East Troy Manor in East Troy, WI

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  • Interior

    A cozy room with a bed, chair, and television by the window.
  • Outdoors

    A vibrant garden with colorful petunias and an American flag in the background.
  • Decor

    A well-furnished dining room with wooden floors and elegant chairs around tables, decorated with flowers and surrounded by large windows and a potted plant.
  • Living Room

    A cozy living room with a sofa, television, and fireplace on a wooden floor.
  • Building

    A modern building with a covered entrance and large windows.
  • Bedroom

    A cozy bedroom with a neatly made bed, decorative pillows, and vibrant wall art.
  • Trees

    A suburban street with a van parked near a house, surrounded by trees and a white fence.
  • Outdoor

    A smiling elderly man in a wheelchair sits in front of a woman with flowers and a bus in the background.
  • Bathroom

    A cozy and organized laundry room featuring a washing machine, a small fan on a counter, tiled walls, and a curtain for separation.
  • Exercise Equipment

    A physical therapy room with rehabilitation equipment and people engaged in various activities.
  • Gym

    A well-equipped indoor gym space with various exercise and rehabilitation equipment.
  • Salon

    An older woman gets her hair styled with perm rods at a hair salon.
  • Healthcare

    An elderly woman receives guidance from a physical therapist during a balance training session.
  • Rehabilitation

    A rehabilitation therapy room with balance bars, a mirror, and stairs for physical exercises.

East Troy Manor in East Troy, WI

3271 North Street, East Troy, WI 53120

For more information about senior living options: (844) 490-3973

4.4 from 30 reviews
5 stars
24
4 stars
1
3 stars
0
2 stars
2
1 stars
3

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2026

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Overall Review of East Troy Manor

Pros

  • pro The staff never gave up and consistently approached treatment with smiles and compassion.
  • pro The entire staff, from the kitchen to the business office, were amazing and paid great attention to detail in delivering care.
  • pro East Troy Manor provides remarkable care and goes above and beyond to keep residents engaged and happy.
  • pro The therapy services are outstanding, with team members like Anna showing evident passion and expertise.
  • pro Angie’s kindness and expertise helped a mom make amazing progress and regain confidence.
  • pro The facility is clean, well-maintained, and staffed by professional, caring people.
  • pro Families feel that the staff are warm, welcoming, and deeply dedicated to residents' well-being.
  • pro East Troy Manor feels like a family that cares for residents and their loved ones.

Cons

  • pro One reviewer was deeply disappointed, stating that the staff were treated horribly and that the atmosphere reflected this, leading to poor resident care.
  • pro The facility was described as not being memory care and unprepared for dementia patients, causing a relative to be relocated.
  • pro The facility reportedly refused to test a patient for a UTI unless specific criteria were met and would not allow return after hospital treatment.
  • pro Patients were said to wait up to 40 minutes for call-button assistance, with a limited call-light system.
  • pro The facility allegedly held all mail for the year, resulting in the mother being sent to collections.
  • pro Some reviewers stated the community was understaffed and residents did not receive adequate care.
  • pro The Wisconsin Department of Health reportedly investigated the facility for multiple preventable falls due to a lack of safeguards.
  • pro One reviewer claimed residents are treated like an afterthought, which is heartbreaking.

Review

East Troy Manor in East Troy, WI is best suited for families seeking a warm, hands-on rehab and skilled nursing environment where therapy-driven recovery and genuine staff engagement are the anchors of care. The community tends to shine for seniors who need structured rehabilitation after surgery, a stroke, or acute illness, and for long-term residents who value a home-like setting with coordinated nursing, therapy, and social supports. It is a credible choice for families prioritizing accessible therapy and responsive staff, where the goal is to return home or to a less-intensive level of care. Those whose priorities include memory-care programming, dementia-specific environments, or very high-frequency 1:1 attention should consider alternatives that specialize in those services. Prospective residents should enter with clear expectations about memory-care capabilities and safety systems, and align those with the facility’s strengths.

