Village Pointe Commons The Creste in Grafton, WI

Information last verified:

201 Walnut Drive, Grafton, WI 53024

For more information about senior living options: (844) 490-3973

4.1 from 61 reviews
5 stars
41
4 stars
5
3 stars
3
2 stars
5
1 stars
7

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Village Pointe Commons The Creste Costs & Pricing

Village Pointe Commons The Creste offers a competitive pricing structure for its housing options compared to the broader market in Ozaukee County and across Wisconsin. For instance, the monthly cost for a studio apartment at The Creste is $2,395, significantly lower than the county average of $4,022 and the state average of $3,999. When considering one-bedroom apartments, The Creste remains favorably priced at $3,185 against Ozaukee County's average of $3,263 and Wisconsin's statewide figure of $3,412. However, the trend shifts with two-bedroom units; at $4,345 per month, The Creste's pricing surpasses both Ozaukee County's average of $3,180 and Wisconsin's statewide average of $3,111. Overall, while Village Pointe Commons presents an attractive option for studios and one-bedrooms relative to local and state averages, it positions itself higher in the two-bedroom segment.

Floor plansVillage Pointe Commons The CresteOzaukee CountyWisconsin
Studio$2,395$4,022$3,999
1 Bedroom$3,185$3,263$3,412
2 Bedrooms$4,345$3,180$3,111

Overall Review of Village Pointe Commons The Creste

Pros

  • pro Village Pointe Commons is not only beautiful, but its staff are incredibly genuine.
  • pro The management team is great and provides an excellent living option for residents.
  • pro The staff at Village Pointe Commons has been incredibly accommodating and welcoming through difficult times.
  • pro Jenna, Victoria, and Amy provided devoted assistance for the dad; Kerry and Diana prepared the mom's apartment and offered guidance, making VPC feel like home.
  • pro Village Pointe Commons is a superb place to live.
  • pro The facility impresses with the inclusion of residents’ families.
  • pro Residents enjoy the community.
  • pro The staff is wonderful and inviting.
  • pro The community hosts many activities and well-organized educational and networking events.
  • pro Ann M. at the front desk is friendly, helpful, and caring.
  • pro The front desk staff is friendly and helpful.
  • pro The facility is clean, the food is diverse and nutritious, and there is always something for residents to do.
  • pro Village Pointe Commons has a warm and inviting atmosphere, an active schedule, and beautifully appointed apartments.
  • pro The memory care and assisted living staff are caring, patient, and attentive to residents’ needs.
  • pro Kathy Rassel, the relations manager, is amazing.
  • pro Village Pointe Commons is compassionate, kind, and responsive to parents’ needs; staff know families by name.
  • pro The environment is safe, clean, and beautifully decorated, surrounded by caring and joyful people.
  • pro The staff are friendly, and residents feel supported.
  • pro Village Pointe Commons is described as the Lexus of Assisted Living/Memory Care, offering happiness and peace of mind.

Cons

  • pro The care staff are hit and miss—mostly a miss.
  • pro Weekends are a nightmare due to lax supervision.
  • pro Residents are not given fresh water daily.
  • pro Beds do not get made in a timely manner.
  • pro Laundry isn’t kept up.
  • pro Rooms are often a mess because things aren’t put away.
  • pro Staff are too chatty or on their phones, and meds have been pushed back.
  • pro Front desk coverage is inconsistent, hindering timely assistance.
  • pro Maintenance issues require residents to fix things themselves because repairs take forever or never happen.

Review

Village Pointe Commons at The Creste is best suited for active, socially minded seniors who want a campus where independent living, assisted living, and memory care exist under one roof, and for families that value a warm, engaging environment with visible staff investment. Reviewers repeatedly emphasize a welcoming atmosphere, beautiful apartments, and a calendar of activities that keeps residents connected, from educational offerings to clubs and events. The campus earns praise for feeling like home, with quick access to shopping and services and a management team that residents and families see as genuinely invested. For families seeking a place where a loved one can transition smoothly as needs evolve, this community offers a practical, on-site continuum of care.

Those weighing alternatives should consider options if the priority is consistently flawless day-to-day operations and unwavering responsiveness. A number of reviews flag gaps in care consistency, staffing reliability, and communication. Families report care staff who can be “hit and miss,” occasional delays in medications or routine tasks, and difficulties reaching caregivers or the front desk, especially on weekends. Some residents experience limited dining options on weekends, with boxed meals or lines for meals rather than the full dining-room experience to match the calendar. If dependable, proactive communication and highly predictable service are non-negotiables, it warrants exploring other communities or insisting on specific assurances.

The strongest pro double-downs are the people and the programming. Staff are repeatedly described as friendly, genuine, and eager to help, with particular names recurring as bright spots, front desk team members and liaison staff who stay in close contact with families. Management across the campus earns trust for being responsive and organized, and residents benefit from a robust activity schedule, diverse programming, and opportunities to connect with families. The Creste’s memory-care environment is highlighted for its structure and open lines of communication, and the overall environment, clean, well-maintained, and aesthetically appealing, supports a sense of safety and belonging. Where the campus shines, it shines because the people take pride in their roles.

Yet the contrasting experiences cannot be dismissed. Several reviews call out inconsistent staffing coverage, with reports of days when care personnel are difficult to locate or too occupied with phones or private matters to attend promptly. Family members recount delays in med administration and insufficient updates after emergencies or falls, which undermines confidence during critical moments. Weekend offerings can feel constrained, and repairs or upkeep on apartments may require user-initiated effort. These gaps diminish the otherwise strong sense of care and can create stress for families seeking a reliably smooth operation day in and day out.

