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Ellens Home South in Germantown, WI

Ellens Home South is an assisted living and memory care community in Germantown, WI.

Information last verified:

W150 N11127 Fond Du Lac, Germantown, WI 53022

For more information about senior living options: (866) 208-4318

3.9 from 30 reviews
5 stars
21
4 stars
0
3 stars
1
2 stars
1
1 stars
7

Overall Review of Ellens Home South

caveat 6 reviews mention this

Care and staffing concerns

Several residents describe care problems that point to staffing and response gaps.

Some reviews raise serious concerns about supervision and follow-through, including missed nightly checks, missing shower scheduling, and inadequate call-bell response after a fall. Others describe short staffing that affected care continuity, such as residents not receiving timely help with meals, water, medications, or adequate attention near the end of stay. A few reviews also connect the experience to dementia needs and say the support provided did not meet expectations.

common 5 reviews mention this

Erin and management support

Management support is a frequent bright spot, with multiple reviews highlighting Erin by name.

Several families describe a smooth move and ongoing communication, specifically crediting Erin’s professionalism and responsiveness. Reviews also say management and the broader team are easy to work with during visits and calls, without discouraging family involvement. One review also mentions named leadership and frames the experience as hands-on and attentive.

common 6 reviews mention this

Facility cleanliness is mentioned

Cleanliness comes up often, with both praise for a well-kept building and sharp complaints.

Positive reviews repeatedly describe the building as clean, including rooms and bathrooms that are kept tidy. At the same time, a few negative reviews report a dirty, unkept facility or problems with cleaning staffing. The overall feedback shows cleanliness is an experience residents and families notice directly.

common 3 reviews mention this

Meals and food quality

Food quality is a consistent point of praise in multiple reviews.

Residents and families describe meals as top-notch and something their loved ones enjoy. Reviews also mention the regularity of dining and highlight that people are eating well and staying clean after meals. A separate review notes dining preferences generally well-received, reinforcing that food is a daily-life strength for some families.

common 3 reviews mention this

Activities keep residents engaged

Activities are regularly mentioned as a way residents stay engaged.

Multiple reviews describe scheduled activities and community involvement, including resident-favorite events and groups that come in. One family specifically notes exercise and recreational games, along with frequent activity variety. Overall, the reviews suggest activities are part of the day-to-day experience.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 46 resident community capacity 46 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Memory Care Memory Care

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • General Mitchell International (21 miles away) General Mitchell International (21 miles away)

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Walgreens (0.4 miles)
  • Walgreens (3.5 miles)
  • CVS Pharmacy (3.5 miles)
  • Aurora Pharmacy (4.7 miles)
  • Walgreens (5.8 miles)
  • Walgreens (6 miles)
  • Walgreens (6.3 miles)

Restaurants

  • McDonald's (0.6 miles)
  • Robert's Frozen Custard (0.6 miles)
  • Von Rothenburg Bier Stube (0.8 miles)
  • Barley Pop Pub (0.9 miles)
  • Precinct Tap & Table (0.9 miles)
  • Bubs Irish Pub (1 miles)
  • McDonald's (2.4 miles)

Parks

  • Kinderberg Park (0.7 miles)
  • A C Hanson Park (6 miles)
  • Thiensville Village Park (6 miles)
  • Menomonee Park (6 miles)
  • Mequon Rotary Park (7.2 miles)
  • Algonquin Park (7.4 miles)
  • Richfield Nature Park (7.5 miles)

Physicians

  • Froedtert Germantown Health Center (1.1 miles)
  • Advanced Health Care (1.8 miles)
  • Froedtert Orthopaedic, Sports and Spine Center (2.5 miles)
  • Town Hall Health Center (4.2 miles)
  • Shaibal Mazumdar MD (4.8 miles)
  • Aurora Advanced Healthcare (4.8 miles)
  • Family Vision Center (7.5 miles)

Theaters

  • Menomonee Falls Cinema Menomonee Falls, Wi (3 miles)

Cafes

  • Starbucks (3.4 miles)
  • Starbucks (6.8 miles)
  • Starbucks (7.3 miles)
  • Cedarburg Coffee Roastery (7.7 miles)
  • Java House (7.7 miles)
  • Panera Bread (8.6 miles)
  • Starbucks (8.7 miles)

Hospitals

  • Ambulatory EEG Recordings (5.3 miles)
  • Rogers Memorial Hospital (6.8 miles)
  • Ascension Columbia St. Mary's Ozaukee - Cedarburg (6.9 miles)
  • Froedtert Jackson Health Center (8.6 miles)

Transportation

  • U-Haul Moving & Storage (7.5 miles)

Places of Worship

  • Redemption Lutheran Church (8.5 miles)

Frequently Asked Questions

Where is Ellens Home South?
Does Ellens Home South provide care for residents with dementia or Alzheimer's disease?

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