459 East Dodge Street, Jefferson, WI 53549
For more information about senior living options: (844) 490-3973
The staff across all roles go above and beyond for residents. There are activities to keep residents sharp and engaged. The CNAs and nurses consistently treat residents with respect and dignity. The admissions and social services teams are caring and facilitate smooth transitions. The care team takes great pride in the care they provide to residents. The facility is clean, well-kept, and welcoming, with comfortable private rooms. Therapists and rehab staff are supportive, explaining exercises and helping residents improve. Residents are loved, seen, and valued, creating a warm, family-like atmosphere.
The facility is severely understaffed, leaving residents uncared for and leading to missed medications and ignored call lights. Staff are described as lazy and unprofessional; nurses don't read charts and CNAs don't change wounds, bathe residents, or change clothes. Residents are left without assistance - ranging from being left on toilets to not being fed or hydrated - creating unsafe and unsanitary conditions. Corporate negligence and profit-driven practices are alleged, with outsourcing and understaffing cited as compromising care. Privacy and dignity are violated, as evidenced by HIPAA lapses and staff loudly discussing residents' problems in public. The facility is deemed terrible and should be shut down, with claims that the state should not allow it to operate. There are frequent medication errors and delays, and poor supervision of care, including falls and untreated pain. One reviewer asserts that understaffing contributed to their loved one's death, calling for action to prevent further harm.Ellens Place in Jefferson, WI is best suited for families that want a warm, person-centered environment where dedicated CNAs and nurses can deliver meaningful daily care when staffing holds steady and leadership is responsive. This community can work well for residents who need moderate assistance and rehab support, particularly if the family is prepared to engage actively with staff, monitor responses to call lights, and participate in discharge plans and ongoing care decisions. For short-term rehab or transitioning from hospital to home, the facility can offer a caring, stimulation-rich setting with committed therapists and caregivers who emphasize dignity and personal connection.
Those weighing Ellens Place should also consider alternatives if reliability and consistency are nonnegotiables. Several families highlight ongoing concerns about staffing levels, responsiveness, and safety practices that can escalate into serious risk if not tightly managed. If a family cannot consistently advocate for timely help, medication administration, and basic hygiene, a different option with stronger staffing stability and clearer accountability may be more prudent. In high-stakes scenarios - post-surgical rehabilitation, diabetes management, or dementia care - the cost of understaffing can be substantial, making alternatives a sensible default for risk-averse families.
From the strongest angle, the facility earns genuine praise for its compassionate front-line teams and for the rehab-oriented disciplines. Reviewers frequently commend the CNAs, nurses, and activities staff for their warmth, personalization, and everyday kindness. When staff are present and engaged, residents often feel seen and cared for; therapy teams are cited as motivating and effective, helping residents regain independence and participate in meaningful activities. Clean, homelike environments and well-maintained spaces reinforce these positives, contributing to a sense of safety and comfort during longer stays or recovery periods.
Yet a substantial thread of reviews casts a long shadow over the same community, focusing on chronic understaffing and inconsistent care. Families report delayed call lights, missed meals, and interventions that arrive only after repeated requests. Medication management is described by some as error-prone, with claims of incomplete administration and miscommunications between family and staff. The most alarming narratives involve safety lapses - delays in assistance after falls, inadequate assistance with essential tasks, and in some cases grave concerns about whether residents receive appropriate medical oversight. The tone in these accounts is not merely frustration - it is fear for residents' safety.
The core question becomes whether the benefits of strong, compassionate care and active rehabilitation outweigh the risks tied to staffing variability. In settings where adequate staffing is reliably available, the pros - personal attention, consistent therapy, and a genuinely caring atmosphere - can offset many inconveniences. However, when staffing levels dip, the same pros lose leverage, and the negative experiences dominate: delayed medications, unattended call lights, and situations that jeopardize safety and comfort. Families should not assume uniform quality; the reality appears to hinge on shift coverage, supervisor responsiveness, and the facility's ability to sustain staffing at critical times.
Practical guidance for families considering Ellens Place is straightforward. Schedule multiple visits at different times and days to observe how staff respond to call lights, meals, and mobility aid needs. Request a transparent briefing on staffing ratios by shift, along with a detailed medication management process and a demonstration of how care plans are updated when a resident's condition changes. Ask to see recent care and incident logs, and insist on a clear discharge-planning pathway if rehab is the goal. If these assurances cannot be demonstrated consistently, or if a family must fight to get basic needs met, it is prudent to explore alternatives - perhaps Skaalen in nearby Stoughton, or other local facilities with stronger documented staffing stability and oversight.
In the end, Ellens Place presents a candid paradox: undeniable warmth and capable rehab when the team is fully staffed, paired with serious safety and care-process risks when staffing falters. Families able to maintain an active, informed partnership with administration and able to tolerate the need for vigilant oversight may find a good fit for their loved one, especially for rehab and long-stay scenarios where personal connection matters. For those seeking a consistently low-stress, low-risk environment with predictable outcomes, exploring other Jefferson-area options is strongly advised. The decision should rest on a clear perimeter of expectations, a realistic plan for ongoing staff engagement, and a willingness to act quickly if care gaps emerge.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Ellens Place is an assisted living community located in Jefferson, WI. We offer a variety of care services including board and care home as well as memory care. Our residents enjoy a comfortable and fully furnished living space with access to amenities such as a dining room, garden, and outdoor space. Housekeeping services are provided to ensure a clean and organized environment.
We understand the challenges that come with aging or memory loss, which is why our dedicated staff is trained to provide personalized assistance with activities of daily living, bathing, dressing, and transfers. We work closely with health care providers to coordinate any necessary medical care and offer specialized memory care programming for residents with dementia or mild cognitive impairment.
At Ellens Place, we prioritize the well-being of our residents by providing a mental wellness program and offering services such as medication management and diabetes diet support. Special dietary restrictions are accommodated in our dining options to ensure all residents receive proper nutrition.
Transportation arrangements for medical appointments are available for added convenience. Additionally, we are located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals to provide easy access to various amenities in the community.
If you're looking for a caring atmosphere where your loved one's needs will be met while maintaining their independence and quality of life, Ellens Place in Jefferson has everything you need.
Ellens Place is located at 459 East Dodge Street, Jefferson, WI 53549 in Jefferson County, Wisconsin
Ellens Place offers a comprehensive suite of features tailored to support residents with dementia and Alzheimer's disease, enhancing their quality of life and ensuring their needs are met. Assistance with dressing and bathing helps residents maintain personal hygiene and dignity, while meal preparation and service ensure that nutritional needs are addressed in a way that resonates with their preferences. Medication management is critical in preventing confusion or missed doses, safeguarding health outcomes. Transportation arrangements for medical visits facilitate access to necessary healthcare services, promoting continuity of care through coordination with healthcare providers. Activities of daily living assistance supports independence while 24-hour supervision ensures safety. The dementia waiver allows for specialized approaches to care, complemented by a mental wellness program designed to uplift spirits and cognitive function. Programs addressing mild cognitive impairment and other specialized memory care initiatives provide structured opportunities for engagement, helping to maximize cognitive abilities and foster social connections within the community.
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