The strongest positives at East Troy Manor sit in the therapy and caregiving culture. Multiple families describe therapists who consistently push for functional gains, with stories of patients regaining mobility, confidence, and independence. The rehabilitation team works in close concert with the nursing staff, ensuring that progress in movement, speech, and daily living activities translates into tangible improvements. The same care teams are repeatedly praised for continuity, with a social worker and admissions staff seen as crucial connectors for families navigating schedules, home-care transitions, and insurance coordination. The dining and activities teams add a dimension of daily life that keeps residents engaged, and the overall environment is described as clean, welcoming, and respectful. When care is most needed, these elements frequently deliver outcomes that families hold up as definitive proof of East Troy Manor’s value.

Yet the path isn’t without friction. A subset of reviews flags real concerns about staffing levels and consistency, with some families perceiving gaps during busy shifts or times of higher acuity. In those accounts, call-bell responsiveness and timely assistance can lag, especially when caseloads stretch the team thin. A number of critics question management practices, including one report about a mismatch between memory-care needs and services offered, underscoring that this facility is not equipped as a dementia-focused campus. Safety and regulatory worries surface in another review, pointing to deficiencies around falls risk and safeguarding when staffing is limited. These threads remind decisively that reliability within staffing, safety protocols, and administrative responsiveness varies by moment and unit, and must be evaluated directly with tours and conversations during the decision process.

The core of the positive impact, clinical outcomes, engagement, and family peace of mind, does a meaningful job of offsetting the concerns where they most commonly arise. When therapy teams can maintain momentum, residents often move from dependent to independent tasks, and families experience less emotional and logistical strain as care aligns with goals for return home or transition to a safer setting. The personalized attention from frontline staff and strong coordination by social workers and admissions specialists can translate into smoother transitions to home-care arrangements and post-discharge plans. Cleanliness, homelike ambiance, and the consistent warmth from many aides and nurses further bolster confidence that the resident’s day-to-day life remains dignified and purposeful, even as medical needs evolve. In short, the value proposition holds firm for those who prioritize rehab efficacy and a supportive care culture over every-day secrets of a brand-new facility.

For decision-makers, the practical path to choosing East Troy Manor begins with aligning needs to capabilities. The community excels for those who expect robust rehabilitation, clear communication with families, and a care staff that treats residents like family members. Prospective families should verify memory-care provisions upfront and ask pointed questions about how falls prevention is implemented on all shifts, how call-light responsiveness is tracked, and what staffing ratios look like during weekends and holidays. A visit should include meetings with the therapy team, nursing leadership, and admissions personnel, especially to gauge how a resident’s plan is personalized, how transport for appointments is coordinated, and how social work supports financial and care transitions. Blanca, the admissions coordinator highlighted in several accounts, is a useful starting point for logistics and questions.

In the end, East Troy Manor presents a compelling option for families whose priority is high-quality rehabilitation, coordinated long-term care, and a staff culture described as compassionate and dedicated. The strongest endorsements come from those whose loved ones achieved meaningful recovery and enjoyed consistent engagement with a responsive care team. The primary caveat centers on memory-care needs and staffing stability; for families confronting dementia care requirements or rigorously regulated safety expectations, alternatives with dementia-focused programming and demonstrably higher staffing safeguards may be more suitable. For most families weighing rehab potential, personalized planning, and ongoing family involvement, East Troy Manor remains one of the most practical, trustworthy avenues to care in the East Troy area. The invitation is clear: schedule a tour, meet the therapists, and assess how well the facility’s strengths align with the resident’s specific goals and safety necessities.

Features

Housing

  • 50 resident community capacity 50 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

East Troy Manor is an assisted living community located in East Troy, WI. As a skilled nursing facility, we provide exceptional care for individuals who require 24-hour supervision and assistance with daily activities. Our dedicated team of professionals is committed to ensuring the well-being and comfort of our residents.

Our community offers a range of amenities to enhance the quality of life for our residents. These include a beauty salon where they can pamper themselves, cable or satellite TV for entertainment, and devotional services off-site for spiritual enrichment. We also have indoor common areas where residents can socialize and interact with each other, as well as a small library for those who love reading.

East Troy Manor is fully furnished to provide a comfortable living space for our residents. Every room has a kitchenette, allowing individuals to prepare their own meals if desired. For those who prefer not to cook, we offer restaurant-style dining with delicious and nutritious meals provided daily. Special dietary restrictions are always taken into consideration.

We understand the importance of maintaining mental wellness, which is why we have developed a mental wellness program that focuses on providing support and engaging activities for our residents. Our goal is to promote their overall well-being and happiness.

