33 Everett Street, Fond Du Lac, WI 54935
For more information about senior living options: (866) 208-4318
Overall Review of St Francis Home - Fond Du Lac
Pros
An ice pack was offered to the patient.- The reviewer recalls receiving the best care at St. Francis Home in 2019 and being able to attend Chapel for mass and visits.
- The reviewer is an Associate to the Congregation Sisters of St. Agnes.
Cons
Pain meds did not arrive on Friday; they were told to wait until Monday, with only an ice pack offered.- There was a complete lack of communication.
- The medical staff seemed to go against the patient’s regular doctor’s orders.
- The medication the patient had taken for 30 years was completely cut.
- They planned to move her out at the first opportunity.
- The wife was in tears over how her mother was treated.
- They could not return to St. Francis Home for rehabilitation because of insurance.
Review
St Francis Home in Fond Du Lac is best suited for seniors who want a faith-forward, intimate community where spirituality and a small-house feel are central. The facility’s chapel and its ties to the Sisters of St Agnes create an environment that can feel comforting and familiar to residents who value spiritual support and a sense of belonging. This is a reasonable choice for families that can supply an active advocate to oversee care, ensuring medical coordination stays aligned with outside doctors’ orders.
Those who require consistently tight medical oversight and crystal-clear, timely communication should consider alternatives. The reviews point to ongoing gaps in medication management and day-to-day communication, which can translate into real safety risks if not addressed. If the plan relies on predictable med delivery, strict adherence to physicians’ orders, and rapid problem resolution, other communities with more centralized pharmacy operations and stronger medical governance will likely serve better.
On the upside, St Francis Home carries a historically positive care thread, reinforced by one reviewer’s remark about receiving excellent care in 2019 and the facility’s capacity to support rehabilitation in a faith-friendly setting. For residents who value a quiet, community-centered atmosphere and the potential for personal visits to chapel, this legacy can translate into meaningful emotional and spiritual comfort. The affiliation with the Sisters of St Agnes may also offer a sense of continuity and community that matters deeply to some families.
The main drawbacks are concrete and serious: complete communication breakdowns and medication management lapses. Reports describe pain medications arriving late from an off-site pharmacy, with delays that stretch from Friday into Monday, and med changes that appear to run counter to a patient’s long-standing doctor’s orders. The emotional impact is palpable, with a family member describing tears over how a mother was treated. In other words, the risks here are not abstract; they affect daily safety and trust in the care team’s ability to follow medical guidance.
How the pros offset the cons depends on the level of family involvement and care planning. If a resident benefits from spiritual nourishment, a tranquil living environment, and a dedicated advocate who can coordinate with the facility and outside physicians, those advantages can mitigate some stress caused by med-management gaps. Yet the offset is not automatic. Robust, proactive systems must exist or be established: a designated care liaison, documented med-management policies, timely med delivery, and a clear plan for how shifts and pharmacy communications are handled. Without these, the positives become fragile buffers against real risk.
In the end, St Francis Home can be a prudent choice for families prioritizing faith-based community and a quiet, intimate setting, but only with insistence on strong oversight. Prospective residents should demand a frank conversation about medication protocols, a written medication-management plan, and a dependable communication framework with both the care team and the resident’s outside physician. Tours should include direct observation of how med orders are processed and how care decisions are documented, plus opportunities to meet with a care coordinator. If those assurances cannot be secured, or if a resident requires stringent, error-proof medical coordination, exploring alternatives with more robust medical governance is advised.
107 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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