Patriot Place Assisted Living

Pros

• The staff at Patriot Place Assisted Living is described as caring, helpful, and accommodating.
• Residents enjoy spacious and modern apartments with enjoyable outdoor views, making the transition easier for new residents.
• The facility has a beautiful common area and is well-staffed, creating a community-like atmosphere for residents.
• Family members appreciate the staff's attentiveness to their loved ones' medical needs, proactively identifying health concerns.
• The facility is clean, modern, and conveniently located near various amenities.

Cons

• The staff at the facility complained about new management, expressing concerns that the place is going downhill with no hope of improvement.
• Residents' rooms were not adequately cleaned, with housekeeping reportedly absent for over three weeks, leading to piles of garbage and unsanitary conditions.
• The quality of food deteriorated significantly during COVID, with reports of inadequate meals being served to residents.
• Rules for COVID safety appeared to be inconsistently enforced among residents, leading to a serious outbreak that contributed to fatalities.
• Communication from management was poor, providing the reviewer with only runarounds when attempting to address concerns about care quality.
• There was a lack of staff presence or engagement observed during visits, contributing to an overall negative impression of the facility's operations.

Review

The range of experiences at Patriot Place Assisted Living reveals a complex portrait of the facility, highlighting both commendable aspects and significant concerns. Recently, a visitor expressed distress over the drastic decline in standards following a change in management. This individual recounted overhearing staff members lament about deteriorating conditions, with residents receiving inadequate care at the end of long shifts—some extending to over sixteen hours. A particularly troubling incident involved a family friend who was overlooked during dinner service, prompting the visitor to chase down kitchen aides for assistance after meals were delayed. The state of their friend's room was alarming; housekeeping had not visited in weeks, leaving trash piled high and leading to unsanitary conditions that attracted flies. Such experiences serve as a stark reminder for families with loved ones residing there to regularly check on them.

In contrast, another visitor highlighted the positive features of Patriot Place, noting its modern facilities and pleasant environment compared to older assisted living options. Despite being unable to see an empty room due to full occupancy, they observed well-staffed common areas where residents received assistance during meals. The visitor's experience with the accommodating staff underscored an atmosphere that felt more like a community than merely a residence. The facility itself boasted attractive amenities, which left this guest optimistic about its potential.

However, not all memories were positive for past residents' family members. One reviewer described their mother's decline in care during the COVID-19 pandemic at Patriot Place after initially enjoying her time there for eighteen months. They reminisced about how the food quality diminished significantly—on some days consisting only of hot dogs and chips—and how staff responsiveness fell short when assistance was needed. Although rules were established for safety concerning COVID-19 protocols, not all residents adhered uniformly, leading to tragic consequences when an outbreak occurred within the facility—resulting in their mother’s infection and eventual death. The reviewer expressed profound disappointment regarding management’s apparent negligence toward resident safety amidst these failures.

Another perspective shared noted that while Patriot Place was located conveniently close to essential services, there were complaints regarding room sizes and additional fees associated with amenities such as air conditioning. Even though cleanliness appeared satisfactory and modernization stood out against other places visited, overall satisfaction remained elusive due to sporadic staffing visibility and perceived indifference from management.

Conversely, one family member celebrating their two-year experience emphasized how their mother's large one-bedroom apartment with a full kitchen fostered an ease of transition into assisted living—a psychological factor they found invaluable despite her never using the stove once settled in. They commended the attentive staff who carefully monitored dietary needs and medications while offering support to both residents and families alike; instances where staff reached out concerning minor health issues exemplified their dedication.

Finally, another account reflected fondly on how they discovered Patriot Place as an attractive option compared to other facilities due mainly to its larger living spaces without additional costs—highlighting aspects like separate living areas that enhanced autonomy for residents while remaining connected through communal activities nearby. In keeping with consistent themes surrounding aesthetics such as cleanliness alongside scent appeal from appetizing foods upon entry, this review resonated with sentiments shared by others who appreciated superior facilities yet faced common challenges regarding care quality.

