123 South Pearl Street, Berlin, WI 54923
For more information about senior living options: (844) 490-3973
The facility offered regular activities, which residents appreciated. The regular activity schedule was a positive aspect of the place. The presence of ongoing activities provided engaging and enjoyable opportunities for residents.
The facility is described as very bad and neglectful toward residents, causing issues in the community. Kim Cerney is accused of blaming others, failing to do what's right for residents, and not being trustworthy to get things done. The reviewer says Cerney owes them money and has not paid despite time to do so. The head administrator is not nice and does not seem concerned, with leadership frequently changing. The facility is unqualified and understaffed, with staff turnover being the norm. Rooms are not cleaned well, with cobwebs and dust on everything. A grandmother fell, suffered a bruise and a gash, and the staff were not helpful; no one checked on her afterward. Rent is almost $2,000 per month for a very small room with next to no assistance. Nobody seemed to like the food.American House Berlin is best suited for seniors who are relatively independent and place a premium on regular social programming. The community appears to deliver structured activities on a consistent basis, which can help residents stay engaged without requiring heavy hands-on assistance. For families weighing costs, the small-room footprint may seem financially appealing at a glance, but that benefit is offset by reported price tension. Overall, this is a setting that rewards residents who want activity calendars and social opportunities and can tolerate a care environment that may not deliver high-touch support at all times.
Those who should consider alternatives are families seeking dependable, well-supervised care with unwavering cleanliness and safety standards. The reviews raise red flags for residents who need reliable staffing, prompt responses to needs, and meticulous housekeeping. If a loved one requires consistent help with mobility, daily hygiene, or wound management, or if one prioritizes transparent billing and accountable leadership, another community is likely a better match. In particular, ongoing leadership questions and turnover, combined with concerns about staff availability, point to a mismatch for residents who depend on steady, proactive caregiving.
The strongest redeeming factor - the regular activity programming - does offer meaningful value when matched with the right resident. Engaging programs can provide purpose, social contact, and a sense of routine that benefits mood and engagement. However, these positives do not fully offset the core concerns raised about the living environment. When daily cleanliness, risk of injury, and the perception of unresponsive or inconsistent management come into play, the activities alone cannot compensate for a system that appears unsettled and uneven in execution. For families, the programming becomes meaningful mainly if care needs are modest and supervision remains reliable.
On the downside, the confluence of leadership instability, inconsistent supervision, and quality control is hard to ignore. Review notes describe a pattern of frequent staffing changes and a leadership style described as dismissive or evasive when problems are raised. Reports of unaddressed injuries, inadequate response to harm, and minimal follow-through on repairs or housekeeping create a troubling risk profile. The price point compounds the concern: a nearly $2,000 monthly rent for a compact space paired with questionable upkeep can quickly outpace perceived value. These factors collectively tilt the decision toward caution unless the resident's needs align with a looser care model and a forgiving budget.
From a practical decision-making standpoint, prospective families should push for concrete assurances before committing. Schedule a multi-time, multi-week observation to gauge staffing consistency, response times, and the quality of housekeeping. Speak with current residents and families about day-to-day experiences, not just planned activities. Ask for a clear accounting on billing, deposits, and any outstanding balances, and rate the transparency of the administration when questions arise. Verify the presence of a stable nurse or caregiver leadership, and request recent incident reports to understand safety practices and how injuries are handled. If any answer to these inquiries feels uncertain or evasive, that hesitation deserves weight.
In the final assessment, American House Berlin offers valuable social programming and a cost-conscious option for certain independent-minded seniors, but the weight of reported leadership concerns, variable staffing, and cleanliness issues cannot be dismissed. The community may be a fit for individuals who prioritize engagement and can tolerate a care environment with potential gaps in supervision. For anyone whose loved one requires consistent, proactive care, predictable handling of safety incidents, or transparent administration, alternatives with stronger staffing stability and clearer accountability are advisable. The choice should hinge less on activity calendars and more on the certainty of daily care, safety, and reliable leadership.
26 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The American House Of Berlin in Berlin, WI is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community is fully furnished and includes cable or satellite TV, Wi-Fi/high-speed internet, and a small library for entertainment and relaxation. There is also outdoor space and a garden area where residents can enjoy the fresh air and beauty of nature.
The dining options at American House Of Berlin are exceptional, with restaurant-style dining available to ensure that meals are delicious and enjoyable. Special dietary restrictions can be accommodated, including diabetes diets. The community also offers assistance with meal preparation and service, ensuring that residents receive proper nutrition.
Care services provided include 24-hour supervision to ensure the safety and wellbeing of residents. Staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to help residents stay on top of their prescribed medications.
In addition to physical care, American House Of Berlin has a mental wellness program in place to support the emotional wellbeing of its residents. This may include activities and programs designed to help maintain mental health.
Residents are actively engaged in the community through resident-run activities as well as scheduled daily activities organized by staff members. This allows for socialization and interaction among residents while fostering a sense of belonging within the community.
The location of American House Of Berlin offers convenient access to various amenities nearby. With four parks, one pharmacy, four physicians' offices, eight restaurants, two places of worship, and one hospital nearby, residents have easy access to essential services and recreational opportunities.
Overall, the American House Of Berlin in Berlin, WI provides a comfortable living environment with an array of amenities and care services designed to meet the individual needs of its residents.
American House Of Berlin is located at 123 South Pearl Street, Berlin, WI 54923 in Winnebago County, Wisconsin
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