W1043 Rosewood Road, Genoa City, WI 53128
For more information about senior living options: (844) 490-3973
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The mother received quality care at Burr Oak Manor for years. The mother loves her caregivers, and they show her love. The facility is bright and clean, not fancy in d?cor. It smells pleasant. The mother is clean, dressed, fed, loved, and her medications are managed to the minute. The reviewer expresses thanks to the Burr Oak team. Two of the caregivers were very good with him and other residents. They found a wonderful home elsewhere.
They claim Burr Oak Manor took their mom as a self-pay patient even though the staff were not capable of caring for her. They say the facility kept an upfront assessment fee that was never completed. They state their mom was punished by having her water taken away after she pressed the call button too many times. They would not trust this facility to care for a loved one. They describe meals in the lower area as hot dogs and chips served in paper bowls, contrasted with homemade meals allegedly in the upper area. They report rude and unprofessional staff and management, with poor follow-up and misleading job-requirement information.Burr Oak Manor stands out in several reviews for delivering heartfelt, attentive care that many families appreciate deeply. One reviewer paints a picture of long-term, quality care that feels personal and comforting. They emphasize that the staff truly loves the resident, creating a bright and clean environment even if the decor isn't fancy. The scent of the place is described as pleasant, which the reviewer found meaningful. For this family, the priority was simple but crucial: their loved one was kept clean, dressed, fed, and cared for with attention to medications "to the minute." The gratitude is clear, ending with thanks to the Burr Oak team for the consistent, compassionate care their mom received over the years.
In sharp contrast, another set of experiences reveals serious concerns about how the facility handles admissions, payments, and daily care. One reviewer recounts a troubling scenario where the facility appeared to select residents based on self-pay status and, in their view, placed a loved one there without the capacity to meet her needs. The outcome was distressing: the person stayed only about 15 days, and while some upfront costs were refunded, the facility kept an assessment fee that had not even been completed. The reviewer also alleges punitive steps, claiming their mother's water was taken away after she pressed her call button too many times. The message is clear: the reviewer felt misled about the facility's capabilities and left with a sense of being punished rather than cared for, ultimately finding a different home that met their needs.
A related account focuses on a similar pattern of mixed experience for a different family member. Here, the father placed at Burr Oak Manor stayed only about a month. The reviewer notes that two caregivers were very good with him and with other residents, suggesting that there were at least some compassionate, competent staff members. However, concerns surface about the meals and overall living conditions. The upper area of the facility is described as serving "homemade" food, while the lower area reportedly received meals like hot dogs and chips, served in paper bowls. This differentiation in meal quality and presentation led the reviewer to conclude that they would not trust Burr Oak Manor to care for a loved one, signaling a belief in unequal standards within the same facility.
Another critical voice highlights the business side of the operation and how it affected an employment experience. A prospective applicant recounts a disappointing interaction with the staff during the hiring process. They felt disrespected when trying to follow up on an application. The applicant recalls being told that no experience was needed, only to be told later that the facility was seeking only experienced workers. The impression left is that communication was inconsistent and the management team - particularly the managers - came across as rude and unprofessional. This review adds a dimension of general dissatisfaction that extends beyond resident care to the way the facility treats potential employees, which can ripple into overall organizational culture.
Taken together, these reviews present a facility with a dual reality. On one hand, Burr Oak Manor can offer genuine warmth, close attention to medications, a bright and clean environment, and caregivers who form meaningful bonds with residents. On the other hand, there are serious concerns about care when the facility is not properly aligned with a resident's needs, about the fairness and transparency of financial practices, about the consistency and quality of meals across different areas of the building, and about the professionalism of the administration and staff interactions. For families considering Burr Oak Manor, the message is to look beyond singular interactions and seek a comprehensive picture of how the facility handles admissions, care plans, daily routines, and staff training.
This array of experiences suggests a need for ongoing attention to several core areas. Ensuring that residents' medical and personal care needs are met consistently - regardless of room or area - appears vital to many reviewers. Transparent pricing, complete and fair assessments, and respectful, professional communication with families and applicants likewise emerge as crucial factors. Finally, equal access to quality meals and a standard of care across all parts of the facility would likely address a number of the concerns raised. The reviews acknowledge moments of high-quality care, but they also call for improvements in accountability, staffing consistency, and customer-facing processes to help families feel secure about entrusting Burr Oak Manor with their loved ones.
15 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Casa Mia Care Center in Genoa City, WI is a premier assisted living community that offers a comfortable and welcoming environment for seniors. Our fully furnished apartments provide residents with all the comforts of home, while our dedicated staff takes care of housekeeping services, ensuring that each living space remains clean and tidy.
At Casa Mia Care Center, we understand the importance of socializing and staying active. That's why we have a beautiful garden and outdoor space where residents can relax and enjoy the fresh air. Our dining room offers delicious meals prepared by our skilled chefs, accommodating special dietary restrictions to ensure that each resident receives nutritious and satisfying meals.
Our caring staff is available to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management services to ensure that residents take their medications on time and in the correct dosage. Our team coordinates with health care providers to ensure that each resident's medical needs are met effectively.
Transportation arrangement is another convenience provided by Casa Mia Care Center. We arrange transportation for medical appointments for our residents, making it easy for them to access the healthcare they need. Additionally, there are pharmacies nearby, ensuring convenient access to medications, as well as physicians' offices for any necessary medical consultations.
We believe in promoting an active lifestyle at Casa Mia Care Center. Our scheduled daily activities keep residents engaged and entertained. Whether it's participating in group exercises, attending educational classes or workshops, or enjoying recreational activities, there's always something exciting happening within our community.
With eight restaurants nearby, residents also have plenty of options when it comes to dining out or enjoying a meal off-campus.
At Casa Mia Care Center in Genoa City, WI, we strive to create a nurturing environment where seniors can thrive and live comfortably. With our array of amenities and comprehensive care services, we are dedicated to providing personalized support while fostering independence and happiness within our community.
Casa Mia Care Center is located at W1043 Rosewood Road, Genoa City, WI 53128 in Walworth County, Wisconsin
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