In summary, while several reviews paint a picture of hopefulness around certain physical attributes like modern design and spacious accommodations at Patriot Place Assisted Living, serious concerns about staffing levels following administrative changes juxtapose these positives sharply against disturbing accounts illustrating neglectful situations experienced by families eager for decent care for loved ones—begging further scrutiny into consistent service delivery across all shifts regardless of management fluctuations or external crises such as COVID-19 outbreaks affecting vulnerable populations within these types of senior housing arrangements.

Berlin, Wisconsin, offers a peaceful and convenient location for senior living. With several parks nearby such as Forsyth Park and Berlin Park & Recreation, residents can enjoy outdoor activities and nature walks. The area also has a variety of dining options including Misty Inn and Rendezvous, as well as pharmacies like Field Pharmacy for easy access to healthcare needs. Places of worship such as United Methodist Church provide spiritual support, while medical facilities like Lakeside Neurocare and Berlin Memorial Hospital ensure quality healthcare services. Transportation options are available through Ripon Taxi and U-Haul Neighborhood Dealer for added convenience. Additionally, cafes like Sassafras and Kristina's Family Cafe provide cozy spots for social gatherings. Overall, Berlin offers a welcoming community with amenities that cater to the needs of seniors looking for a comfortable and fulfilling lifestyle.

Parks

• Forsyth Park (0.4 miles)
• Berlin Park & Recreation (1 miles)
• Riverside Park (1.1 miles)
• Nathan Strong Park (1.3 miles)
• Redgranite Quarry Park (8.3 miles)
• Ripon Dog Park (8.7 miles)
• Hattie Sherwood Park (8.8 miles)

Restaurants

• McDonald's (0.6 miles)
• Misty Inn (0.8 miles)
• Domino's Pizza (0.9 miles)
• Rendezvous (1 miles)
• Jeff's Pizza (1 miles)
• Shepard's Drive-In (1.4 miles)
• Subway (1.4 miles)

Pharmacies

• Field Pharmacy (1 miles)
• Chn Pharmacy Green Lake (8.1 miles)
• Walgreens (9.4 miles)
• Ripon Drug (10.8 miles)
• Bentley Pharmacy (11.5 miles)
• Omro Health Mart Pharmacy (12.1 miles)
• Omro Pharmacy (12.1 miles)

Places of Worship

• United Methodist Church (1 miles)
• Wels (3.6 miles)
• Trinity Lutheran Church (7 miles)
• First Congregational Church (7.8 miles)
• Trinity Lutheran Church (8.1 miles)
• Federated Church Of Green Lake (8.3 miles)
• Waukau United Methodist Church (9.9 miles)

Physicians

• Lakeside Neurocare (1.4 miles)
• Chn Radiology Services (1.5 miles)
• Ent Allergy Associates Berlin (1.5 miles)
• Chn Medical Center-Eastridge (2.2 miles)
• Chn Dermatology Clinic (8 miles)
• Green Lake Medical Clinic Sc (8 miles)
• ThedaCare Physicians-Ripon (9.7 miles)

Hospitals

• Berlin Memorial Hospital (1.5 miles)
• Community Health Network (8.1 miles)
• Family Health Care Clinic (8.5 miles)
• Ripon Medical Center (11.4 miles)
• Ripon Medical Center (12 miles)

Transportation

• Four Corners Sportsman's Pride Taxidermy (5.1 miles)
• U-Haul Neighborhood Dealer (8.5 miles)
• Ripon Taxi (10.8 miles)
• Bed-ah-Wick Field (11.1 miles)
• U-Haul Neighborhood Dealer (11.2 miles)

Cafes

• Rock Coffee House And (8.3 miles)
• Sassafras (8.6 miles)
• Kristina's Family Cafe (10.8 miles)
• BeerBellys (11.5 miles)
• Renards European Bakeshop (11.6 miles)
• MB'S Coffee Clutch and Custom Cakes (12.2 miles)

Theaters

• Campus Cinema Ripon, Wi (10.7 miles)