23 North Berger Parkway, Fond Du Lac, WI 54935
For more information about senior living options: (844) 490-3973
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Sharon and Cheryl in the office are described as super helpful and clear on all the details. The manager is described as amazing and maintenance is said to be consistently quick to address repairs. The grounds are described as very beautiful and well taken care of, and the apartments are noted as nicely updated. The pool is described as fine.
The management is terrible and unresponsive; repairs or replacements are not addressed. A leak has persisted for two years and was especially bad this time. The onsite manager rarely visits and tenants are ignored when they request maintenance. The area has frequent police presence and drug dealing; many residents are on probation. Fights occur at all hours and marijuana smoke infiltrates hallways and apartments. Unauthorized residents and nonpayment go unchecked by management. Management and maintenance are terrible, with a focus on squeezing money from tenants. Parking rules are punitive, with tow stickers preventing work on vehicles in the lot. The complex is described as trashy with terrible upkeep. Rent is too expensive. The lack of central air is a major drawback. The gym is hazardous and misrepresented; equipment is rusted, broken, and not fixed promptly. Appliances are terrible; the fridge is extremely old.Across a broad swath of impressions, this housing complex emerges as a place that many tenants have mixed to strongly negative experiences with. While the property is advertised to offer features such as private garages, a swimming pool, and a recreation hall, the lived reality for many residents seems to fall far short of those promises. The overarching themes are persistent maintenance failures, unreliable management, safety and noise concerns, and a sense that some tenants are not treated with fairness or respect.
A recurrent thread in the reviews is long-standing maintenance and structural problems. Several tenants report leaks that have dragged on for years, with one grandchild's room literally soaking for more than a week and causing health issues. In another case, a two-year leak left the space unusable and the tenant's family forced to relocate temporarily. Beyond leaks, the condition of common areas and facilities is described as neglected or in disrepair. The pool is described as "fine," but the gym and surrounding areas paint a bleaker picture: rusted and cracked equipment, a non-functional treadmill, a water cooler with no jug, rotting benches in backyards, and uneven or cracked pavement that creates hazards for drivers and pedestrians alike. Even when specific items are flagged up to main offices, responses are slow and often unsatisfactory, contributing to a growing sense of frustration among residents who rely on these amenities.
Management quality is another major point of contention. Several residents accuse the management team of being dismissive or unresponsive, with an onsite manager who is supposed to live there but rarely does, and whose presence is inconsistent. Complaints about maintenance requests getting ignored or delayed are common, and there is a sense that the management's priorities are focused on extracting rent rather than investing in the property or addressing residents' safety concerns promptly. By contrast, a few individuals highlight positive experiences, noting that certain staff members - such as one manager on Mondays and, more consistently, Sharon and Cheryl in the office - have been particularly helpful, clear, and communicative. These pockets of supportive staff offer a glimpse into what the experience could be like when the right people are on-site and attentive to tenant needs.
Safety and neighborhood dynamics appear to be a prevalent worry for many residents. Reports include frequent police presence, fights at odd hours, and drug-related activity tied to residents from outside the building. Some tenants describe a problematic atmosphere with individuals who aren't on the leases or paying rent, which exacerbates concerns about noise, security, and overall living conditions. A number of reviews touch on the perception that the property is more likely to attract probationers or individuals engaged in illegal activity, contributing to a climate of unease for those living nearby or in adjacent units. The combination of ongoing disturbances and insufficient enforcement by the management can create a sense of instability that compounds frustrations over maintenance and upkeep.
Affordability and value also feature prominently in the feedback. A number of tenants describe the rents as too high for the quality of service and condition provided, with frequent statements that management is more focused on maximizing revenue than on maintaining the property or addressing issues promptly. This sentiment is amplified by experiences of delayed repairs, ongoing safety concerns, and subpar amenities. While a few tenants note that apartments themselves can be spacious or "bigger than they seem" from certain angles, the overall impression is that the cost does not align with the level of care, maintenance, or reliability residents expect.
There are scattered notes of mixed experiences that remind readers this is not a uniformly negative property. Some people report long-term residence without notable issues, praising the responsiveness of the manager and maintenance team during those periods. There are also mentions of family connections or social ties - such as a friend who has stayed there - hinting at subjective experiences that can vary dramatically from unit to unit. A few tenants express relief or gratitude when certain staff members take the time to explain details of leases or assist with moving arrangements, underscoring that personal interactions can meaningfully improve the experience, even in a complex that otherwise faces systemic problems.
In evaluating what this complex offers versus what it delivers, prospective renters should weigh the documented patterns: persistent maintenance lapses (especially leaks and equipment upkeep), management that can feel slow or unresponsive, safety concerns driven by noise, fights, and unauthorized occupants, and a rent-to-value dynamic that many perceive as unfavorable. The property's advertised amenities - such as a pool, gym, and recreation space - do exist, but the reported quality and safety of those spaces are highly variable, and in some cases dangerously neglected. For those who truly value a calm, well-maintained living environment with proactive management, these reviews advise caution and thorough, on-site verification before committing to a lease.
Overall, the consensus among the voices shared here is a warning: this complex can be a challenging place to live if you expect reliable maintenance, consistent on-site management, and a safe, well-kept environment. There are exceptions where individual staff members have risen to the occasion and provided excellent service, but those instances appear to be the exception rather than the rule. If you're seeking a residence with strong tenant care and peaceful living, you may want to explore other options, while recognizing that a few tenants have had positive personal experiences amid the broader pattern of dissatisfaction.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Berger Parkway Home in Fond Du Lac, WI is a board and care home that offers a comfortable and supportive living environment for seniors. The community provides a range of services and amenities designed to enhance the quality of life for its residents.
The home features a dining room where delicious meals are served, ensuring that residents receive proper nutrition and enjoy social interaction during meal times. Each living space is fully furnished, creating a cozy and inviting atmosphere.
The community also boasts a beautiful garden and outdoor space, allowing residents to enjoy nature and relax in a peaceful setting. Housekeeping services are provided to ensure that the living spaces remain clean and well-maintained.
Residents at Berger Parkway Home receive assistance with activities of daily living such as bathing, dressing, and transfers. The staff coordinates with healthcare providers to ensure that each resident's medical needs are met. Medication management is also available to help residents stay on track with their medications.
Special dietary restrictions are accommodated, including diabetes diets, ensuring that residents' nutritional needs are met. Meals are prepared and served by the staff according to individual preferences and dietary requirements.
Transportation arrangements for medical appointments are provided, making it convenient for residents to attend necessary healthcare visits. Scheduled daily activities engage residents in socialization and meaningful pursuits throughout the day.
In addition, the location of Berger Parkway Home offers easy access to various amenities in the surrounding area. There are several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters nearby for residents' convenience.
Overall, Berger Parkway Home provides a caring and supportive environment where seniors can receive assistance with daily activities while enjoying comfortable accommodations and engaging social opportunities in Fond Du Lac,WI.
Berger Parkway Home is located at 23 North Berger Parkway, Fond Du Lac, WI 54935 in Fond du Lac County, Wisconsin
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