16780 West North Avenue, Brookfield, WI 53005
For more information about senior living options: (844) 490-3973
What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other
Franciscan Place is described across the reviews as a facility with real strengths and real flaws, producing a spectrum of experiences that range from warm, comforting care to troubling concerns about safety and basic daily needs. On the positive side, many visitors praise the setting, the amenities, and the people who work there. The grounds are repeatedly called gorgeous, the building is eye-catching, and the overall atmosphere is said to be welcoming and pleasant. Families note that the location lends itself to a sense of being "away from home" while loved ones receive rehabilitation and care. Several reviewers highlight exceptional staff members, skilled therapists, and friendly nurses who genuinely seem invested in patients' progress and comfort.
Among the strongest recurring themes are the people. Multiple accounts lift up specific staff and roles that made a difference. Danielle and Amanda are credited with helping a father transition smoothly to a new first-floor room and pairing him with a good roommate for activities and conversations about sports. Jennifer, the activities director, is singled out as someone special who can draw smiles from residents who have been quiet or withdrawn for weeks, described by one reviewer as an "angel in the flesh." Nurses, aides, and therapists are repeatedly praised for kindness, professionalism, and the quality of therapy - often cited as a major factor in recovery and daily well-being. A nurse named Marilyn M. is specifically remembered for wonderful care, and the overall therapy staff is described as excellent; even weekend therapists are noted for their dedication to getting patients back on their feet. In many reports, care teams contribute to a sense of safety, routine, and structured progress that families value highly.
Cleanliness and a pleasant environment also appear frequently in the favorable notes. Reviewers describe the facility as clean, with a calm and welcoming atmosphere, and some emphasize the confidence they felt knowing their loved ones were in a tidy, well-organized setting. Several conversations mention regular activities, a robust activities program, and engagement that helps residents enjoy themselves and stay socially connected. In some accounts, even the small touches - like free coffee for visitors or the sense that the staff are approachable and responsive - help make the experience feel supportive and family-friendly.
Yet, alongside the praise, there are stark and specific criticisms that cannot be ignored. A number of reviews allege serious lapses in care and safety. Some claim that medication changes were not administered as prescribed, with consequences that are described as potentially life-shortening. Others recount events of neglect or harm, including patients being left in wet conditions, incomplete personal care, lack of assistance with showers or clothing changes, and lengthy delays in responding to call bells. One reviewer describes an experience where an elderly relative was left sitting on a commode for too long, creating risk and fear for the patient. The same review and others allege communication breakdowns between aides, nurses, and administration, with several mentions of unsatisfactory assessments of patient needs and inconsistent quality of care across shifts.
There are also pointed critiques about administrative leadership and the overall reliability of care. A reviewer asserts distrust of the director, claiming dishonesty, while others contend that staff shortages are a common problem - "understaffed like any other facility." Arguably the most troubling narratives come from families who feel they were not heard, whose loved ones experienced ongoing discomfort, or who faced what they describe as hostile attitudes or negligent treatment. One review explicitly states that it would not recommend Franciscan Place in Brookfield, despite a personal history of a difficult experience elsewhere and a renewed sense of concern after a hospital discharge. Another set of comments references the threat of legal action, including warnings about being sued, which underscores the level of distress some families have experienced.
There is also a sense in these accounts of variability: some reviewers describe consistently positive experiences across visits and rehabilitation stays, with staff who appear engaged, compassionate, and capable, while others recount repeated problems that persisted over time or worsened after transitions from ER visits or new admissions. The contrast between the "beautiful setting," thoughtful staff, and robust therapy on one hand, and calls for improved safety protocols, better hygiene and daily care, and stronger communication on the other, creates a nuanced portrait. Several reflections emphasize that the facility can be excellent in certain moments - when the care team is attentive and the environment feels well-maintained - yet patients and families have endured episodes that are painful to reconcile with the high praise in other reviews.
In sum, Franciscan Place emerges as a place of real promise and real peril, depending on who is present and when. For many families, the facility has offered meaningful rehabilitation, supportive staff, and a welcoming environment that helped loved ones regain strength and re-engage with life. For others, the experience has been fraught with fear, dissatisfaction, and concerns about basic care, safety, and communication that have led to severe distress and the consideration of alternatives. The consistent threads are that the staff can be remarkable and the facility can be attractive and well-kept, but there are urgent calls for improved oversight, reliable care delivery, and more responsive, consistent interactions with patients and families. If you're considering Franciscan Place, these mixed experiences suggest a careful, in-person evaluation of your loved one's needs and a candid discussion with the care team about expectations, staffing, and safety protocols.
