W1043 Rosewood Road, Genoa City, WI 53128
For more information about senior living options: (844) 490-3973
The mother has been receiving quality care at Burr Oak Manor for years. She loves her caregivers, and they show her love. The facility is bright and clean. It smells pleasant. The mother is kept clean, dressed, fed, loved, and her medications are managed to the minute. Two of the caregivers were very good with him and other residents.
They took their mom who they were not capable of caring for. They kept the assessment fee, which was never completed. They punished her by taking her water when she pushed her call button too many times. They would not trust this facility to care for a loved one. The residents in the lower area were fed a hot dog and chips, served in paper bowls. The staff were very rude to the reviewer when following up about the application. The managers were extremely rude and the place was very unprofessional.Casa Mia Care Center is best suited for families seeking a warm, person-centered daily care environment where the relational quality of care matters more than upscale amenities. This community tends to draw residents who value steady, compassionate contact with caregivers, dependable daily routines, and precise medication management over glossy décor or sophisticated programming. In practice, the strongest signals point to a place where aides who connect with residents can make a meaningful difference in day-to-day life, with clean, bright surroundings and a reassuring sense of routine that keeps basic needs met and dignity intact.
Those considering alternatives should note a clear caveat: this option may not fit families prioritizing highly consistent administration, uniform service across all units, or top-tier meal quality across the campus. Prospective residents who require stringent admission processes, consistently courteous staff interactions at the management level, or a uniform standard of care across the entire building may want to compare options. Families with higher-acuity medical needs, strict rehab timelines, or expectations of upscale dining and amenities should interview multiple communities to ensure the fit is deeper than the surface impression.
On the positive side, the most credible advantages center on personal care and reliability. When staff form genuine connections with residents, care feels loving and attentive, and daily routines, dressing, feeding, and timely medication administration, tend to be carried out with care and precision. The environment is described as bright and clean, with odors and cleanliness contributing to a sense of wellbeing. In short, for seniors who value a human-centric approach to daily living and a homey atmosphere over luxury, these strengths can translate into meaningful quality of life.
However, the reviews reveal significant caveats that can offset those strengths. There are documented concerns about admissions and the alignment between a resident’s needs and the facility’s capacity to meet them. One family described a hurried, inappropriate placement after a self-pay decision, followed by a short stay and disputed charges, including an assessment fee that wasn’t completed. The implications are serious: when intake practices feel opaque or misaligned with actual care capabilities, trust erodes and family members fear their loved one’s safety. Such experiences underscore the importance of transparent, thorough pre-admission evaluations and ongoing, responsive family communication.
Additional red flags center on consistency and staff interactions. Reports mention encounters with rude or unprofessional behavior from managers, particularly when families pursue follow-up or clarification. There is also mention of uneven in-house experiences, some caregivers are described as good with residents, while others hint at neglect or insufficient attention in certain areas. Meals in one account illustrate a troubling inconsistency: homemade offerings in one portion of the building versus cold, minimally served fare in another. Taken together, these threads suggest a facility where care quality may vary by unit or shift, which is unacceptable for families seeking reliable, uniform standards of care and nutrition.
In making a decision, families should prioritize a structured due diligence process: tour the campus with questions about nurse-to-resident ratios, medication handling protocols, and how changes in resident acuity are managed; inquire about admission screening procedures and whether there is a clear, written assessment prior to acceptance; request to sample meals from different times and units; and speak with current residents and family members about consistency of care and manager accessibility. If warmth, dependable daily care, and a home-like setting are non-negotiable, this community can be a good fit, but only if the family is comfortable with potential variability in administration and meal quality, and is prepared to actively monitor and advocate for ongoing care quality.
Bottom line: Casa Mia Care Center offers a promising foundation for seniors who prize compassionate, hands-on care and a pleasant, clean living space. The decisive caveat is the variability in administrative responsiveness and in-unit care experiences; for families unwilling to contend with uneven service or opaque admissions, stronger alternatives should be explored. For those who can tolerate, and even value, a strong caregiver bond and a non-luxe environment, this community can deliver meaningful daily life and dependable routine, provided due diligence confirms consistent standards across the facility and ongoing, proactive family communication remains a priority.
15 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Casa Mia Care Center in Genoa City, WI is a premier assisted living community that offers a comfortable and welcoming environment for seniors. Our fully furnished apartments provide residents with all the comforts of home, while our dedicated staff takes care of housekeeping services, ensuring that each living space remains clean and tidy.
At Casa Mia Care Center, we understand the importance of socializing and staying active. That's why we have a beautiful garden and outdoor space where residents can relax and enjoy the fresh air. Our dining room offers delicious meals prepared by our skilled chefs, accommodating special dietary restrictions to ensure that each resident receives nutritious and satisfying meals.
Our caring staff is available to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management services to ensure that residents take their medications on time and in the correct dosage. Our team coordinates with health care providers to ensure that each resident's medical needs are met effectively.
Transportation arrangement is another convenience provided by Casa Mia Care Center. We arrange transportation for medical appointments for our residents, making it easy for them to access the healthcare they need. Additionally, there are pharmacies nearby, ensuring convenient access to medications, as well as physicians' offices for any necessary medical consultations.
We believe in promoting an active lifestyle at Casa Mia Care Center. Our scheduled daily activities keep residents engaged and entertained. Whether it's participating in group exercises, attending educational classes or workshops, or enjoying recreational activities, there's always something exciting happening within our community.
With eight restaurants nearby, residents also have plenty of options when it comes to dining out or enjoying a meal off-campus.
At Casa Mia Care Center in Genoa City, WI, we strive to create a nurturing environment where seniors can thrive and live comfortably. With our array of amenities and comprehensive care services, we are dedicated to providing personalized support while fostering independence and happiness within our community.
Casa Mia Care Center is located at W1043 Rosewood Road, Genoa City, WI 53128 in Walworth County, Wisconsin
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