dedicated staff members are trained to provide diabetic care that ensures proper medication management and supports a healthy lifestyle.
To keep our residents engaged and entertained, we organize devotional activities offsite where they can participate in religious events as per their preferences. This allows them to continue practicing their faith and connecting with others who share similar beliefs.
Convenience is at the forefront of our community's location. With two cafes nearby, residents can indulge in delicious meals or grab a drink with friends without venturing too far from home. Additionally, the presence of five parks provides ample opportunities for outdoor activities and enjoyment of nature. A proximity of five pharmacies ensures easy access to medications, while six physicians nearby offer convenient medical care options.
For dining variety, there are ten restaurants close by where residents can savor diverse cuisines and dine out with family and friends. Transportation services located within six units offer ease in commuting for appointments or recreational outings.
Maintaining one's spiritual well-being is important to us, which is why we have eight places of worship conveniently located nearby to encourage regular attendance at religious services.
Ensuring quick access to medical attention when needed is crucial. Our community is situated near one hospital so that prompt healthcare services are readily available whenever required.
At Our House Senior Living in Medford, WI, we strive to create an enriching and supportive environment for our residents by offering comprehensive care services and an array of amenities.
Nearby Places of Interest
This part of Medford, Wisconsin offers a variety of amenities and services that cater to seniors looking for a peaceful and convenient living environment. There are several places of worship nearby for spiritual fulfillment, as well as healthcare facilities such as the Medford Clinic and Memorial Health Center for medical needs. The area also boasts easy access to pharmacies like Aspirus Pharmacy and Medical Center Pharmacy. For transportation options, there is a taxi service available and a helicopter landing zone at Memorial Health Center. Additionally, residents can enjoy the beauty of nature with parks like Centennial Park and Medford City Park close by. When it comes to dining options, there are cafes like Uncommon Ground and restaurants ranging from Mexican cuisine at El Jovenaso to fast food chains like McDonald's and Hardee's. Overall, this neighborhood provides a balance of essential services and recreational opportunities for seniors looking to settle down in Medford.
Places of Worship
River of Hope (0.3 miles)
First Baptist Church (0.4 miles)
First Baptist Church (0.9 miles)
Our Saviour's and St Paul's ELCA (1.1 miles)
Wels (1.1 miles)
First Baptist Church (1.4 miles)
New Life Apostolic Church (1.6 miles)
Physicians
Medford Clinic (0.5 miles)
Eye Clinic of Wisconsin Sc (0.6 miles)
Aspirus Cardiovascular Associates (0.6 miles)
Audiology & Better Hearing (1 miles)
Taylor County Health Department (1.1 miles)
Bone & Joint Clinic (1.7 miles)
Aspirus Rib Lake Clinic (14.5 miles)
Hospitals
Memorial Health Center (0.5 miles)
Pharmacies
Aspirus Pharmacy - Medford (0.5 miles)
Medical Center Pharmacy (0.6 miles)
Medford Valu-Rite Drugs (1 miles)
Health Mart Pharmacy (1 miles)
Walmart Pharmacy (1.9 miles)
Shopko Pharmacy (13.8 miles)
Transportation
Memorial Health Center Helicopter Landing Zone (0.6 miles)
At Our House Senior Living, the monthly costs for various room types present a compelling option compared to both Taylor County and the broader state of Wisconsin. A semi-private room is available for $1,977, significantly lower than the county average of $3,159 and the state average of $3,977. For those seeking more privacy, our private rooms are priced at $2,403, again offering substantial savings against Taylor County's rate of $3,474 and Wisconsin's average of $4,339. Lastly, our studio accommodations cost $3,125 per month - this is competitively priced below Taylor County's rate of $3,771 and slightly above the state's average of $3,999. These favorable rates reflect Our House Senior Living's commitment to providing quality care without compromising affordability for seniors in the community.
Assistance with dressing and bathing ensures that residents maintain their personal hygiene and dignity, while medication management is crucial in helping them adhere to prescribed regimens, reducing anxiety related to missed doses. Meal preparation and service focus on nutrition tailored to individual dietary needs, promoting both physical health and cognitive function. Transportation arrangements for medical appointments facilitate essential access to healthcare providers, enhancing overall well-being. Coordination with healthcare professionals ensures comprehensive care tailored to each resident's specific challenges associated with dementia or Alzheimer's disease. Support with activities of daily living empowers residents by fostering independence in a safe environment, while 24-hour supervision provides constant reassurance and security. Specialized memory care programming creates a structured routine that helps reduce confusion, and mental wellness programs promote cognitive engagement, addressing emotional needs effectively. Finally, incontinence care not only addresses physical comfort but also alleviates potential stressors related to self-care difficulties, contributing significantly to residents' overall quality of life throughout their journey with dementia.
Our House Senior Living on seniors.fyi includes 9 photos including images showing interior, entrance, parking, flag, dining, building, exterior, kitchen, and more.
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Dementia, including Alzheimer’s disease, is often mischaracterized in terms of lethality as it leads to complications that can be fatal rather than being a direct cause of death; it causes a progressive decline in cognitive and physical health, making patients vulnerable to infections and other health crises. Effective management of nutrition, hydration, and communication is crucial in patient care, with palliative care becoming vital in advanced stages to enhance comfort and quality of life while caregivers play a key role amidst the challenges posed by the disease.
Reminiscence therapy helps individuals with dementia recall past memories through structured discussions and meaningful objects, enhancing mood, relationships, and sense of identity while celebrating their lives. It can be practiced in formal settings or at home, requiring sensitivity to personal histories and cultural backgrounds.
Reminiscence therapy is a structured method for older adults, especially those with dementia, to share life stories using prompts and sensory cues, fostering emotional well-being, social engagement, and self-identity. It aims to improve quality of life by enhancing interpersonal connections and cognitive stimulation while requiring careful facilitation to avoid distressing memories.