St Angela Merici Cbrf is an assisted living community located in Brookfield, WI. Our community specializes in providing memory care services for those with dementia and mild cognitive impairment.
Residents of our community enjoy a range of amenities that make their stay comfortable and convenient. We have a spacious dining room where delicious meals are served, accommodating special dietary restrictions as needed. Each resident's living space is fully furnished, ensuring their comfort and ease of settling in. Our beautiful outdoor garden provides a serene environment for relaxation and nature walks. Housekeeping services are provided to maintain cleanliness and tidiness throughout the community.
At St Angela Merici Cbrf, we prioritize the well-being of our residents by offering various care services. Our dedicated staff assists with activities of daily living, including bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure comprehensive care for our residents. Those with dementia benefit from specialized memory care programming designed to enhance cognitive abilities and promote engagement.
Residents can take advantage of our mental wellness program, which focuses on promoting emotional well-being and social interaction. Medication management ensures that each resident receives the necessary medications accurately and on time. For those requiring transportation for medical appointments or treatments, arrangements can be made accordingly.
Our community is surrounded by convenient amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, and theaters nearby. This allows residents to easily explore their surroundings or run errands if desired.
At St Angela Merici Cbrf in Brookfield, WI, we strive to provide a supportive and nurturing environment where residents can live comfortably while receiving the care they need.
St Angela Merici Cbrf is located at 16780 West North Avenue, Brookfield, WI 53005 in Waukesha County, Wisconsin
St. Angela Merici Cbrf offers a comprehensive range of features designed to enhance the quality of life for residents experiencing various stages of dementia or Alzheimer's disease. Assistance with dressing and bathing ensures that personal hygiene and dignity are maintained, while meal preparation and service cater to nutrition needs tailored to individual preferences and dietary restrictions. Medication management is crucial in helping residents adhere to prescribed regimens, thereby minimizing health risks associated with missed doses. The arrangement of transportation for medical appointments enhances access to necessary healthcare services, complemented by coordination with health care providers for seamless communication regarding resident health. Support with activities of daily living fosters independence, while 24-hour supervision provides safety and reassurance for both residents and their families. The dementia waiver allows flexibility in care plans, and specialized memory care programming addresses the specific challenges posed by cognitive impairments. Additionally, initiatives such as mental wellness programs contribute to overall emotional health, which can be particularly beneficial for managing mild cognitive impairment. Together, these features create an environment conducive to enhancing well-being and preserving dignity among residents facing memory-related challenges.
Heritage Place Brookfield, LLC
Brookfield, WI
Bright, spacious apartments with friendly staff and on-site amenities.
Heritage Place Brookfield, LLC costs
Heritage Place Brookfield, LLC reviews
Heritage Place Brookfield, LLC images
Applewood Of Brookfield
Brookfield, WI
Specialized memory care with 24/7 supervision, personalized activities, and restaurant-style dining.
Applewood Of Brookfield reviews
Applewood Of Brookfield images
Robins Landing at Brookfield
Brookfield, WI
Organized staff and a pleasant facility with on-site activities.
Robins Landing at Brookfield costs
Robins Landing at Brookfield reviews
Robins Landing at Brookfield images
Regency Brookfield
Brookfield, WI
Excellent meals, friendly and attentive staff, clean facilities, and engaging activities with strong family communication.
Regency Brookfield costs
Regency Brookfield reviews
Regency Brookfield images
Congregational Home Inc.
Brookfield, WI
Strong rehab services (OT/PT) and high-quality meals in a pleasant, hotel-like setting.
Congregational Home Inc. costs
Congregational Home Inc. reviews
Congregational Home Inc. images
5 Early Indicators of Dementia and What You Can Do
The content outlines five key early indicators of dementia, including significant memory loss and confusion about time and place, while emphasizing the need for professional evaluation and emotional support for both individuals showing symptoms and their caregivers. It encourages family members to monitor these signs closely and use online quizzes for initial awareness.
8 Important Indicators That Memory Care May Be Necessary
The article highlights eight indicators that a loved one with dementia may require specialized memory care, emphasizing the emotional and logistical challenges families encounter in this decision. It discusses signs such as difficulties with daily tasks, safety concerns, and caregiver burnout, suggesting that memory care facilities can provide the necessary support and structured environments for those experiencing cognitive decline.
Delving into the Inner World of Dementia: Insights into Thoughts and Awareness
Dementia, primarily caused by Alzheimer's disease but also linked to other conditions, leads to cognitive decline impacting memory and daily functioning, with individuals experiencing varied awareness of their impairments. Despite memory loss, emotional connections persist, enabling responses to familiar stimuli, highlighting the need for caregivers to provide compassionate support that recognizes both limitations and retained emotional depth.