Burr Oak Manor

Pros

• The staff at Burr Oak Manor is described as outstanding, kind, and caring, providing excellent care to residents.
• Families appreciate the high employee-to-resident ratio, which allows for more individualized attention.
• Residents enjoy a variety of engaging activities and entertainment that help bring them out of their shells.
• Many families feel that Burr Oak Manor offers a home-like environment where residents do not have to eat alone and can participate in activities they love.
• The facility is noted for being clean, well-kept, and continuously updated to provide a pleasant living experience.
• Several reviewers recommend Burr Oak Manor to others for its loving atmosphere and attentive staff.
• The smaller community size ensures that residents receive more personal care compared to larger facilities.

Cons

• The facility was described as run down, with one reviewer expressing disappointment over a basement apartment that was considered awful.
• Several reviewers reported poor communication from the staff, noting instances where calls were not returned and inquiries were met with rudeness.
• There are claims of understaffing, with some residents receiving late medication and caregivers disappearing for extended periods after serving meals.
• Some visitors felt uncomfortable during their tour due to the community's gated environment and perceived frustration from staff over unannounced visits.
• Multiple individuals mentioned concerns about the quality of food served, describing it as cold and lacking in homemade options.
• A reviewer warned of a very bad experience, stating that their loved one's health declined rapidly after moving to the facility.
• One reviewer expressed feeling that their loved one did not receive adequate assistance with feeding and hydration while in care.
• Negative comments highlighted a lack of transparency and a secretive atmosphere within the facility, which fostered distrust among families seeking care for their loved ones.

Review

Burr Oak Manor has garnered a wide spectrum of reviews, reflecting both positive and negative experiences from families who have entrusted the care of their loved ones to this facility. At first glance, many reviewers praise the exceptional care provided by the staff, highlighting their kindness, attentiveness, and dedication to residents' well-being. Families express gratitude for how the team goes above and beyond in delivering personalized care, making an effort to engage residents in activities that suit their interests. One reviewer noted that even if a resident opts out of communal activities, staff members ensure they feel included by visiting them in their rooms for one-on-one interactions.

The intimate atmosphere of Burr Oak Manor is often commended as one of its greatest strengths. With a smaller community consisting of approximately 35 residents, families appreciate the high employee-to-resident ratio which allows for individualized attention. Reviewers frequently mention feeling satisfied with the level of social engagement facilitated by the facilities’ organized activities and events designed to foster connections amongst residents. This family-like environment is described as comforting and supportive, offering not just a place to live but genuinely feeling like home for many residents.

However, despite these commendations, several concerning reviews reveal significant issues regarding communication and overall satisfaction with the facility's management practices. Some families reported challenges in reaching staff or obtaining timely responses about their loved ones' care. Instances were noted where difficulties arose even when families attempted to raise concerns or seek additional information—the lack of follow-up on calls leading to frustration among potential clients seeking support. Such experiences have created an impression among some families that there may be hidden problems within the facility's operations.

Another area generating mixed feedback is related to financial transparency and value for money. While some families recognize Burr Oak Manor’s affordability compared to other local facilities, dissatisfaction arises when discussing deposit policies and costs associated with early departures from residency—particularly complaints suggest that retaining deposits after short stays feels unjustified. It raises questions regarding fairness and expectations set during initial discussions about care options.

Food quality appears as another point of contention among reviewers. Though several individuals appreciate meal offerings at Burr Oak Manor, others have expressed disappointment about food being served lukewarm or unappetizing—a common concern across various caregiving environments that impacts resident satisfaction significantly. Critiques focusing on menus highlight inconsistencies in meal preparations compared to what many consider standard nourishment expected in assisted living communities.

Moreover, there are alarming reports regarding understaffing issues within certain contexts at Burr Oak Manor; accounts reference moments when caregivers seemed overwhelmed or absent from duty post-meal service leading some family members concerned about their loved ones’ accessibility to necessary assistance throughout the day. These deficiencies paint a stark contrast against earlier positive testimonials about personalized care and raise pressing questions about operational stability within this otherwise recommended community.

In conclusion, Burr Oak Manor embodies a complex blend of strengths rooted in compassionate caregiving along with troubling gaps concerning management practices and overall operational integrity that reflect directly upon resident experience outcomes across varying degrees seen through compiled personal accounts shared recently by current or previous stakeholders involved with this establishment's realm—an organization aiming for maximum comfort yet faced with undeniable scrutiny needing immediate attention committed toward refining service delivery frameworks moving forward into future endeavors serving elderly populations effectively while addressing lingering issues head-on through proactive measures undertaken earnestly by administrative leadership teams therein seeking solutions proactively amidst challenging realities facing eldercare today overall.

Located in Genoa City, Wisconsin, this area offers a variety of amenities for seniors looking to settle down in a peaceful and convenient location. With a range of dining options such as Fitzgerald's Genoa Junction, Dog & Suds, and Olive Black, residents can enjoy delicious meals without having to travel far. Nearby medical facilities like Mercy Richmond Medical Center and Centegra Health System provide easy access to quality healthcare services. Additionally, pharmacies such as Walgreens and CVS are conveniently located for medication needs. For leisure activities, seniors can explore the nearby parks like Glacial Park and Flat Iron Park or catch a movie at Emagine Geneva Lakes theater. Overall, this neighborhood offers a comfortable and vibrant environment for senior living.

Restaurants

• Fitzgerald's Genoa Junction (0.4 miles)
• Dog & Suds (1.2 miles)
• McDonald's (1.6 miles)
• Doyles Pub & Eatery (1.8 miles)
• Olive Black (1.8 miles)
• Sand bar & Island Grill (2.6 miles)
• Annex (3.1 miles)

Physicians

• Mercy Richmond Medical Center (2.3 miles)
• Charlene Karls DO (4.8 miles)
• Centegra Health System (6.2 miles)
• Wagner Paul F MD Sc (7.5 miles)
• Aud Hearing (7.5 miles)
• Drs Arun & Sunita Narang (7.9 miles)
• Mercy Lake Geneva Medical Center (8.1 miles)

Pharmacies

• TCGRx | Pharmacy Workflow Solutions (3.7 miles)
• Walgreens (5.8 miles)
• Osco Drugs (6.5 miles)
• Walgreens (8 miles)
• CVS Pharmacy (8.3 miles)
• McCullough's Prescriptions & Gifts (8.6 miles)
• Genoa, A Qol Healthcare Company (10.3 miles)

Parks

• Lost Valley Visitor Center (5.1 miles)
• Glacial Park (5.1 miles)
• Gander Mountain Forest Preserve (6.4 miles)
• Flat Iron Park (8.4 miles)
• Woods Creek Park (9.2 miles)
• Riverside Hollow Park (10.4 miles)
• Silver Lake Park (10.6 miles)

Cafes

• Starbucks (7.9 miles)
• Starbucks (8.5 miles)
• Avant Bicycle & Cafe (8.6 miles)

Hospitals

• Carriage Healthcare Companies (8 miles)
• Manoj Patel - Centegra Wound & Hyperbaric Center-Mchenry (9.2 miles)

Places of Worship

• St Francis De Sales Church (8.2 miles)
• Burlington United Methodist Church (12 miles)

Theaters

• Emagine Geneva Lakes (9.1 miles)
• McHenry Outdoor Theater (11.2 miles)