Within our community, there are various scheduled daily activities that cater to different interests and preferences. These activities include community-sponsored events, resident-run activities, and devotional activities off-site for spiritual fulfillment. We believe in creating an environment where residents can continue pursuing their passions while making meaningful connections with others.

Located in East Troy, WI, our community benefits from its proximity to several amenities such as cafes, pharmacies, restaurants, and transportation options. This ensures that our residents have convenient access to essential services whenever needed.

At East Troy Manor, we are dedicated to providing exceptional care services tailored to meet the unique needs of each individual resident. With our compassionate staff and comprehensive range of amenities and services, we strive to create a warm and welcoming environment where residents can feel at home and enjoy an enriching and fulfilling lifestyle.

Nearby Places of Interest

Located in East Troy, Wisconsin, this area offers a variety of amenities and services that cater to senior living needs. With multiple pharmacies such as Home Town Pharmacy and Walmart Pharmacy nearby, access to medication and health care is convenient. There are also several dining options like Gus's Drive-In and Blue Bay Family Restaurant for enjoyable meals out. Transportation options include the East Troy Electric Railroad Depot & Museum for leisurely rides and Burlington Municipal Airport for travel opportunities. Additionally, there are healthcare facilities such as Eagle's Wing Free Clinic and Aurora Lakeland Medical Center, ensuring quality medical care. Parks like Mukwonago Dog Park provide opportunities for outdoor recreation, while places of worship like Burlington United Methodist Church offer spiritual fulfillment. Overall, this part of East Troy provides a well-rounded community ideal for seniors looking for a comfortable and convenient lifestyle.

Pharmacies

  • Home Town Pharmacy (0.5 miles)
  • Uriel Pharmacy (3.6 miles)
  • Walgreens (6.8 miles)
  • Walmart Pharmacy (7 miles)
  • Walgreens (9.1 miles)
  • Aurora Pharmacy (9.7 miles)
  • H2O Health Solutions (10.1 miles)

Restaurants

  • Gus's Drive-In (0.6 miles)
  • East Troy Brewery (1 miles)
  • McDonald's (1.7 miles)
  • Eagle Springs Pub (4.4 miles)
  • Blue Bay Family Restaurant (6.2 miles)
  • Sol De Mexico (6.6 miles)
  • McDonald's (7.2 miles)

Transportation

  • East Troy Electric Railroad Depot & Museum (1 miles)
  • Burlington Municipal Airport (BUU) (9.5 miles)

Cafes

  • 2894 On Main (1 miles)
  • Starbucks Mukwonago (6.6 miles)
  • Stillwater Coffee Company (8.3 miles)
  • Starbucks (10.6 miles)
  • The Coffee House at Chestnut & Pine (10.8 miles)
  • Cafe 36 (11.7 miles)

Parks

  • Mukwonago Dog Park (5.1 miles)
  • Kettle Moraine Southern Unit (6.2 miles)
  • Ottawa Lake Fen State Natural Area (10.4 miles)
  • Elkhorn Sunset Park (10.8 miles)
  • Bushnell Park (11.2 miles)
  • Fischer County Park (12.2 miles)

Physicians

  • Bruger Live Productions (5.4 miles)
  • Cornerstone (6.3 miles)
  • Marcy L Mcadoo (6.3 miles)
  • Sandra G Amadon MD (6.3 miles)
  • Holzhauer Donald Oral And Maxillofacial Surgery Associates Mukwonago Mukwonago (6.3 miles)
  • Medical Eye Associates, S.C. (6.3 miles)
  • Norelli Anthony, MD (6.3 miles)

Hospitals

  • Eagle's Wing Free Clinic (6.8 miles)
  • D N Greenwald Center (6.9 miles)
  • Kettle Moraine Equine Hospital - Jon Gieche, DVM, FAVD EQ (7.1 miles)
  • Linden Grove (7.6 miles)
  • Aurora Lakeland Medical Center (9.7 miles)
  • Memorial Hospital of Burlington (10.9 miles)
  • Ascension Wisconsin Hospital - Waukesha Campus (11.6 miles)

Places of Worship

  • Burlington United Methodist Church (10.4 miles)
  • English Settlement United Methodist Church (12.8 miles)

Theaters

  • Emagine Geneva Lakes (12.4 miles)

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