In the memory-care segments, the Creste earns high marks for safety, meaningful activity, and attentive routines, but even there, staff consistency and timely communication remain a meaningful variable. Positive notes emphasize how families appreciate clear lines of communication and the comfort of a familiar team around their loved one, as well as the visible investment in amenities, on-site cafe, theater, salon, and clinic, that support independence and dignity. At the same time, a few families report troubling experiences that underscore the need for careful, proactive oversight: verify staffing ratios on each shift, confirm how emergencies are escalated, and request concrete expectations for response times and family updates.

The bottom line is practical and clear. Village Pointe Commons The Creste delivers a warm, engaging, and well-maintained living environment with a strong, caring staff core and plentiful activities that support an active lifestyle. It serves best those who prioritize belonging, accessibility to services, and a progression path within a single campus. For families whose defining requirements include consistently flawless care delivery, predictable daily operations, and absolute reliability in medication administration and emergency communication, alternatives or stringent, documented assurances should be pursued. Do due diligence by visiting with current residents and families, asking pointed questions about weekend coverage and care consistency, and requesting a written care plan that spells out staffing and escalation procedures before committing.

Features

Housing

  • 26 resident community capacity 26 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Village Pointe Commons The Creste is a premier assisted living community located in Grafton, WI. Our community specializes in providing exceptional Memory Care services for seniors who require specialized support due to memory loss and cognitive impairments.

At Village Pointe Commons The Creste, we offer a wide range of amenities to enhance the comfort and well-being of our residents. Each apartment is fully furnished and equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. Our community features a beautiful dining room where residents can enjoy delicious meals prepared by our culinary team. For those who prefer to cook their own meals, each apartment also includes a convenient kitchenette.

Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management services to ensure that each resident receives their prescribed medications on time.

We understand the importance of mental wellness for individuals with memory loss, which is why we have implemented a specialized memory care programming. This program focuses on promoting cognitive stimulation and engagement through various activities tailored to the unique needs of our residents. Additionally, we offer a mental wellness program that aims to improve the overall emotional well-being of our residents.

In our vibrant community, residents can participate in resident-run activities and scheduled daily activities that stimulate social interaction and encourage physical activity. We also provide special dietary accommodations for those with specific restrictions or conditions such as diabetes.

Village Pointe Commons The Creste is conveniently located near numerous amenities essential for our residents' convenience and enjoyment. With 5 cafes, 8 parks, 5 pharmacies, 12 physicians' offices, 20 restaurants, 2 places of worship nearby, and 4 hospitals in close proximity, our residents have easy access to essential services and recreational opportunities.

Come experience our exceptional assisted living community at Village Pointe Commons The Creste in Grafton, WI.

Nearby Places of Interest

Restaurants

  • Culver's (0.1 miles)
  • McDonald's (0.3 miles)
  • Sahale Ale Works (0.8 miles)
  • Rebellion Brewing (1.4 miles)
  • The Stilt House (1.4 miles)
  • Maxwell's (1.4 miles)
  • Pj Piper Pancake Hse (1.4 miles)

Pharmacies

  • Walgreens (0.2 miles)
  • Aurora Pharmacy (1.9 miles)
  • Walgreens (2 miles)
  • CVS Pharmacy (2.1 miles)
  • Walgreens (5 miles)
  • Walmart Pharmacy (5.7 miles)
  • Metro Market Pharmacy (5.8 miles)

Parks

  • Lime Kiln Park (0.4 miles)
  • Pine Street Park (0.9 miles)
  • Adlai Horn Park (1.2 miles)
  • Cedar Creek Park (1.3 miles)
  • Willowbrook Park (1.4 miles)
  • Cedarburg Firemen's Park (1.5 miles)
  • Mequon Rotary Park (3.6 miles)

Physicians

  • Homestead Family Health Center (0.5 miles)
  • Aurora Advanced Healthcare (1 miles)
  • Family Vision Center (1.5 miles)
  • Dermatology Associates of Wisconsin SC (1.7 miles)
  • Forefront Dermatology Grafton, WI (1.7 miles)
  • Grafton Eye Center (2.4 miles)
  • Cedarburg Pediatrics - Children's Wisconsin (2.5 miles)

Cafes

  • Java House (1.4 miles)
  • Cedarburg Coffee Roastery (1.4 miles)
  • Flipside Cafe & Grill (1.7 miles)
  • Starbucks (1.8 miles)
  • Starbucks (2.1 miles)
  • Starbucks (5.8 miles)
  • Starbucks (6 miles)

Places of Worship

  • Grace Lutheran Church Elca (1.7 miles)
  • Vineyard Community Church (2.4 miles)
  • St Peters United Church of Christ (5.3 miles)

Hospitals

  • Aurora Sports Medicine & Rehab (2.1 miles)
  • Ascension Columbia St. Mary's Ozaukee - Cedarburg (2.1 miles)
  • Aurora Medical Center (2.1 miles)
  • Breastfeeding Support - Ascension Columbia St Mary's Hospital Ozaukee Birthing Center (3.9 miles)
  • Rogers Memorial Hospital (8.2 miles)

Theaters

  • Saukville Cinema Saukville, Wi (5.2 miles)
  • North Shore Cinema Mequon, Wi (5.6 miles)

Frequently Asked Questions

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